• It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
V V a a l l i i d d i i t t y y This manual is valid for the following inverter models: • SG2.0RS-S • SG2.5RS-S • SG3.0RS-S • SG3.0RS •...
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Indicates a hazard with a high level of risk that, if not avoided, will result in death or serious injury. Indicates a hazard with a medium level of risk that, if not avoided, could result in death or serious injury. Indicates a hazard with a low level of risk that, if not avoided, could result in minor or moderate injury.
C C o o n n t t e e n n t t s s All Rights Reserved .....................I About This Manual .....................II 1 Safety ......................1 1.1 PV Panels..................... 1 1.2 Utility Grid ....................1 1.3 Inverter ......................2 2 Product Description ..................
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5.4.1 Additional Grounding Requirements..........22 5.4.2 Connection Procedure ..............22 5.5 AC Cable Connection ................. 23 5.5.1 AC Side Requirements ..............23 5.5.2 Assembling the AC Connector ............24 5.5.3 Installing the AC Connector............... 26 5.6 DC Cable Connection ................. 27 5.6.1 PV Input Configuration ..............
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7.10.2 Operation Parameters ..............61 7.10.3 Power Regulation Parameters............61 7.10.4 Communication Parameters ............66 7.10.5 Firmware Update................66 8 System Decommissioning ..............68 8.1 Disconnecting the Inverter................68 8.2 Dismantling the Inverter................68 8.3 Disposal of the Inverter................69 9 Troubleshooting and Maintenance ............
The safety instructions in this manual cannot cover all the precautions that should be followed. Perform operations considering actual onsite conditions. SUNGROW shall not be held liable for any damage caused by violation of the safety instructions in this manual.
1 Safety User Manual All electrical connections must be in accordance with local and national standards. Only with the permission of the local utility grid company, the inverter can be connected to the utility grid. 1.3 Inverter Danger to life from electric shocks due to live voltage Do not open the enclosure at any time.
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User Manual 1 Safety Only qualified personnel can perform the country setting. Unauthorized alteration may cause a breach of the type-certificate marking. Risk of inverter damage due to electrostatic discharge (ESD)! By touching the electronic components, you may damage the inverter. For inverter handling, be sure to: •...
I I t t e e m m N N o o t t e e Compatible with monocrystalline silicon, polycrystalline PV strings silicon, and thin-film modules without grounding. SG2.0RS-S, SG2.5RS-S, SG3.0RS-S, SG3.0RS, SG3.6RS, Inverter SG4.0RS, SG5.0RS, SG6.0RS. Metering device Meter cupboard with power distribution system.
User Manual 2 Product Description D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m N N o o t t e e Utility grid TT,TN-C,TN-S, TN-C-S.
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2 Product Description User Manual F F i i g g u u r r e e 2 2 - - 2 2 Inverter Appearance D D e e s s c c r r i i p p t t i i o o n n N N o o .
W W ( ( m m m m ) ) H H ( ( m m m m ) ) D D ( ( m m m m ) ) SG2.0RS-S, SG2.5RS-S, SG3.0RS-S SG3.0RS, SG3.6RS, SG4.0RS, SG5.0RS, SG6.0RS 2.3 Symbols on the Product...
2 Product Description User Manual S S y y m m b b o o l l E E x x p p l l a a n n a a t t i i o o n n Burn danger due to the hot surface that may exceed 60℃. Danger to life due to high voltages! Do not touch live parts for 10 minutes after disconnection from the power sources.
User Manual 2 Product Description Table 2-1 State description of the LED indicator L L E E D D c c o o l l o o r r S S t t a a t t e e D D e e f f i i n n i i t t i i o o n n The inverter is operating normally.
After communication connection is established, users can view inverter information, operational data and can set inverter parameters through the iSolarCloud. It is recommended to use the communication module from SUNGROW. Using a device from other companies may lead to communication failure or other unexpected damage.
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User Manual 2 Product Description E E x x p p o o r r t t P P o o w w e e r r L L i i m m i i t t Set the export power limit value via iSolarCloud App. When the smart energy meter detects that the export power is greater than the limit value, the inverter will reduce the output power within the specified range.
• Check the scope of delivery for completeness according to the packing list. • Check the inner contents for damage after unpacking. Contact SUNGROW or the transport company in case of any damage or incompleteness, and provide photos to facilitate services.
Mechanical Mounting 4.1 Safety during Mounting Make sure there is no electrical connection before installation. In order to avoid electric shock or other injury, make sure that holes will not be drilled over any electricity or plumbing installations. Risk of injury due to improper handling •...
4 Mechanical Mounting User Manual • The ambient temperature and relative humidity must meet the following requirements. • Avoid direct exposure to sun, rain and snow. • The inverter should be well ventilated. Ensure air circulation. • Never install the inverter in living areas. The inverter will generate noise during operation, affecting daily life.
User Manual 4 Mechanical Mounting 4.2.4 Clearance Requirements Reserve enough clearance around the inverter to ensure sufficient space for heat dissipation. Install the inverter at an appropriate height for ease of viewing the screen and LED indicator and operating switch(es). 4.3 Installation Tools Installation tools include but are not limited to the following recommended ones.
User Manual 4 Mechanical Mounting MC4 terminal Tube terminal crimping tool (0.5 crimping tool (4 –6 mm –1.0 mm 4.4 Moving the Inverter Before installation, remove the inverter from the packing case and move it to the installation site. Follow the instructions below as you move the inverter: •...
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4 Mechanical Mounting User Manual Step 2 Place the expansion tubes into the holes. Then secure the wall-mounting bracket to the wall firmly with the expansion bolt sets. Step 3 Lift the inverter and slide it down along the wall-mounting bracket to make sure they match perfectly.
Electrical Connection 5.1 Safety Instructions Prior to any electrical connections, keep in mind that the inverter has dual power supplies. It is mandatory for the qualified personnel to wear personal protective equipments (PPE) during the electrical work. Danger to life due to a high voltage inside the inverter! •...
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5 Electrical Connection User Manual F F i i g g u u r r e e 5 5 - - 1 1 Terminals (SG3.0RS for example) * The image shown here is for reference only. The actual product received may differ. Table 5-1 Terminal Description D D e e c c i i s s i i v v e e D D e e s s c c r r i i p p t t i i o o n n...
User Manual 5 Electrical Connection D D e e s s c c r r i i p p t t i i o o n n L L a a b b e e l l For external Demand Response Enabling Device R, C ("AU"/"NZ") RSD-1, RSD-2...
• The ground connection of this additional grounding terminal cannot replace the connection of the PE terminal of the AC cable. Make sure those terminals are both grounded reliably. SUNGROW shall not be held liable for any damage caused by the violation.
User Manual 5 Electrical Connection (1) Heat shrink tubing (2) OT/DT terminal Step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver. Step 3 Apply paint to the grounding terminal to ensure corrosion resistance. - - - - E E n n d d 5.5 AC Cable Connection 5.5.1 AC Side Requirements...
R R e e c c o o m m m m e e n n d d e e d d S S p p e e c c i i f f i i c c a a t t i i o o n n I I n n v v e e r r t t e e r r M M o o d d e e l l SG2.0RS-S/SG2.5RS-S/SG3.0RS-S 25 A SG3.0RS/SG3.6RS/SG4.0RS/SG5.0RS...
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User Manual 5 Electrical Connection Step 2 Thread the AC cable of appropriate length through the swivel nut, the sealing ring and the housing. Step 3 Remove the cable jacket by less than 45 mm, and strip the wire insulation by 12 mm– 16 mm.
5 Electrical Connection User Manual Observe the plug assignment. • Do not connect the L line to the "PE" terminal or the PE wire to the "N" terminal. Otherwise, unrecoverable damage to the inverter may follow. • Do not connect the L line and the N line in reverse, otherwise the inverter may not operate normally.
MPPT operating voltage range, namely, 40 V to 560 V. 5.6.1 PV Input Configuration • The inverters SG2.0RS-S / SG2.5RS-S / SG3.0RS-S have one PV input with one MPP tracker. • The inverters SG3.0RS / SG3.6RS / SG4.0RS / SG5.0RS / SG6.0RS have two PV inputs, each with independent MPP tracker.
• Ensure all cables are voltage-free before performing electrical operations. • Do not connect the AC circuit breaker before finishing electrical connection. SUNGROW provides corresponding PV connectors in the scope of delivery for quick connection of PV inputs. To ensure IP65 protection, use only the supplied connector or the connector with the same ingress of protection.
User Manual 5 Electrical Connection 1: Positive crimp contact 2:Negative crimp contact Step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it snaps into place. Gently pull the cable backward to ensure firm connection. Tighten the cable gland and the insulator (torque 2.5 N.m to 3 N.m).
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PV connectors to corresponding terminals only after ensuring polarity correctness. • Electric arc or contactor overtemperature may occur if the PV connectors are not firmly in place, and SUNGROW shall not be held liable for any damage caused due to this operation.
User Manual 5 Electrical Connection Step 4 Seal the unused PV terminals with the terminal caps. - - - - E E n n d d 5.7 WiNet-S Connection The WiNet-S module supports Ethernet communication and WLAN communication. It is not recommended to use both communication methods at the same time.
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5 Electrical Connection User Manual Step 3 Unscrew the housing from the communication module. Step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable into the opening of the sealing. Finally, insert the cable through the housing. Step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and tighten the housing.
User Manual 5 Electrical Connection Step 6 Remove the waterproof lid from the C C O O M M 1 1 terminal and install WiNet-S. Step 7 Slightly shake it by hand to determine whether it is installed firmly. - - - - E E n n d d 5.7.2 WLAN Communication Step 1 Remove the waterproof lid from the C C O O M M 1 1 terminal.
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5 Electrical Connection User Manual Step 2 Remove the seal and lead the cable through the cable gland. Step 3 Remove the cable jacket and strip the wire insulation. Step 4 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to the cord end terminal.
User Manual 5 Electrical Connection Step 6 Insert the terminal plug into the C C O O M M 2 2 terminal at the bottom side of the inverter and then install the housing. Step 7 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw.
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5 Electrical Connection User Manual Step 1 Unscrew the swivel nut from the communication connector. Step 2 Remove the seal and lead the cable through the cable gland. Step 3 Remove the cable jacket and strip the wire insulation. Step 4 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to the cord end terminal.
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User Manual 5 Electrical Connection Step 5 Plug the wires into the corresponding terminals as shown in the following figure. Ensure that the wires are securely in place by slightly pulling them. Step 6 Insert the terminal plug into the C C O O M M 2 2 terminal at the bottom side of the inverter and then install the housing.
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5 Electrical Connection User Manual Step 7 Slightly pull out the cable and then fasten the swivel nut. Lock the connector with the screw. - - - - E E n n d d...
Step 1 Install the iSolarCloud App with latest version. Refer to "7.2 Installing the App". Step 2 Register an account. Refer to "7.3 Account Registration". If you have got the account and password from the distributor/installer or SUNGROW, skip this step.
6 Commissioning User Manual Step 3 Download the firmware package to the mobile device in advance. Refer to "7.10.5 Firmware Update". This is to avoid download failure due to poor on-site network signal. - - - - E E n n d d 6.4 Creating a Plant Screenshots of creating a plant are for reference only.
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User Manual 6 Commissioning F F i i g g u u r r e e 6 6 - - 3 3 Selecting Plant/Inverter Type Step 5 Scan the QR code on the communication device or manually enter the serial number of the communication device.
6 Commissioning User Manual on WiNet-S blinks quickly when this mode is turned on. Return to the App and the screen displays successful connection to the inverter WLAN. Tap N N E E X X T T . F F i i g g u u r r e e 6 6 - - 6 6 Turn on EasyConnect Mode The EasyConnect mode can be used only when the router is 2.4 GHz.
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User Manual 6 Commissioning F F i i g g u u r r e e 6 6 - - 8 8 Upgrade Reminder Step 2 After download, it would take around 15 minutes to update. After successful upgrade, the screen will show the version numbers before and after the upgrade as well as the upgrade time.
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6 Commissioning User Manual The parameter C C o o u u n n t t r r y y / / R R e e g g i i o o n n must be set to the country (region) where the inverter is installed at.
User Manual 6 Commissioning N N e e t t w w o o r r k k S S e e r r v v i i c c e e P P r r o o v v i i d d e e r r G G r r i i d d T T y y p p e e •...
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6 Commissioning User Manual F F i i g g u u r r e e 6 6 - - 1 1 1 1 Display the Added Inverter Step 2 Fill in the plant information. The fields marked with * must be filled in. F F i i g g u u r r e e 6 6 - - 1 1 2 2 Entering Plant Information Step 3 ( ( O O p p t t i i o o n n a a l l ) ) Fill in the tariff information.
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User Manual 6 Commissioning F F i i g g u u r r e e 6 6 - - 1 1 3 3 Entering Tariff Information Step 4 Fill in the end user's e-mail address. The first time you fill in the end user's e-mail address, the system will create an account for the end user and send an email to the end user.
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F F i i g g u u r r e e 6 6 - - 1 1 6 6 Live Data View Function Setting Consult Sungrow service for the devices that support live data function. Step 7 Tab B B A A C C K K to the C C O O M M P P L L E E T T E E D D screen. Tab P P D D F F R R E E P P O O R R T T to export the plant...
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User Manual 6 Commissioning Step 8 Tab B B A A C C K K to the C C O O M M P P L L E E T T E E D D screen. Tab D D A A S S H H B B O O A A R R D D to return and manually refresh the page until the newly created plant is displayed with status commissioned.
Users can also view inverter information and set parameters through the App. * To achieve direct login via WLAN, the wireless communication module developed and manufactured by SUNGROW is required. The iSolarCloud App can also establish communication connection to the inverter via Ethernet connection.
User Manual 7 iSolarCloud App 7.3 Account Registration The account distinguishes two user groups, end user and distributor/installer. • The end user can view plant information, create plants, set parameters, share plants, etc. • The distributor/installer can help the end user to create plants, manage, install, or maintain plants, and manage users and organizations.
7 iSolarCloud App User Manual The code of upper level distributor/installer can be obtained from the upper level distributor/installer. Only when your organization belongs to the upper level distributor/installer organization, can you fill in the corresponding code. Step 4 Tick A A c c c c e e p p t t p p r r i i v v a a c c y y p p r r o o t t o o c c o o l l and tap R R e e g g i i s s t t e e r r to finish the registration operation. - - - - E E n n d d 7.4 Login 7.4.1 Requirements...
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User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 3 3 WLAN Local Access Step 5 If the inverter is not initialized, navigate to the quick setting screen to initialize the protection parameters.
7 iSolarCloud App User Manual - - - - E E n n d d 7.5 Initial Settings Tap C C o o u u n n t t r r y y / / R R e e g g i i o o n n and select the country where the inverter is installed. For countries except Australia and Germany, the initialization is completed.
User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 5 5 App Key Function Menu 7.7 Home Home page of the App is shown in the following figure.
7 iSolarCloud App User Manual F F i i g g u u r r e e 7 7 - - 6 6 Home Table 7-1 Home Page Description D D e e s s c c r r i i p p t t i i o o n n N N o o .
User Manual 7 iSolarCloud App Table 7-2 Description of Run Information D D e e s s c c r r i i p p t t i i o o n n I I t t e e m m Shows voltage and current of every PV string.
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7 iSolarCloud App User Manual F F i i g g u u r r e e 7 7 - - 8 8 Chart The App displays power generation records in a variety of forms, including daily power generation graph, monthly power generation histogram, annual power generation histogram and total power generation histogram.
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User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 9 9 Fault Alarm Record Click to select a time segment and view corresponding records. Select one of the records in the list and click the record, to view the detailed fault info as shown in following figure.
7 iSolarCloud App User Manual F F i i g g u u r r e e 7 7 - - 1 1 1 1 Event Record Click to select a time segment and view corresponding records. 7.10 More Tap M M o o r r e e on the navigation bar to enter the corresponding screen, as shown in the following figure.
User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 1 1 3 3 System Parameters B B o o o o t t / / S S h h u u t t d d o o w w n n Tap B B o o o o t t / / S S h h u u t t d d o o w w n n to send the boot/shutdown instruction to the inverter.
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7 iSolarCloud App User Manual F F i i g g u u r r e e 7 7 - - 1 1 5 5 Active Power Regulation Table 7-4 Description of Active Power Regulation Parameters D D e e s s c c r r i i p p t t i i o o n n R R a a n n g g e e P P a a r r a a m m e e t t e e r r Switch for activating/deactivating the...
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User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 1 1 6 6 Reactive Power Regulation Table 7-5 Description of Reactive Power Regulation Parameters D D e e s s c c r r i i p p t t i i o o n n R R a a n n g g e e P P a a r r a a m m e e t t e e r r Switch for activating/deactivating the...
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7 iSolarCloud App User Manual Table 7-6 "Q(P)" Mode Parameters Explanation P P a a r r a a m m e e t t e e r r E E x x p p l l a a n n a a t t i i o o n n R R a a n n g g e e Q(P) Curve Select corresponding curve according to local...
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User Manual 7 iSolarCloud App The reactive power output of the inverter varies in response to the grid voltage. Table 7-7 "Q(U)" Mode Parameter Explanation E E x x p p l l a a n n a a t t i i o o n n R R a a n n g g e e P P a a r r a a m m e e t t e e r r Select corresponding curve according to local...
7 iSolarCloud App User Manual F F i i g g u u r r e e 7 7 - - 1 1 8 8 Reactive Power Regulation Curve in Q(U) Curve 7.10.4 Communication Parameters Tap S S e e t t t t i i n n g g s s → → C C o o m m m m u u n n i i c c a a t t i i o o n n P P a a r r a a m m e e t t e e r r s s to enter the corresponding screen, as shown in the following figure.
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User Manual 7 iSolarCloud App F F i i g g u u r r e e 7 7 - - 2 2 0 0 Firmware Download Step 3 Select the firmware from the file list and download. Tap D D o o w w n n l l o o a a d d e e d d to view successfully downloaded firmware package.
System Decommissioning 8.1 Disconnecting the Inverter For maintenance or other service work, the inverter must be switched off. Proceed as follows to disconnect the inverter from the AC and DC power sources. Lethal voltages or damage to the inverter will follow if otherwise. Step 1 Disconnect the external AC circuit breaker and secure it against reconnection.
User Manual 8 System Decommissioning Step 1 Refer to "5 Electrical Connection" for the inverter disconnection of all cables in reverse steps. Step 2 Dismantle the inverter referring to "4 Mechanical Mounting" in reverse steps. Step 3 If necessary, remove the wall-mounting bracket from the wall. Step 4 If the inverter will be reinstalled in the future, please refer to "3.2 Inverter Storage"...
3. Check whether the cross-sectional area of the AC cable meets the requirement. 4. If the alarm persists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid recovers. If the alarm occurs frequently: 1.
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2. Check, through the App, whether the protection parameters are appropriately set. 3. If the alarm persists, contact SUNGROW. Generally, the inverter will be reconnected to the grid after the grid recovers. If the alarm occurs frequently: 1.
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App. 3. If the alarm persists, contact SUNGROW. 1. Check whether the corresponding string is of reverse polarity. If so, disconnect the DC switch and adjust the polarity when the solar radiation is low and the string current drops below 0.5 A.
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If the fault persists, check it again when the weather turns fine. 5. If the alarm persists, contact SUNGROW. 1. Check whether the AC cable is correctly connected.
Meter 2. Reconnect the Smart Energy Meter communication communication cable. error 3. If the alarm persists, contact SUNGROW. The inverter can operate normally. 1. Check whether the related cable connection and terminals are abnormal, and check whether the System alarm ambient environment is abnormal.
• For any maintenance need, please contact SUNGROW. Otherwise, SUNGROW shall not be held liable for any damage caused. Servicing of the device in accordance with the manual should never be undertaken in the absence of proper tools, test equipments or the latest revision of the manual which has been clearly and thoroughly understood.
10 Appendix 10.1 Technical Data P P a a r r a a m m e e t t e e r r S S G G 2 2 . . 0 0 R R S S - - S S S S G G 2 2 .
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User Manual 10 Appendix P P a a r r a a m m e e t t e e r r S S G G 2 2 . . 0 0 R R S S - - S S S S G G 2 2 .
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10 Appendix User Manual P P a a r r a a m m e e t t e e r r S S G G 2 2 . . 0 0 R R S S - - S S S S G G 2 2 .
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User Manual 10 Appendix P P a a r r a a m m e e t t e e r r S S G G 3 3 . . 0 0 R R S S S S G G 3 3 . . 6 6 R R S S S S G G 4 4 .
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10 Appendix User Manual P P a a r r a a m m e e t t e e r r S S G G 3 3 . . 0 0 R R S S S S G G 3 3 . . 6 6 R R S S S S G G 4 4 .
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User Manual 10 Appendix P P a a r r a a m m e e t t e e r r S S G G 5 5 . . 0 0 R R S S S S G G 6 6 . . 0 0 R R S S 50 Hz / 45 Hz–55 Hz, 60 Hz / 55 Hz–65 Hz Nominal grid frequency / Grid frequency range...
E E x x c c l l u u s s i i o o n n o o f f L L i i a a b b i i l l i i t t y y In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: •...
A A u u s s t t r r a a l l i i a a C C h h i i n n a a ( ( H H Q Q ) ) Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd.
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M M a a l l a a y y s s i i a a P P h h i i l l i i p p p p i i n n e e s s Sungrow SEA Sungrow Power Supply Co., Ltd Selangor Darul Ehsan Mandaluyong City...