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Available languages
Available languages
PROBLEM
Espresso runs out
around the edge
of the portafilter.
Small steam.
Pulsing/pumping
sound while
extracting espresso
or steaming milk.
Coffee not hot enough.
No crema.
Water leaking
POSSIBLE CAUSES
• Portafilter not inserted in
the group head correctly.
• There are coffee grounds around
the filter basket rim.
• Too much coffee in the filter
basket.
• Machine has not reached
operating temperature.
• Water tank is empty.
• Water tank is not fully inserted
and locked into position.
• Machine needs to be
cleaned & descaled.
• Steam wand is blocked or
almost blocked.
• The machine is carrying out the
normal operation of the pump.
• Water tank is empty.
• Portafilter not pre-heated.
• Coffee tamped too lightly.
• Coffee is ground too coarsely.
• Coffee beans or pre-ground
coffee are not fresh.
• The filter basket may be blocked. • Use the pin on the end of the provided
• Manual purge
• Water tank is not fully inserted
and locked into position.
EASY SOLUTION
• Ensure portafilter is completely
inserted and rotated until resistance
is felt.
• Clean excess coffee from the rim of
the filter basket to ensure a proper
seal in group head.
• Lower dose of coffee. Refer to 'Coffee
Dose and Tamping', page 13
• Allow time for the machine to reach
operating temperature.
• Fill tank.
• Push water tank down completely
to lock into place.
• Perform clean & descale cycle.
• Refer to 'Cleaning the Steam Wand',
page 18.
• No action required as this is the
normal operation of the machine.
• Fill tank.
• Rinse portafilter under hot water
outlet. Dry thoroughly.
• Tamp between 15-20kgs
(or 30-40 lbs) of pressure.
• Use slightly finer grind.
Refer to 'Coffee Dose and Tamping'
on page 13 and 'Extraction Tips'
on page 16.
• If grinding fresh whole coffee
beans, use freshly roasted coffee
beans with a 'Roasted On' date and
consume between 5–20 days after
that date. If using pre-ground coffee,
use within a week of grinding.
cleaning tool to unblock the hole(s).
• Turn the steam wand directly on the
drip tray or jug before manual purge.
• Push water tank down completely
to lock into place.
EN
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