Notes On The Use Of Third-Party Modules - Siemens SIMATIC IPC227G Operating Instructions Manual

Problem
failed" shows when you install
the operating system in the
M.2 NVMe/SATA SSD card and
boot to OS.
The 1000M full duplex mode
cannot run at full speed on all
onboard LAN ports.
Ethernet port bridge
connection error while bridge
function is enabled.
A.3

Notes on the use of third-party modules

Problem Possible cause
The device
• Redundant I/O addresses
crashes during
• Redundant hardware interrupts
startup
and/or DMA channels
• Fluctuation of signal frequencies
or levels
• Different pin assignment
• Insufficient output of an external
power supply, e.g. UPS
The device does
• A counter voltage is fed into the
not start up or
device by connected or installed
switches off
third-party components
immediately
SIMATIC IPC227G
Operating Instructions, 07/2022, A5E50059933-AC
Possible cause
The M.2 NVMe/SATA SSD card lost
the boot image or broken.
Time Coordinated Computing can
result in Giga Band Ethernet
workloads.
A.3 Notes on the use of third-party modules
Possible remedy
Reinstall the operating system or change another
M.2 NVMe/SATA SSD card.
Open firmware selection menu, select: "Setup Utility"
> "Power" > "Advanced CPU Control" > "C-States", and
change its value from "Enabled" to "Disable".
Right-click the Windows Start menu and select
"Device Manager" > "Network adapters" > "Intel EC*
*GbE Connection" > "Properties" > "Advanced" >
"Promiscuous Mode", and change its value to
"Enabled".
Possible remedy
Check your computer configuration:
• If the computer configuration corresponds to the delivery
state, contact your technical support team.
• If the configuration has changed, restore the factory state. To
do this, remove the third-party modules and restart the
device. If the error no longer occurs, the third-party module
being used was the cause of the fault. Replace the third-party
module with a Siemens module or contact the module
supplier.
If the device still crashes, contact your technical support team.
• Use a higher capacity power supply
Clarify the following with the supplier of the component:
• The component can be operated without an external power
supply.
• The component can be reconfigured so that it only uses the
external power supply or that of the device.
Technical support
93