Notes On The Use Of Third-Party Modules - Siemens SIMATIC IPC477D Operating Instructions Manual

A.3

Notes on the use of third-party modules

Problem Possible cause
The PC crashes
I/O addresses are assigned
•
during startup.
twice.
Hardware interrupts and/or DMA
•
channels are assigned twice
Signal frequencies or signal
•
levels are not adhered to
Different connector pin assign-
•
ments
PCIe Gen1 expansion card does not
behave according to specification.
SIMATIC IPC477D, IPC477D PRO
Operating Instructions, 07/2015, A5E31347228-AD
A.3 Notes on the use of third-party modules
Possible remedy
Check your computer configuration:
If the computer configuration corresponds with factory state,
•
please contact your technical support team.
If the computer configuration has changed, restore the origi-
•
nal factory settings. Remove all third-party expansion cards,
then restart the PC. If the error no longer occurs, the third-
party expansion card was the cause of the fault. Replace
this expansion card with a Siemens card or contact the card
supplier.
If the PC still crashes, contact your technical support team.
1. Remove the expansion card.
2. Set the respective setup parameter "PCIe Speed" perma-
nently to "Gen1" in the "Advanced > PCI Express Configura-
tion" menu, submenu "PCI Express Root Port #" of the BIOS
Setup.
3. Set the respective setup parameter "PEG# - Gen X" perma-
nently to "Gen1" in the "Advanced > Video Configuration"
menu, submenu "Pci Expess Graphic" of the BIOS Setup.
4. Install the expansion card again.
Technical support
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