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Sage BES810 Instruction Booklet
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Sage
by Heston Blumenthal
Customer Service Centre
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
customerservice@sageappliances.co.uk
Register your product and
get more from your purchase
Product registration takes only a few
minutes and ensures a record of your
purchase. Registration also makes it
easier to get support and advice on any
questions or issues that you might have
in the future. If you wish, we can also
send you free recipes and additional
hints and tips on making the best of
your appliance.
Go to www.sageappliances.co.uk
and click on 'Product Registration'.
Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or
photographed in this document may vary slightly from the actual product.
Copyright BRG Appliances 2014.
BES810 UKM Issue - A14
What's on your mind?
Our constant aim is to improve the
quality and features of our appliances.
We welcome your comments and ideas
in assisting our ongoing development.
Go to www.sageappliances.co.uk
and click on 'Support'.
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Summary of Contents for Sage BES810

  • Page 1 ‘Product Registration’. BES810 Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product. Copyright BRG Appliances 2014. BES810 UKM Issue - A14...
  • Page 2: Table Of Contents

    CoNtENtS We recommend safety first Features of your new appliance Getting to know your new appliance Operating your new appliance Coffee making tips & preparation Care & cleaning Troubleshooting Coffees to try...
  • Page 3: We Recommend Safety First

    • Do not touch hot surfaces. −The Blue wire must be • Your Sage™ by Heston the upper and lower hot Appliance surfaces are hot connected to the terminal ‰ Blumenthal appliance plates of the appliance during during and after operation.
  • Page 4 See your electrician for of oil. the appliance and contact concerning use of the professional advice. Sage Customer Service • Surfaces are liable to get hot appliance in a safe way and • Always turn the appliance on 0808 178 1650 or during use.
  • Page 5: Features Of Your New Appliance

    WE RECoMMEND SAFEtY FIRSt FEAtURES oF YoUR NEW AppLIANCE • Do not place this appliance The symbol shown pID tEMpERAtURE CoNtRoL LoW pRESSURE pRE-INFUSIoN indicates that this on or near a heat source, such Electronic PID temperature control for Applies low pressure at the start of the appliance should not be increased temperature stability.
  • Page 6: Getting To Know Your New Appliance

    gEttINg to KNoW YoUR NEW AppLIANCE gEttINg to KNoW YoUR NEW AppLIANCE POWER button surround illuminates Not SHoWN when machine is switched on. • Removable 1.8L water tank filled from Thermocoil heating system accurately the top with integrated water filtration. controls water temperature.
  • Page 7: Operating Your New Appliance

    To purchase water filters contact cold water. Insert the filter into the The Razor™ precision dose trimming tool Sage™ Customer Service on filter holder. allows you to trim the puck to the right 0808 178 1650 | 0333 0142 970 or go level for a consistent extraction.
  • Page 8 Set the Control Dial to the ‘Steam’ Hot WAtER the cup, turn the Control Dial to ‘Standby’. position. This will stop the flow of coffee. Sage The metal parts of the portafilter the machine features a separate Hot recommends approx. 30 sec of extraction.
  • Page 9: Coffee Making Tips & Preparation

    CoFFEE MAKINg tIpS & pREpARAtIoN CoFFEE MAKINg tIpS & pREpARAtIoN pRE-HEAtINg Advanced Dual Wall Filter Baskets • Tamp down firmly (using approx. 15-20kgs of pressure). It’s important to Heating your cup or glass The Dual Wall filters (1 & 2 CUP) are apply consistent pressure every time.
  • Page 10 This will bring the steam tip to the Before placing the portafilter into the group Sage recommends quality 100% Arabica achieve the taste of your preference. surface of the milk and start to introduce head, run a short flow of water through beans with a ‘Roasted On’...
  • Page 11: Care & Cleaning

    For replacement water filters contact Diluted Solution (for softer water). • Place a large container under both the Sage™ Customer Service on causing blockages and heating problems. Group Head and the Steam Wand. • 1 part white vinegar...
  • Page 12: Troubleshooting

    CARE & CLEANINg tRoUBLESHootINg CLEANINg tHE StEAM WAND pRoBLEM poSSIBLE CAUSES WHAt to Do Coffee does not run • Machine is not turned Ensure the machine is plugged in, switched On through at the power outlet and the POWER button is pressed. •...
  • Page 13 PAge heAder..tRoUBLESHootINg PAge heAder..tRoUBLESHootINg pRoBLEM poSSIBLE CAUSES WHAt to Do pRoBLEM poSSIBLE CAUSES WHAt to Do Coffee drips from the • The water tank is empty Refer to ‘Filling The Water No crema • Coffee is not tamped Refer to ‘Coffee Dose and, firmly enough Tamping’, page 17.
  • Page 14: Coffees To Try

    PAge heAder..tRoUBLESHootINg CoFFEES to tRY CAppUCCINo pRoBLEM poSSIBLE CAUSES WHAt to Do A single shot of espresso with textured milk, garnished with • Steam Wand is blocked Use the pin on the cleaning drinking chocolate. tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using...