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Chapter 11 Warranty and Service Policy
Warranty
Wallach's obligation under this warranty is limited to repairing, at Wallach's option, any part,
which upon Wallach's examination proves defective. If the product doesn't function as warranted
during the 1 year warranty period, we will repair or replace it without charge.
Material and Manufacture
Wallach warrants that there is no defect in material and manufacture. During the 1 year warranty
period, Wallach will repair or replace the defective part free if the defect has been confirmed as
material or manufacture defect.
Software or Firmware
Wallach software and firmware products, which are designated by Wallach for use with a
hardware product, when properly installed on that hardware product, are warranted not to fail to
execute their programming instructions due to defects in materials and workmanship. If Wallach
receives notice of such defects during the warranty period that begins on the date of shipment,
Wallach shall repair or replace software media or firmware which does not execute their
programming instructions due to such defects. However, Wallach does not warrant that operating
of the hardware, software, or firmware shall be uninterrupted or free from error. This unit has no
parts can be repaired by users themselves. All the service should be performed by Wallach
technical personnel.
Limit of Warranty
The warranty is void in the case of
Assembly, extensions, readjustments of any parts;
Modification and repair by unauthorized persons;
Subsequent damage caused by improper use or maintenance.
If you have any question about maintenance, technical specifications or malfunctions of devices,
contact: Wallach at (800) 243-2463 or (866) 928-3211.
wallach@wallachsurgical.com.
Chapter 11: After-Sales Service
An email may also be sent to
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