Ricoh Aficio 2035e Service Manual page 203

Rev. 12/2004
Code No.
861 C Startup without HD detection at
power key on
The hard disk connection is not
detected.
862 A Maximum number of bad sectors
detected on HD
Up to 101 bad sectors have
appeared in the area on the hard
disk where image data is archived,
and the hard disk may require
replacement.
863 B
Startup without HD data lead
Data stored on the hard disk is not
read correctly.
864 B HD data CRC error
During operation of the HD, the HD
responded with a CRC error.
865 B HD access error
The hard disk detected an error.
870 B Address Book Data Error
Address book data stored on the
hard disk was detected as abnormal
when it was accessed from either
the operation panel or the network.
871 B FCU Flash ROM Error
The address book written into the
flash ROM mounted on the FCU is
detected as defective.
⇒
872 B Email Receiving Data Error
Machine detects an HDD error
during warm-up.
⇒
873 B Email Sending Data Error
880 B MLB Error
A request for access to the MLB
(Media Link Board) was not
answered within the specified time.
SM
Symptom
4-17
SERVICE CALL CONDITIONS
Possible Cause
• Cable between HDC and HD loose or
defective
• HD power connector loose or
defective
• HD defective
• HDC defective
• SC863 returned while reading data
from the HD and the number of
registered bad sectors reached 101.
• A bad sector occurred during
operation of the HD
• Data transfer was abnormal in the
data read from the HD.
• Error detected other that the bad
sectors error (SC863) or the CRC
error (SC864)
• Software defective
• HDD defective
• Flash ROM device defective
• Replace flash ROM on the MBU
• Email(s) previously received by the
machine and stored in the hard drive
may contain damaged data. This can
be deleted by executing SP5832-007
(Mail RX data), however note that
doing so will also delete all other
received emails.
•
Defective HDD
• Email(s) previously sent by the
machine and stored in the hard drive
may contain damaged data. This can
be deleted by executing SP5832-008
(Mail TX data), however note that
doing so will also delete all other sent
emails, as well as initialize the
sender's user name/password and
administrator Mail address.
• Defective HDD
• MLB defective
B135/B138