TABLE OF CONTENTS Initialization ..........16 About the Communicator ......1 Communication ........17 System Components .......1 Network Options ........20 Terminals...............1 Remote Options ........22 Programming (PROG) Connection ....2 System Reports ........22 Tamper................2 System Options ........23 Reset Button ...............2 Output Options ........25 Load Button ..............2 Area Information ........26 Backlit Logo ..............3 Zone Information ........27...
ABOUT THE COMMUNICATOR The DualCom™ communicator provides a fully supervised alarm communication path and integrated primary and secondary communication on one PCB. For commercial fire or residential fire installations, DualComNF modules feature primary network communication, secondary cellular communication, and two sets of tip and ring terminals. For non‑fire residential installations, DualComWZ modules feature built‑in primary Wi‑Fi communication, secondary cellular communication, Z‑Wave integration, and one set of tip and ring terminals.
Programming (PROG) Connection A 4‑pin programming header is provided to connect a keypad when using a DMP Model 330 programming cable. This provides a quick and easy connection for programming the communicator. For 24 VDC applications, connect the keypad using a Model 330‑24 4‑wire programming harness with an in‑line resistor. After programming is complete, remove the keypad.
Backlit Logo The backlit logo indicates the armed status of the communicator. Depending on the operation, the LED displays in red or green as listed in Table 1. Color and Activity Operation Green Steady Communicator Disarmed No Light No Power Red Steady Communicator Armed Table 1: LED Status DualCom Programming and Installation Guide...
INSTALLATION Select a Location Install the communicator away from metal objects. Do not mount the communicator inside or on a control panel metal enclosure. Mounting the communicator on or near metal surfaces impairs cellular performance. Mount the Communicator The communicator should be mounted to a wall using the included #6 screws in the mounting holes. See Figure 1a and 1b.
Wire the Communicator When connecting component wires, route all wires so they will not interfere with the tamper switch. See Figures 2 and 3 for wire routing options. Connect the Antenna Place the antenna onto the SMA connector. Refer back to Figure 1a or 1b. Twist the antenna until it is securely tightened.
APPLICATIONS The DualCom communicator can be used in a variety of applications. CID Dialer Connection LOAD RESET Directly connect one or both tip and ring terminals from the control panel to the communicator. See Figure 4. This connection captures Contact ID messages from any fire panel that are based on the SIA communication standard DC‑05‑1999.09‑DCS.
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Zone 4 Bell Connection Zone 4 (Z4+ and Z4‑) can be connected to the control panel bell output. This zone detects an alarm condition on the control panel by monitoring the voltage and cadence timing of the bell output. The communicator evaluates the first 3.5 seconds of bell cadence timing to detect the type of alarm sent.
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+DC- Z1 Z2 Z3 G +Z4- 01 02 T1 R1 T2 R2 +DC- Z1 Z2 Z3 G +Z4- 01 02 T1 R1 T2 R2 DMP Panel 1k ohm Use 18-22 AWG for power supply 12 VDC Aux. Output connection Voltages above 1.4 VDC are considered Alarm for supervision +DC- Z1 Z2 Z3 G +Z4- 01 02 T1 R1 T2 R2...
Ademco/Honeywell ECP Connection The communicator can be connected to the ECP Bus of an Ademco/Honeywell panel. See Table 3 and Figure 9 for the necessary wiring connections for DualCom to communicate with the Ademco/Honeywell ECP Bus Communicator to ECP Wiring Communicator Ademco/Honeywell ECP Bus Ademco/Honeywell Terminal ‑DC Keypad GND...
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Accessing Programming on the Ademco/Honeywell Panel The installer code may be changed in Ademco/Honeywell panels. A new 4‑digit installer code may be entered. If the installer code is not known, use the following steps to access programming in the Ademco/Honeywell panel without an installer code: Power down and then power up the Ademco/Honeywell panel.
REMOTE ARMING AND DISARMING Virtual Keypad Use a smartphone with the Virtual Keypad app or a computer with VirtualKeypad.com to connect to the communicator to arm areas, turn outputs on and off, and add, edit, or remove users. See Figure 10. Figure 10: Virtual Keypad Application and VirtualKeypad.com Using Outputs to Arm and Disarm A burglary control panel zone may be programmed as an arming zone and connected to output O1 or O2.
ACTIVATE THE CELLULAR MODULE Dealer Admin Activation Go to Dealer Admin (dealer.securecomwireless.com). After finding the customer, select their name. The customer summary page opens. In the Systems section, press Add. Enter a System Name, then select a System Type. In Connection Type, select either Cellular or EASYconnect + Cell Backup. Enter the SIM number and press Get Status.
PROGRAMMING Before You Begin Read this guide before you begin programming. This guide allows you to quickly learn the programming options and operational capabilities of the DualCom communicator. The communicator contains all of its programming information in an on‑board processor and does not require an external programmer. In addition to this manual, you should also be familiar with the following document: •...
Reset Timeout You must enter the programmer menu within 30 minutes of resetting the communicator to avoid reset timeout. After 30 minutes, if you attempt to program by entering the 6653 (PROG) code, the keypad displays RESET PANEL. You must reset the communicator and enter the program code within the next 30 minutes. If you are already in the programmer menu and do not press any keys on the keypad for 30 minutes, the communicator exits programming.
Letters and Special Characters Use the number pad directions below to enter letters and special characters on a number pad or use the standard keyboard directions to enter letters and special characters on a standard keyboard. Number Pad Choose a character from Table 5. Identify the number the character correlates with and press that number on the number pad.
INITIALIZATION INITIALIZATION INITIALIZATION This option allows you to set the communicator’s programmed memory back to the factory defaults in preparation for system programming. After selecting YES to clear a section of memory, the communicator asks if you are sure you want to clear the memory. This is a safeguard against accidently erasing part of your programming.
COMMUNICATION COMMUNICATION COMMUNICATION This option allows you to configure the communication settings for the communicator. ACCOUNT NUMBER ACCOUNT NO: Enter the account num ber sent to the receiver. The range is 1‑65535. For account numbers of four digits or less, do not enter leading zeros. XMIT DELAY: TRANSMISSION DELAY Enter the number of seconds the communicator waits before sending burglary alarm...
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RECEIVER 1 PROGRAMMING RECEIVER 1 PROG This option allows you to set the options for the first receiver the communicator attempts to contact when sending reports from the host panel and/or communicator. The communicator supports communication up to two receivers. ALARM REPORTS ALARM NO YES Choose YES to enable Abort, Alarm, Alarm Restoral, Alarm Bell Silenced, Ambush, Exit...
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RECEIVER 2 PROGRAMMING RECEIVER 2 PROG Set the options for the second receiver the communicator attempts to contact when sending reports from the host panel and/or communicator. The communicator supports communication up to two receivers. Note: If you select YES for any of the receiver 2 options, you must have at least one IP address programmed in receiver 2 programming.
NETWORK OPTIONS Network options are provided to define the network configuration for the communicator. This information will be used during communication of messages via network. Note: IP addresses and port numbers may need to be assigned by the network administrator. When entering an IP, gateway, or subnet mask address, be sure to enter all 12 digits and leave out the periods.
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MANUAL WPS LIST MANUAL This option allows you to enter the desired network name using the keypad. When WIFI SETUP MANUAL is selected, the current settings display. Press CMD to continue with no change. ENTER SSID SecureCom is the default. Use the number keys on the keypad to enter a new or different SSID (Wi‑Fi Network name), there is no need to press the select keys or areas.
GATEWAY ADDRESS GATEWAY ADDR Enter the local gateway address. The gateway IP address is needed to exit the local 192.168.0.1 network. The default gateway address is 192.168.0.1. SUBNET MASK SUBNET MASK Enter the local subnet mask assigned to the communicator. The default subnet mask 255.255.255.0 address is 255.255.255.000.
SYSTEM OPTIONS SYSTEM OPTIONS SYSTEM OPTIONS This option allows you to select system wide parameters used in the operation of the communicator. ENTRY DELAY 1 ENTRY DLY 1: Enter the entry delay time for all exit type zones programmed. When an armed exit type zone is faulted, the area must be disarmed before the entry delay expires or a fault will be detected.
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TIME CHANGES TIME CHG NO YES Choose YES to allow the communicator to request automatic time changes from the SCS‑1R or SCS‑VR receiver. The receiver must be programmed to send and receive time change updates from the host computer at least every 24 hours. The default is YES. Choose NO to disable automatic time change requests.
OUTPUT OPTIONS OUTPUT OPTIONS OUTPUT OPTIONS This option allows you to program communicator output options. Switched ground (open collector) outputs are available using terminals O1 and O2 as the ground and your control panel for power. Select from outputs 1 or 2. CUTOFF OUTPUTS CO OUTS: ‑...
AREA INFORMATION AREA INFORMATION AREA INFORMATION This option allows you to assign functions to the area of the communicator. All non‑24‑hour zones must be assigned to an active area. See Zone Information for more information. AREA NUMBER AREA NO: ‑ Enter the number of the area you wish to program.
ZONE INFORMATION ZONE INFORMATION ZONE INFORMATION This allows you to define the operation of each protection zone used in the system. ZONE NUMBER ZONE NO: ‑ The communicator has four zones to program. Enter the number of the zone you intend to program.
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STYLE STYLE: Specify the style for the arming/disarming operation. The default style is TGL (Toggle). Press any select area to display the style options. To view more style options, press CMD. The following is a description of the action for each option condition. TGL ARM DIS STEP TGL (Toggle): When the zone changes from normal to shorted, the programmed areas toggle between the armed or disarmed condition.
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OUTPUT NUMBER OUTPUT NO: Specify an output/favorite on the communicator to activate with a zone condition. The output/favorite can be activated regardless of the report to transmit or whether or not the zone is programmed as local. An output activated by a non‑24‑hour armed zone is turned off when the zone’s area is disarmed by a user.
RECEIVER ROUTING RECEIVER ROUTING This option displays if zone type is set for Auxiliary 1 or Auxiliary 2. Press any select area to select the receiver routing for the selected zone. Select NORM to send alarm and supervisory/trouble messages from this zone to receiver 1 NORMAL or receiver 2 as programmed within the receiver in communications.
Z‑WAVE SETUP (DUALCOMWZ ONLY) The system may include a DMP Z‑Wave controller. The Z‑Wave controller allows short range radio control of Z‑Wave devices such as lighting control modules, thermostat controls, doors, and garage doors. Z‑Wave Setup allows you to program the system to control the Z‑Wave devices. Users can control Z‑Wave devices from a smartphone, tablet, or desktop computer using the Virtual Keypad app or VirtualKeypad.com.
Status of Z‑Wave Devices Access the user menu. Press CMD until ZWAVE SETUP? displays. Press any select area. The keypad displays ADD LIST REMOVE. Select LIST to display DEVICE LIST and the first Z‑Wave device stored. Press CMD to advance through the list of Z‑Wave devices.
Change Device Settings in Favorites Lights Press any select area at SETTING: and ON OFF DIM displays. Press the select area under the desired setting. For ON or OFF setting, when selected, the favorite name and the next Z‑Wave device stored in the system displays.
Transfer Controller (XFER) This option allows the transfer of all existing Z‑Wave devices that are currently programmed in another manufacturer’s Z‑Wave portable controller to your system. This operation will overwrite all Z‑Wave devices that are programmed in your system. This option typically occurs at the time your DMP Z‑Wave controller is installed. Initiate the transfer at the other manufacturer’s Z‑Wave portable controller after starting the transfer on the DMP keypad.
APPENDIX This section provides additional zone and system information. False Alarm Reduction System Recently Armed report The system recently armed report (S78) is sent when a burglary zone goes into alarm within two minutes of the system being armed. Diagnostics Function The communicator contains a diagnostics function that allows you to test the integrity of the cellular communication and cellular signal.
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Wi‑Fi Signal Strength (Wi‑Fi SIGNAL) SIGNAL: ▐▐▐▐▐▐▐ This option provides a way to test the Wi‑Fi connection with the network. Press any select COMNET123 area to display Wi‑Fi signal strength. The X’s represent the numerical value of the signal strength in ‑dBm. The ▐ ’s represent the signal strength 0‑7. Wi‑Fi Signal Strength Number of Bars Indication...
Using the 984 Command Function When not in the programming menu, the function 984 + CMD can be entered at the keypad. The remote options menu appears. This menu contains the following options: The communicator allows you to perform a test on each component of the network communication paths. While the Status List displays, enter 984 and press CMD.
Cross Zoning Caution must be taken when cross zoning devices to ensure that the cross zone time is long enough to allow a trip of both zones before it expires. A cross zone time that is too short may allow a trip of the zones and only a zone fault report be sent to the central station.
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Arming/Disarming Ademco Vista Panels The following steps describe how to configure the communicator to arm and disarm an Ademco Vista control panel from a schedule or remotely from the Virtual Keypad App, VirtualKeypad.com, or Remote Link™ using the remote arming output. Connect output 17 (far left pin on the 7 pin header located in the middle of the PCB) to zone 1 (Z1) on the communicator.
FCC NOTICE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons.
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DUALCOM SERIES UNIVERSAL Accessories ALARM COMMUNICATOR 685-W Surface Mount Condiut Backbox (white) 685-R Surface Mount Conduit Backbox (red) Specifications Replacement Dual Band Cellular Antenna Primary Power Nominal 12 VDC or 24 VDC Certifications Current Draw at 12 VDC Cellular Standby 64 mA Alarm 109 mA Peak Cellular Communication FCC Part 15: XMR201707BG96 Current Draw at 24 VDC...
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