Printing Problems
Paper Jams
When a paper jam happens, the red service LED on the printer's control panel flashes
and one of three messages appears in the display. The messages are:
• Paper feed jam
• Paper path jam
• Paper exit jam
You must clear the jam, and open and close the printer's top cover to reset the
printer and resume printing.
Paper feed jam
This usually happens when paper is misfed from the paper tray. If you remove the
paper tray you should see a loose sheet of paper.
Paper path jam
This happens when paper is being moved past the toner cartridge. If you remove the
toner cartridge you should see the jammed paper.
• 11 - 5