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Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed
by Heston Blumenthal
®
Freephone (UK Landline): 0808 178 1650
www.sageappliances.co.uk
customerservice@sageappliances.co.uk
in this document may vary slightly from the actual product.
Copyright BRG Appliances 2016.
BES870 UK – O16
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Table of Contents
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Summary of Contents for Sage Barista Express BES870

  • Page 1 Sage by Heston Blumenthal ® ® Freephone (UK Landline): 0808 178 1650 Mobile Calls (National Rate): 0333 0142 970 www.sageappliances.co.uk customerservice@sageappliances.co.uk Register your product and get more What’s on your mind? from your purchase Our constant aim is to improve the quality and features of our appliances.
  • Page 2 Barista Express ™ Instruction Book - BES870...
  • Page 3 IMPORTANT Contents SAFEGUARDS READ ALL 2 Sage Recommends Safety First INSTRUCTIONS BEFORE 8 Components USE AND SAVE FOR 11 Functions 25 Care & Cleaning FUTURE REFERENCE 31 Troubleshooting • Before using for the first 36 Coffees to try time please ensure that...
  • Page 4 • Wires are coloured as • To eliminate a choking follows: hazard for young children, remove and safely discard − Blue = Neutral the protective cover fitted − Brown = Live to the power plug of this − Green & Yellow = Earth appliance.
  • Page 5 • The appliance is not • Never remove the intended to be operated portafilter during the by means of an external brewing operation as timer or separate remote the machine is under control system. pressure. • Do not use attachments •...
  • Page 6 IMPORTANT assembling and when storing the appliance. SAFEGUARDS • This appliance shall not FOR ALL be used by children. ELECTRICAL Keep the appliance and its cord out of reach of APPLIANCES children. Appliances can • Unwind the power cord be used by persons with fully before use.
  • Page 7 Sage Customer Service It is advisable that a on 0808 178 1650 | safety switch with a rated 0333 0142 970 or go to residual operating current sageappliances.co.uk.
  • Page 8 The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.
  • Page 9 Components A. 450g bean hopper I. POWER button With locking system for easy removal, J. Integrated removable 54mm tamper storage and transfer of coffee beans. K. Group head B. Integrated conical burr grinder L. 54mm stainless steel portafilter C. Grind outlet With commercial style spouts.
  • Page 10 S. Steam/Hot Water light ACCESSORIES Illuminates to indicate that the steam or hot 1. Stainless steel milk jug water function is selected. 2. Cleaning disc T. 1 CUP and 2 CUP buttons 3. Cleaning tablets With preset, manual over-ride or programmable shot volumes.
  • Page 11 INTEGRATED CONICAL BURR PID TEMPERATURE CONTROL GRINDER Electronic PID temperature control for increased temperature stability. Stainless steel conical burrs maximise ground coffee surface area for a full espresso flavour. AUTO PURGE Upper and lower burrs are removable for cleaning. Automatically adjusts water temperature after steam for optimal espresso extraction ADJUSTABLE GRIND SIZE temperature.
  • Page 12 Do not use abrasive cleansers, pads or cloths Change filters every 2 months. To purchase which can scratch the surface. Do not clean any filters contact Sage Customer Service Centre UK of the parts or accessories in the dishwasher. Phone: 0808 178 1650 or visit www.sageappliances.co.uk...
  • Page 13 FIRST USE Flushing the Machine It is recommended to complete a water Initial Start Up flushing operation, without ground coffee, to ensure the machine has been conditioned. • Ensure the water filter is securely fitted inside the water tank. When the machine has reached STANDBY mode, follow these steps: •...
  • Page 14 GENERAL OPERATION Selecting the Filter Size Insert either the 1 CUP or 2 CUP filter basket Setting the Grind Size into the portafilter (see ‘Selecting a Filter The grind size will affect the rate of water flow Basket’, page 20). Press the FILTER SIZE through the coffee in the filter basket and the button to select SINGLE if using the flavour of the espresso.
  • Page 15 Tamping the Ground Coffee Trimming The Dose • Once grinding is complete, carefully The Razor™ precision dose trimming tool withdraw the portafilter from the allows you to trim the puck to the right level for grinding cradle. a consistent extraction. •...
  • Page 16 Inserting the Portafilter Preset Shot Volume - 2 CUP button Place the portafilter underneath the group head Press the 2 CUP button once to extract a so that the handle is aligned with the INSERT double shot of espresso at the preset volume position.
  • Page 17 Resetting Default Volumes ESPRESSO PRESSURE GAUGE To reset the machine to the default 1 CUP Low Pressure Pre-Infusion and 2 CUP shot volumes, press and hold the PROGRAM button until the machine beeps The gauge needle will be positioned in the three times.
  • Page 18 USING THE STEAM/HOT WATER DIAL Under Extracted Zone The gauge needle, when positioned in the Steam lower zone during extraction, indicates the espresso has been extracted with insufficient • Position the steam wand tip over the drip tray. pressure. • Turn the STEAM/HOT WATER dial to the STEAM position.
  • Page 19 Hot Water ADVANCED TEMPERATURE MODE • Turn the STEAM/HOT WATER dial to 1. Adjusting Water Temperature the HOT WATER position. The STEAM/ Different beans require a different water HOT WATER light will flash to indicate the temperature to extract their optimum flavour. machine is heating to create hot water.
  • Page 20 3. Increase Water Temperature +1˚C: PRE-HEATING In Advanced Temperature Mode, press the 1 CUP button. Heating your cup or glass A warm cup will help maintain the coffee’s optimal temperature. Pre-heat your cup by rinsing with hot water from the hot water outlet and place on the cup warming tray.
  • Page 21 SELECTING A FILTER BASKET The provided filter baskets are designed for: 1 CUP basket = approx. 8–10g. Single Wall Filter Baskets If using pre-ground coffee, this is approx. Use Single Wall filter baskets if grinding fresh 2 level tablespoons. whole coffee beans. 2 CUP basket = approx.
  • Page 22 THE GRIND EXTRACTING ESPRESSO If grinding coffee beans, the grind size should • Place pre-warmed cup(s) beneath the be fine but not too fine. The grind size will portafilter and press the 1 CUP or 2 CUP affect the rate at which the water flows through button for the desired volume.
  • Page 23 Extraction Guide CORRECT EXTRACTION UNDER EXTRACTION OVER EXTRACTION Within Under Over Espresso Range Espresso Range Espresso Range • Flow starts after 4–7 secs • Flow starts after 1–3 secs • Flow starts after 8 secs • Flow slow like warm honey •...
  • Page 24 ADJUSTING CONICAL BURRS Some types of coffee may require a wider grind range to achieve an ideal extraction or brew. A feature of your Barista Express™ is the ability to extend this range with an adjustable upper burr. We recommend making only one adjustment at a time. SINGLE DOUBLE PUSH...
  • Page 25 TEXTURING MILK • Keep the tip at or slightly below the surface, continuing to maintain the vortex. Texture There are two phases to texturing milk. the milk until sufficient volume is obtained. The first is stretching the milk to aerate it and •...
  • Page 26 • Slide the water tank back into position at the back of the machine, ensuring to push down completely to lock into place. The water filter should be removed if using filtered or bottled water. NOTE To purchase water filters contact Sage Customer Service on 0808 178 1650.
  • Page 27 DESCALING 1. Ensure the machine is switched off. 2. Remove the filter holder. 3. Empty one Sage Descaler sachet (25g) into 1 litre of warm water, stir to dissolve. Pour solution into the water tank. 4. Remove the portafilter from the group head and place a large container beneath the group head and steam wand.
  • Page 28 CLEANING THE CONICAL BURR GRINDER This grinder cleaning cycle removes oil build-up on the burrs which can impede performance. SINGLE DOUBLE PUSH POWER GRIND AMOUNT FILTER SIZE POWER GRIND AMOUNT FILTER SIZE Unlock hopper Empty hopper Replace hopper Lock hopper Run grinder empty Unlock hopper Remove hopper...
  • Page 29 CLEANING THE STEAM WAND The steam wand should always be cleaned position. Press the POWER button to switch after texturing milk. the machine off and allow to cool. Use the pin on the end of the provided cleaning tool to •...
  • Page 30 CLEANING THE SHOWER SCREEN CLEANING THE OUTER HOUSING & CUP WARMING TRAY • The group head interior and shower screen should be wiped with a damp cloth to remove The outer housing and cup warming tray can any ground coffee particles. be cleaned with a soft, damp cloth.
  • Page 31 8. Re-insert the drip tray and water tank. Contact Sage Customer Service or visit www.sageappliances.co.uk for replacement silicone seals or for advice. 5. Once loosened, carefully remove and retain the screw, stainless steel shower screen and black dispersion plate.
  • Page 32 Troubleshooting PROBLEM POSSIBLE CAUSES EASY SOLUTION Machine does not heat up. • STEAM/HOT WATER dial is • Turn the STEAM/HOT WATER dial not in the STANDBY position. to the STANDBY position. Machine STEAM/HOT WATER will commence heating. light flashes when the machine is turned on.
  • Page 33 PROBLEM POSSIBLE CAUSES EASY SOLUTION Espresso runs out too • Coffee is ground too coarsely. • Use slightly finer grind. Refer to quickly. ‘Setting the Grind Size’, page 13 and ‘Under Extraction’, page 17. • Not enough coffee in the filter •...
  • Page 34 PROBLEM POSSIBLE CAUSES EASY SOLUTION Coffee not hot enough. • Cups not pre-heated. • Rinse cups under hot water outlet and place on cup warming tray. • Portafilter not pre-heated. • Rinse portafilter under hot water outlet. Dry thoroughly. • Milk not hot enough (if making •...
  • Page 35 Allow to cool for about 30–60 minutes. • If problem persists, call Sage Customer Service on: 0808 178 1650 No ground coffee coming • No coffee beans in hopper.
  • Page 36 PROBLEM POSSIBLE CAUSES EASY SOLUTION Too much/too little • Grind amount and/or grind size Try the following, one at a time: espresso is being settings and/or shot volumes • Reset the machine to its original delivered to the cup. require adjustment. default settings.
  • Page 37 MACCHIATO Coffees to try Traditionally served short, the macchiato is also poured as a long black with a dash of milk or a dollop of textured milk. CAPPUCCINO A single shot of espresso with textured milk, garnished with drinking chocolate. LONG BLACK Add hot water first, then a shot of ESPRESSO...
  • Page 38 Notes...
  • Page 39 Notes...

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