Table of Contents
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Index
A
About the IP Phone 1140E 7
Activity code 25
Agent and MQA login options 19
Agent and Supervisor features 17
Agent features 23
Agent key 32
Agent login 17
Answer ACD calls 23
Answer Agent 31
Answer Emergency 32
Attendant 41
AutoDial 41
B
Basic features 7
C
Call Agent 33
Contact your supervisor 28
Context-sensitive soft keys 10, 42
Copy key 13
D
Date/time display 42
Default login 21
Directory key 14
Directory Number 42
Display Network Diagnostics Utili-
ties 15
DN 42
E
Emergency 26
Expand key 12
F
Feature display 42
Fixed key 42
Flexible Feature Code (FFC) 42
G
Goodbye key 12, 43
H
Headset key 12
Hold key 12
I
Indicator status 43
Information display 43
Interflow 34
Interrupted dial tone 43
L
Line (DN) key 10
Local Area Network 7
Login with Agent ID and MQA 19
M
Message (Inbox) key 13
Message key 43
Message waiting indicator 13, 45
Index
47
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Table of Contents
