Graco E-Flo 333587D Operation page 64

Troubleshooting
Error Location Type
V4H_ AMZ Alarm
V6H_ AMZ Alarm
WBD_ Driver Alarm
WMC_ Driver Alarm
WMH_ Driver Alarm
WMG0 Gateway Alarm
WMN_ Driver Alarm
WNG0 Gateway Alarm
WSC_ Driver Deviation
WSU0 ADM Alarm
WSN_ Driver Alarm
64
Error
Error Name Description
High Voltage H_ The incoming
power is above
minimum
acceptable limit
Wiring Error H_ The wiring is
invalided from
what the AMZ
is expecting
Encoder Encoder or hall
Hardware P_ sensor
disconnected
or failed to
commutate
motor
Control Board P_ Control board
reset due to an
exception in
software
Control Board The power to
Off P_ the control
board has been
turned off
Gateway Error Gateway error
Detected detected;
includes any
error not
covered by a
more specific
error
Software Software
Mismatch P_ mismatch
detected in the
motor control
board
Gateway Map Missing or
Error invalid gateway
map
Encoder Encoder
Calibration P_ calibration
information not
found
USB USB
Configuration configuration
Error file not
detected
Invalided Styled Style flow rate
setpoint was
invalided when
trying to run
Cause Solution
Incoming line to For 3 phase with neutral have qualified
line voltage has electrician verify neutral wire.
increased above
265V
Wrong wiring of the Verify incoming power is wired to the
power source to disconnect correctly per the manual.
the AMZ
Encoder Disconnect pump from AC power. Verify
disconnected or encoder cable is properly connected. If so,
faulty replace encoder.
Invalid software Cycle the power to the pump to reset the
state driver software.
Software bug Update software to the latest available on
help.graco.com.
Disconnected Turn on the disconnected switches.
switches
--- ---
Hot board and cold Update the driver control board software to
board have the latest available on help.graco.com.
different software
versions
Missing or invalid Install map in gateway.
gateway map
Encoder not Perform encoder calibration through the
calibrated before or setup screens of the ADM.
calibration
information deleted
USB configuration Update software to the latest available on
file not loaded or help.graco.com.
was deleted
The style flow rate Place a desired flow rate in the style
setpoint was zero definitions page.
333587D