Ingenico iCT2XX Operating Manual
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Ingenico iCT2XX Operating Manual

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INGENICO
iCT2XX
2018 Paymark Software
Operating Manual
Version
1.0

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Summary of Contents for Ingenico iCT2XX

  • Page 1 INGENICO iCT2XX 2018 Paymark Software Operating Manual Version...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION..........................6 HARDWARE OVERVIEW ......................... 6 The INGENICO ICT2XX Terminal ...................... 6 2.1.1 Features of the iCT250 ......................8 2.1.2 The iCT2XX Keyboard ......................9 2.1.3 Card Reader ........................10 The iPP280 PIN pad ........................12 2.2.1 Features of the Pinpad......................
  • Page 3 Enable/Disable Delayed (Extra Charges) Completion ............119 11.11.13 Hospitality Delayed (Extra Charges) Completion ............... 120 11.12 Cheque Verification Authorisation ..................... 122 11.13 Merchant Administration Functions ................... 123 11.13.1 Terminal Totals ......................123 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 4 Opening SIM Card Compartment Cover ..................144 13.12 Replacing SIM Card Compartment Cover .................. 145 13.13 Installing SIM Card for GPRS ....................145 13.14 Operating Environment ......................146 SKYZER TECHNOLOGIES CONTACT DETAILS ................147 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 5 All changes to this document must be approved and signed off before release by the Marketing Manager. REVISION RECORD VERSION CHANGE CHANGED BY DATE 1.00 PTS 2018 Document creation Christine Hogan 19/11/2018 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 6: Introduction

    Ingenico iCT2XX EFTPOS terminal in New Zealand. 2 HARDWARE OVERVIEW 2.1 The INGENICO ICT2XX Terminal The Ingenico iCT2XX Terminal consists of the following elements: The Terminal Handset: The kit magic box that comes with the iCT250 terminal provides the connection to Ethernet (broadband), telephone line, power and RS232.
  • Page 7 Close the compartment with the cable cover provided, like the procedure describe at chapter 7.7. The power adapter and Figure 8 cable that connects the terminal to a 100 - 240V power outlet: INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 8: Features Of The Ict250

    2.1.1 Features of the iCT250 Connection Easy loading printer Ports Color display 18-key backlit Magnetic stripe keyboard reader SAM/GPRS SIM card compartment Smart card reader Figure 1 – Features of the Ingenico iCT250 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 9: The Ict2Xx Keyboard

    • Green/ENTER/YES input key/ • Menu key/ • Function key/ • Soft function keys/Navigation keys located directly under the display to allow the user to select alternate options on the display. Green/ENTER Key INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 10: Card Reader

    To enter an alpha letter, first press the corresponding number key and then press the DOT(.) key to scroll through the alpha letters for that key. 2.1.3 Card Reader Magnetic Stripe Card INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 11 Bring the card firmly up to the active zone above the display (at about 1cm). Keep the card close to the display during the transaction. Your contactless terminal has a row of four status lights that are visible on display. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 12: The Ipp280 Pin Pad

    The card read is successful all four status lights are lit and the confirmation tone is heard. 2.2 The iPP280 PIN pad The Ingenico IPP280 PIN pad consists of the following elements: The PIN pad Handset: INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL...
  • Page 13 SKYZER TECHNOLOGIES PAGE 13 OF 147 The interface cable that connects the IPP280 PIN pad to the iCT2XX terminal: Connects on the terminal end in USB Host connection port INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 14: Features Of The Pinpad

    SKYZER TECHNOLOGIES PAGE 14 OF 147 2.2.1 Features of the Pinpad Four LED lights Backlit display Keyboard 2.2.2 The iPP280 Keyboard Backlit display INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 15: The Ipp310 Pin Pad

    The Red/CANCEL key cancels the procedure in progress, goes to idle state Four LED lights Contactless Active Zone 2.2.3 The iPP310 PIN pad The Ingenico IPP310 PIN pad consists of the following elements: INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 16 USB Host connection port Connects on the iPP310 Pinpad The PIN shield for the IPP310 PIN pad: keyboard layout consists of: • Keyboard (0 through 9)/ • Red/CANCEL/NO key/ INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 17: Card Reader

    The function of these keys is displayed on the bottom line when they are available for use. 2.2.4 Card Reader Contactless Card INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 18 The card read is successful all four status lights are lit and the confirmation tone is heard. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 19: Ict2Xx Port Layout

    SKYZER TECHNOLOGIES PAGE 19 OF 147 2.3 ICT2XX Port Layout The following ports are as defined at the rear of the Ingenico iCT2xx terminal. Figure 2 – Port Layout for Ingenico ICT2xx INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 20: Administration

    0 and then 6988 Functions Enable/disable Terminal Functions 7415 Merchant Configuration 7418 ➢ Activate/deactivate Multi Merchant Opt 3 ➢ Configure Merchant Name Opt 4 ➢ RKI Configuration Opt 5 ➢ Master Memory Reset Opt 8 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 21 Pure Commerce CSE BIN Range Download 3025701 Pure Commerce CSE Rates Table Download 3025702 Pure Commerce CSE Configuration 3025703 Print Pure Commerce CSE Rates Table 3025705 Pure Commerce CSE Memory Reset 3025706 Enable/Disable Pure Commerce 3025707 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 22: Shortcut Keys

    PAGE 22 OF 147 3.2 Shortcut Keys Shortcut keys have been programmed on the Ingenico terminals for easy and quick access to frequently used menus. To access these menus, press the following keys on the terminal from the idle screen.

  • Page 23: Installing Ingenico Ipp Series Pinpad

    To install an iPP280 PIN pad, perform the steps below: NOTE: Refer to page 19 to see Port Layout as where the PIN pad cable will be connected to on the iCT2XX terminal. When plugging in, please ensure that the terminal is powered off.

  • Page 24: Installing An Ipp310 Pin Pad

    TERMINAL..PIN pad will display a smiley face on the screen once deactivated. Simply uncover the rear compartment of the ICT2XX terminal and unplug the PIN pad USB cable and then replace the cover back on the ICT2XX terminal. 4.3 Installing an iPP310 PIN pad...

  • Page 25: Deactivating An Ipp310 Pin Pad

    TERMINAL..PIN pad will display a smiley face on the screen once deactivated. Simply uncover the rear compartment of the ICT2XX terminal and unplug the PIN pad USB cable and then replace the cover back on the ICT2XX terminal. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL...

  • Page 26: Set Up

    5.1 EFTPOS Configuration The EFTPOS Configuration option enables the terminal to be configured to operate as an EFTPOS terminal and must be done before the terminal can process transactions. Step Terminal Display Comment INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 27: Dial-Up Configuration

    5.1.1 Dial-Up Configuration This parameter sets up the speed of the terminal to dial. By default is selected as 1- QUICK DIAL? YES or press 2-NO to disable quick dial. 1-YES 2-NO INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 28: Tcp-Ip With Dial Backup Configuration

    CLEAR to exit and return to idle screen. 5.1.2 TCP-IP with Dial Backup Configuration This parameter specifies the Primary TCP/IP Port Number of Paymark network. Press IP PRIMARY ENTER. HOST PORT 33876 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 29 This is used where the quality of the dial tone is low. 4 = Pulse/Blind Dial – this communication setting is used for the older PABX systems and is rarely used nowadays. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 30 CLEAR to exit and return to idle screen. 18.0 Terminal prompts to start TCP-IP link. Press ENTER to start the link or CLEAR to START TCP-IP Y/N exit without starting. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 31: Tcp-Ip Configuration

    Option 2 – to allow the terminal to use Paymark IP address. USE DNS Y/N 2-NO 11.0 This parameter specifies the Primary Host IP Address. By default, it is set to IP Primary 117.120.34.110. Press ENTER. HOST IP ADDRESS 117.120.34.110 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 32 CLEAR to exit and return to idle screen. Terminal prompts to start TCP-IP link. Press ENTER to start the link or CLEAR to 14.0 START TCP-IP Y/N exit without starting. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 33: Gprs Configuration

    GPRS Primary 117.120.35.3. Press ENTER. HOST IP ADDRESS 117.120.35.3 10.0 This parameter specifies the GPRS Secondary IP Address. By default, it is set to GPRS Secondary 117.120.33.3. Press ENTER. HOST IP ADDRESS 117.120.33.3 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 34 CLEAR to exit and return to idle screen. 12.0 Terminal prompts to start GPRS link. Press ENTER to start GPRS or CLEAR to exit START GPRS Y/N without starting GPRS link to Paymark. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 35: Gprs With Dialup As Backup Configuration

    This is used where the quality of the dial tone is low. 4 = Pulse/Blind Dial – this communication setting is used for the older PABX systems and is rarely used nowadays. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 36 CLEAR to exit and return to idle screen. Terminal prompts to start GPRS link. Press ENTER to start GPRS or CLEAR to exit 16.0 START GPRS Y/N without starting GPRS link to Paymark. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 37: Tcp-Ip With Gprs Backup Configuration

    GATEWAY IP ADDR XXX.XXX.XXX.XXX Example: 192.10.1.1 This parameter specifies the GPRS Primary Port Number of Paymark network. By GPRS PRIMARY default the host port number is set to 33876. HOST PORT 33876 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 38: Tcp-Ip With Gprs Backup With Dial Up Backup Configuration

    These options are pre-configured and automatically configure the terminal to different SIM providers. 2-Vodafone 3-Black and White Option 8- Allows you to manually configure the APN 4-2 Degrees 5-Spark 6-Kore Wireless 7-Global M2M INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 39 HOST PORT 33876 11.0 This parameter sets up the speed of the terminal to dial. By default is selected as 1- QUICK DIAL? YES or press 2-NO to disable quick dial. 1-YES 2-NO INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 40 Press ENTER HOST DNS gprs.paymark.co.nz 19.0 This parameter specifies the Paymark GPRS Secondary DNS address. By default, it is GPRS Secondary set to gprs2.paymark.co.nz. Press ENTER Host DNS gprs2.paymark.co.nz INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 41: Dial Up With Gprs Backup

    GPRS USER NAME? Press ENTER. GPRS PRIMARY This parameter specifies the GPRS Primary Port Number of Paymark network. HOST PORT By default the host port number is set to 33876. Press ENTER. 33876 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 42 This parameter specifies the Paymark Secondary DNS address. By default, it is set 10.0 GPRS Secondary to gprs2.paymark.co.nz. Press ENTER Host DNS gprs2.paymark.co.nz 11.0 Option 2 – to allow the terminal to use Paymark IP address. USE DNS Y/N 2-NO INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 43: Eftpos Configuration For Multi-Merchant

    ENTER to configure the parameters, CLEAR to cancel and exit to idle prompt. ENTER OR CLEAR 1 MERCHANT 1 Select the corresponding number on the terminal to select the Merchant to proceed 2 MERCHANT 2 with configuration followed by ENTER. 3 MERCHANT 3 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 44 11.0 Press ENTER to proceed with the configuration of the next merchant or CLEAR to CONFIG ANOTHER cancel and exit out from the merchant configuration. MERCHANT Y/N INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 45: Multi-Merchant Configuration

    FUNCTION? Terminal is now in configuration mode. Go to following steps to proceed or press MULTI MERCHANT CANCEL to exit, otherwise the terminal will automatically exit after 30 seconds of SETUP inactivity INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 46: Master Memory Reset

    SETUP inactivity Press 8 to Delete Terminal Configuration DELETE CONFIG? To delete the Terminal Configuration of the entire active merchants, press ENTER ENTER=YES,CLR=NO or CLEAR to return to MULTI MERCHANT SETUP screen. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 47: To Deactivate Multi-Merchant Configuration

    FUNCTION? Terminal is now in configuration mode. Go to following steps to proceed or press MULTI MERCHANT CANCEL to exit, otherwise the terminal will automatically exit after 30 seconds of SETUP inactivity INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 48: Contactless

    By simply holding the contactless card within a few centimetres of the contactless device, at the point of sale, the card is detected and the chip in the card is powered on. This allows a wireless communication link to be INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 49: Contactless Configuration

    Ingenico terminals are fully compatible with the global EMV standards, as well as Visa's PayWave and MasterCard's PayPass. Contactless card processing is fast, secure and convenient, no more fumbling for change or traditional card reading to hold up queues.
  • Page 50 Press the down arrow key to select INTERNAL to have the contactless functionality SERIAL LINK enabled on followed by ENTER Internal  NOTE: ICT220 terminal doesn’t have built in contactless and will require  COM0 pinpad attached to support contactless by selecting USB.  INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 51: Single Merchant Memory Reset Configuration

    MERCHANT CONFIG ENTER OR CLEAR Only applicable with Multi-Merchant setup. 1 Merchant 1 2 Merchant 2 Select the corresponding number on the terminal to select the Merchant followed by 3 Merchant 3 ENTER. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 52: Remote Key Injection (Pkms)

    NOTE: The above function is performed to delete the configuration for the selected merchant only. 5.6 Remote Key Injection (PKMS) The Ingenico ICT2XX terminal supports Remote Key Injection technology to enable automated injection of security keys from Paymark. 5.6.1 Remote Key Injection (PKMS) Configuration This function is used to configure the Remote Key Injection operation and can be performed through Dial-up, TCP-IP (Broadband) and GPRS mode.

  • Page 53: Tcp-Ip (Broadband) Rki Configuration

    Select option 5 for RKI configuration by pressing the corresponding number key. MULTI MERCHANT SETUP Press ENTER to proceed with the RKI configuration or CLEAR to cancel and exit to RKI CONFIG? idle screen ENTER OR CLEAR INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 54: Gprs Rki Configuration

    Select option 5 for RKI configuration by pressing the corresponding number key. MULTI MERCHANT SETUP Press ENTER to proceed with the RKI configuration or CLEAR to cancel and exit to RKI CONFIG? idle screen ENTER OR CLEAR INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 55: Remote Key Injection (Pkms) Initialisation

    Key in 87 and press ENTER FUNCTION? Key in 6987 and press ENTER RKI PASSWORD? Terminal starts to download remote keys into the terminal from the Paymark host. REMOTE INIT IN PROGRESS INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 56: Enable/Disable Terminal Functions

    ON and OFF and to scroll back to the previous function, press the CLEAR key. Step Terminal Display Comment Press FUNC Key in 7415 followed by ENTER FUNCTION? CASH OUT Press F1 to enable or disable the CASH OUT function followed by ENTER. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 57 Press F1 to enable or disable the ALERT DECLINE function followed by ENTER. 14.0 INTERFACED Press F1 to enable or disable the INTERFACED function followed by ENTER. NOTE: Reseller’s are no longer required to contact Skyzer Technologies to obtain SKYLink interface License key. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 58: Configure Receipt Header And Footer

    It can be configured by entering desired footer use the numeric keypads then the FUNC key to access the alpha characters then press ENTER Prompts will be shown for successive footer lines. FOOTER LINE 2 XXXXXXXXXXXXXXXXXX INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 59: Restart Terminal

    To enter an alpha letter, first press the corresponding number key, and then press the FUNC key to scroll through the alpha letters for that key. 5.9 Restart Terminal This function allows the merchant to restart the terminal by following the steps below: INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 60: Reset Gprs Link

    Press ENTER to select to reset GPRS link or CLEAR to exit and return to idle screen. RESET GPRS LINK? ENTER OR CLEAR Resets the GPRS link and then returns to idle screen. GPRS STARTING PLEASE WAIT INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 61: Skylink

    6 SKYLINK 6.1 1 and 2 Way Interface Link Ingenico terminals have been certified to link directly for interfacing as 1 or 2 way on approved POS system by Skyzer Technologies. Please contact Skyzer Technologies to obtain a list of Accredited POS Vendor List for interfacing.

  • Page 62: Skylink Interface Com Port

    6.3 SKYLink Interface Com Port This function allows selecting the com port type to have the interface link operate on. Perform the steps below to select the com port type on the ingenico terminal. Step Terminal Display Description Press FUNC...

  • Page 63: Credit Account Prompt

    Enter the password 8099 followed by ENTER. ENTER PASSWORD? Press ENTER to Enable credit account or CLEAR to exit out without enabling the ENABLE credit account. Terminal will return to idle screen afterwards. CREDIT ACCOUNT? INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 64: Terminal Management System (Tms)

    This parameter specifies the Primary Host Port number. By default is set to 3200. PRIMARY HOST PORT Press ENTER. 3200 10.0 Press ENTER to save the configuration or CLEAR to exit without saving SAVE CONFIG Y/N configuration. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 65: Gprs Configuration

    This parameter specifies the Access Point Name of the Paymark network or any APN? third party SIM card which has been configured for. paymarkfreedom.co. 10.0 Press ENTER to save the configuration or CLEAR to exit without saving SAVE CONFIG Y/N configuration. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 66: Tms Download

    NZXXXXXXXXXX XXXXXX/XXXXXX The terminal starts to download the second application software. TMS ACTION FILE DOWNLOAD NZXXXXXXXXXX XXXXXX/XXXXXX NOTE: When the terminal has finished downloading the application, the terminal will then restart itself. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 67: Reset Tms Download

    9 PURE COMMERCE CURRENCY SELECT EFTPOS (CSE) Pure Commerce CSE enables your payment terminal to recognize foreign cards automatically and presents your clients with the option to pay in their accustomed or foreign currency. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 68: Currencyselect Eftpos Supported Currencies

    SKYZER TECHNOLOGIES PAGE 68 OF 147 Ingenico terminals now provide the option for currency selection when paying at the point of sale. The terminal will use the same merchant number for the transaction, whether performed in the cardholders’ currency or in local currency (i.e. NZD). All transactions will be settled together by the terminal for that merchant, but the Card Acquirer will take care of splitting these transactions as required.

  • Page 69: Enable/Disable Pure Commerce Cse

    Perform the steps below to disable Pure Commerce CSE application. Step Terminal Display Comment Press FUNC Enter 3025707 and press ENTER. FUNCTION? DISABLE DCC will be displayed. Press ENTER DISABLE DCC DCC application has now been deactivated. DEACTIVATED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 70: Pure Commerce Cse Configuration

    By default it is set to bnz.pure-commerce.com commerce.com 10.0 A default username has been preset for Skyzer terminals USER NAME skzyerprod01 By default it is set to skzyerprod01 11.0 The default password is preset to x79F0vQh PASSWORD ********** INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 71: Pure Commerce Cse Connection Test

    Press the ENTER key on the terminal to exit to the idle screen CONNECTIONS AVAIL PRESS ENTER 9.5 Pure Commerce CSE BIN Table Download This function downloads the BIN table from Pure Commerce CSE host. This will be downloaded every 6 days. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 72: Pure Commerce Cse Rates Table Download

    Press the ENTER key on the terminal to exit to the idle screen DOWNLOAD COMPLETE PRESS ENTER 9.7 Print Pure Commerce Rates Table This function prints of the current exchange rates from the terminal for operator’s knowledge. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 73: Pure Commerce Cse Configuration Reset

    Enter 3025706 and press ENTER. FUNCTION? Press ENTER to RESET MERCHANT CONFIG or CLEAR/CANCEL to exit, otherwise RESET the terminal will automatically exit after 30 seconds of inactivity MERCHANT CONFIG ENTER OR CLEAR INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 74: Pure Commerce Cse Purchase Transaction

    If the card has been inserted, proceed with step 8.0 Advise the cardholder to select the currency they wish to process the transaction PURCHASE AUD X.XX with NZD XX.XX RATE X.XXXXXXX SELECT CURRENCY INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 75: Pure Commerce Cse Purchase Transaction Receipt Format

    HAVE BEEN GIVEN A CHOICE OF PAYMENT CURRENCY. I AGREE TO PAY THE ABOVE TOTAL AMOUNT, AND UNDERSTAND THAT THE CHOICE OF CURRENCY IS FINAL THIS SERVICE IS SUPPLIED BY BNZ ACCEPTED *---------------------------* MERCHANT COPY INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 76: Operation Of Terminal

    To clear any pending reversals stored on the terminal, simply initiate a merchant logon. Stored pending reversals must be cleared from the terminal in order that all stored transaction data can be processed through the host. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 77: Expired Stored Pre-Authorisation Transactions

    2 Merchant 2 Select the corresponding number on the terminal to select the Merchant followed by 3 Merchant 3 ENTER. 4 ALL MERCHANTS Press CLEAR or CANCEL to select a different merchant. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 78 Once the transaction is successfully processed to Paymark network, terminal will ACCEPTED display ACCEPTED. 11.0 Terminal advises merchant the total number of outstanding expired stored EXPIRED PRE-AUTH transaction on terminal. Press ENTER to return to idle screen. OUTSTANDING TRANS COUNT XXXX INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 79: Surcharge

    This parameter specifies minimum amount to have to apply the credit card ENTER SURCHARGE surcharge. MINIMUM AMOUNT Press ENTER. 1.00 11.1.2 Disable Credit Card Surcharging Perform the steps below to disable credit card surcharge. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 80: Bypass Surcharge

    4.BYPASS SURCHARGE 11.1.4 Credit Card Surcharge Process This function allows the merchant to bypass the surcharge if they do not wish to surcharge the cardholder. Perform the steps below to bypass surcharge transaction. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 81 The cardholder keys in their PIN number followed by ENTER. CHQ-PIN $XX.XX **** 10.0 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW 11.0 Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. ACCEPTED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 82: Purchase Transaction

    Transaction has been DECLINED with PIN entry and prints the transaction receipt. DECLINED 11.2 Purchase Transaction To perform a purchase transaction, follow the steps below or press F1 key for quick access: Step Terminal Display Description INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 83 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW 11.0 Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. ACCEPTED 12.0 Transaction has been DECLINED with PIN entry and prints the transaction receipt. DECLINED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 84: Contactless Purchase Transaction

    SKYZER TECHNOLOGIES PAGE 84 OF 147 11.3 Contactless Purchase Transaction The contactless solution supports Purchase, Refund and Hospitality Pre-Auth and Completion transactions only. When executing the Purchase transaction, perform the following steps. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 85: Up To The Cvm (Card Verification Method) Limit Of $80

    Terminal and Contactless reader will display ACCEPTED if the transaction was ACCEPTED successful. Terminal and Contactless reader will display DECLINED if the transaction was DECLINED unsuccessful. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 86 Terminal and Contactless reader will display DECLINED if the transaction was DECLINED unsuccessful. 11.0 SIGN RECEIPT will be displayed on both terminal and contactless screen. Tear the receipt off and ask the cardholder to sign receipt. SIGN RECEIPT INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 87 SIG DECLINED will be displayed on both terminal and contactless screen. The merchant presses the CLEAR key to decline the cardholder’s signature after SIG DECLINED signature fails to match with the card. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 88: Cash Out Transaction

    The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to AWAITING PIN key in their PIN on the pinpad. The cardholder to keys in their PIN number followed by ENTER. CHQ-PIN $XX.XX **** INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 89 PROCESSING NOW will be displayed on the terminal and pinpad. PROCESSING NOW 10.0 Transaction has been ACCEPTED with PIN entry and prints the transaction receipt. ACCEPTED 11.0 Transaction has been DECLINED with PIN entry and prints the transaction receipt. DECLINED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 90: Refund Transaction

    Card holder should Present / Insert or Swipe their card PRESENT / INSERT OR SWIPE CARD $XX.XX The terminal prompts AWAITING ACCOUNT on the terminal. Advise the AWAITING ACCOUNT cardholder to select the account type on the pinpad. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 91 SIG DECLINED will be displayed on both terminal and pinpad screen. The merchant presses the CLEAR key to decline the cardholder’s signature after SIG DECLINED signature fails to match with the card. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 92: Card Not Present Transaction

    ‘YES’ to key in the Card Security Code number and proceed with step 6.0 or CLEAR to select ‘NO’ and proceed with step 7.0. If YES is selected, key in the CSC code as advised by the cardholder followed by ENTER CSC CODE ENTER. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 93 19.0 ENTER=YES,CLR=NO 18.0 SIG ACCEPTED will be displayed on both terminal and pinpad screen. SIG ACCEPTED 19.0 SIG DECLINED will be displayed on both terminal and pinpad screen. SIG DECLINED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 94: Card Not Present Refund Transaction

    MOTO (Mail order Telephone Order) 2. UNSECURE ECOM Unsecure ECOM (Electronic Commerce .e.g. Internet) If 1 is pressed, then follow through to step 10.0. If 2 is pressed, then follow through to step 11.0 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 95 18.0 ENTER=YES,CLR=NO 16.0 SIG ACCEPTED will be displayed on both terminal and pinpad screen. SIG ACCEPTED 17.0 SIG DECLINED will be displayed on both terminal and pinpad screen. SIG DECLINED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 96: Emv Chip Card Transaction

    The cardholder presses the corresponding soft key to select their account type. ACCOUNT $XX.XX Example: Press F4 to select CR The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to AWAITING PIN key in their PIN on the pinpad. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 97: Credit Card Tipping Transaction

    SIG DECLINED will be displayed on both the terminal and pinpad screen. SIG DECLINED 11.9 Credit Card Tipping Transaction This function allows the merchant to add a TIP amount to a credit card transaction. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 98: Tipping Authorisation

    As domestic cards are set to require PIN in the future, Credit Card Tipping transactions may receive declined responses confusing merchant and cardholder alike. Where transactions are declined due to issues INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 99: Tip Transactions

    The TIP amount will be displayed as $0.00 if not previously entered. Key in the TIP AMT $0.00 TIP AMOUNT that has been specified by the cardholder then followed by ENTER. NEW TIP AMOUNT? $XX.XX INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 100: Tipping Utilities

    6. TOTAL AMOUNT 11.9.3 Tipping Utilities There are three functions under the Tipping Utility menu, as follows: 11.9.4 Void Tip This function allows the merchant to void a Credit Card Tipping transaction. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 101: Uploading Tip Transactions

    Void TIP Transaction is processing PLEASE WAIT ‘Transaction Void’ receipt is printed. PRINTING 11.9.5 Uploading Tip Transactions This function is used by the merchant to transmit all stored credit card tip transactions. Step Terminal Display Description INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 102: Printing Tips

    Step Terminal Display Description Press ENTER to scroll through the menu options until the TIPPING menu is TIPPING shown on the display. 1.AUTHORISATION Press 3 to select UTIL. 2.TIP ADJUST 3.UTIL INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 103: Instant Tipping Transaction

    This function allows a merchant to accept a tip through a debit or credit card on a purchase transaction. NOTE: The new maximum amount percentage has been changed from 140% to 130% where 30% is the tip amount. Step Terminal Display Description INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 104 ACCOUNT $XX.XX Example: F1 for CHQ or F2 for SAV 12.0 Terminal prompts AWAITING PIN on the terminal. Advise the cardholder to key AWAITING PIN in their PIN on the pinpad. $XX.XX INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 105: Credit Card Hospitality Transaction

    This transaction requests a check that the card is valid. It is not a preauthorisation and does not guarantee any available funds and does not store in the terminal. The card status check may be used on any card type and is performed online. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 106 PROCESSING NOW processing the transaction. 10.0 Transaction has been ACCEPTED for PIN entry and prints the transaction ACCEPTED receipt. 11.0 Transaction has been DECLINED for PIN entry and prints the transaction DECLINED receipt. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 107: Hospitality Authorisation

    The pinpad will now prompt for PIN entry or SIGNATURE. Ask the cardholder to either enter their PIN number on the pinpad or press ENTER for PIN OR ENTER SIGNATURE. **** INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 108: Hospitality Top-Up Authorisation

    There is no limitation to the number of preauthorisation top ups for the life of the transaction. The preauthorisation top up must not be stored independently within the terminal. Accepted preauthorisation top ups must update the authorised amount of the original preauthorisation transaction. Step Terminal Display Description INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 109 PROCESSING NOW will be displayed on the terminal while processing the PROCESSING NOW transaction and will print off receipt where cardholder has to sign to accept the transaction. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 110: Hospitality Completion Transaction

    The approval and other transaction details are stored in the memory of the terminal for later use. Use of a parameter to recall the pre-authorised transaction in the terminal creates a completion message without necessarily requiring their customer to present their card again. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 111: Hospitality Partial Completion Transaction

    PRINTING will be displayed on the terminal while printing off the receipt for the PRINTING cardholder to sign. Advise the cardholder to sign the receipt to accept the transaction with the final amount. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 112: Hospitality Final Completion Transaction

    Press the corresponding number key or ENTER to access HOSPITALITY menu. 3.ADMIN MENU 4.SUPERVISOR MENU Press the corresponding number key or down arrow key to select COMP to HOSPITALITY MENU perform a completion on a pre-authorised transaction. 1.AUTHORISATION 2.COMPLETION 3.UTIL INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 113 12.0 SIG DECLINED will be displayed on both the terminal and pinpad screen. The merchant presses CLEAR to decline the cardholder’s signature after verifying SIG DECLINED signature with the card. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 114: Pure Commerce Cse Hospitality Final/Partial Completion Transaction

    Select the desired search criteria by pressing the corresponding number on the RETRIEVE BY terminal to retrieve stored hospitality transaction. 1. TRANS NUMBER 2. CARD NUMBER Example: 1 for TRAN NUMBER 3. AUTH NUMBER 4. PURCHASE AMOUNT 5. TOTAL AMOUNT INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 115 SIGN RECEIPT will be displayed on both terminal and pinpad screen. Tear the receipt off and ask the cardholder to sign receipt. SIGN RECEIPT INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 116: Cse Hospitality Final/Partial Completion Transaction Receipt Format

    CURRENCY. I AGREE TO PAY THE ABOVE TOTAL AMOUNT, AND UNDERSTAND THAT THE CHOICE OF CURRENCY IS FINAL THIS SERVICE IS SUPPLIED BY BNZ ACCEPT WITH SIG PREPAID CURRENCY CAR *---------------------------* MERCHANT COPY INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 117: Hospitality Utilities

    Press the corresponding number key or ENTER to access HOSPITALITY menu. 3.ADMIN MENU 4.SUPERVISOR MENU Press 3 to select UTIL. HOSPITALITY MENU 1.AUTHORISATION 2.COMPLETION 3.UTIL Press 1 to select VOID SELECT FUNCTION 1. VOID 2. EXTRA CHARGES 3. CARD CHECK INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 118 PROCESSING NOW transaction and will print off receipt where cardholder has to sign to accept the transaction. 10.0 ACCEPTED will be displayed to indicate the pre authorisation transaction was cancelled successfully. ACCEPTED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 119: Hospitality Delayed (Extra Charges) Completion

    Press ENTER to enable the extra charges or CLEAR to cancel and exit to idle EXTRA CHARGES? prompt. Disable Delayed (Extra Charges) Step Terminal Display Comment Press FUNC Enter 100 and press ENTER. FUNCTION? INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 120: Hospitality Delayed (Extra Charges) Completion

    1. TRAN NUMBER 2. CARD NUMBER Example: 1 for TRAN NUMBER 3. AUTH NUMBER Enter the transaction number which can be obtained from the receipt. ENTER TRAN NUM Example: 000001 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 121 PROCESSING NOW transaction and will print off receipt where cardholder has to sign to accept the transaction. 10.0 ACCEPTED will be displayed to indicate the pre authorisation transaction was cancelled successfully. ACCEPTED INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 122: Cheque Verification Authorisation

    CHQ SERIAL # ? XXXXXX Key in the cheque branch number and press ENTER CHQ BRANCH # ? XXXXXX Key in the cheque account number and press ENTER CHQ ACCOUNT # ? XXXXXX INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 123: Merchant Administration Functions

    1.TOTAL 2.INQUIRY 3.CUTOVER Only applicable with Multi-Merchant setup. 1 Merchant 1 2 Merchant 2 Select the corresponding number on the terminal to select the Merchant followed by 3 Merchant 3 ENTER. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 124: Terminal Totals With Instant Tip

    1-2. Totals should all appear as $0.00 on the printout.) - If NO is selected, terminal will return to idle without resetting the totals. (To check this, repeat steps 1-2. Totals should remain the same.) INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 125: Terminal Totals With Credit Card Surcharging

    1-2. Totals should all appear as $0.00 on the printout.) - If NO is selected, terminal will return to idle without resetting the totals. (To check this, repeat steps 1-2. Totals should remain the same.) INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 126: Settlement Inquiry

    PROCESSING NOW will be displayed on the terminal while processing to retrieve the transaction. PROCESSING NOW NOTE: Terminal will prompt for any stored Tip Transactions and/or Electronic Offline Voucher to be transmitted. Press ENTER to transmit or CLEAR to proceed with settlement cutover. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 127: Settlement Cutover

    Voucher to be transmitted. Press ENTER to transmit or press CLEAR to proceed with settlement cutover. PROCESSING NOW will be displayed on the terminal while processing the PROCESSING NOW transaction. Settlement cutover record is printed. TRANS. COMPLETE INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 128 NOTE: Any expired stored Hospitality, EOV offline and/or Contactless transactions, will be prompted to upload when Settlement Cutover is performed. To upload these stored transactions at that time, press ENTER or CLEAR to cancel upload and proceed with Settlement Cutover. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 129: Duplicate Receipt

    Only applicable with Multi-Merchant setup. 1 Merchant 1 2 Merchant 2 Select the corresponding number on the terminal to select the Merchant followed by ENTER. 3 Merchant 3 Prints the last cardholder transaction. PRINTING INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 130: Electronic Offline Vouchers (Eov)

    • A pre-set limit is in place for both the number of transactions accepted per card and the purchase amount. • ‘EFTPOS OFFLINE’ is displayed on the screen of the ICT2XX if an IPP280 or IPP310 pinpad is attached. • If the terminal is a multi-merchant unit, ‘EFTPOS OFFLINE’ will be displayed on...

  • Page 131: Notification Of Eov Mode

    If the terminal fails the merchant logon, then the terminal will still operate in the EOV mode. 11.14.3 Upload Electronic Offline Transactions Once the terminal has re-established connectivity to Paymark network, it will automatically start to upload the stored electronic offline transaction in INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 132 “TEMPORARILY HALT TRANSMISSION Y/N”. The merchant can then press ENTER to halt the upload transmission and perform a transaction or CLEAR to proceed with uploading offline transactions. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 133: Diagnostics

    Displays if the terminal is successful to read the chip card contact. CARD OK Displays if the terminal is unable to read the chip card contact. CARD IS MUTE Remove card from the chip card reader slot. REMOVE CARD INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 134 NOTE: When the numeric keys are pressed on the PINpad, the characters will not be returned to the display however, a beep will be emitted upon each numerical key depression which would indicate keys are responding. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 135 Terminal screen will display PASSED if the IP ping test is successful. Press PING TEST ENTER. PASSED PRESS ENTER 13.2 Terminal screen will display FAILED if the IP ping test is unsuccessful. Press PING TEST ENTER. FAILED PRESS ENTER INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 136: Extra Terminal Transactions

    Terminal will display KVC and prompt to PRINT CONFIG Y/N. PRINTING Press ENTER to print off the terminal configuration report or CLEAR to exit and return to idle screen. PRESS 3: Print EMV or CTL Public Keys INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 137 EMV transactions it will display “NO EMV TRANSACTIONS”. PRESS 7: Print Card Prefix Table PRINTING displays while printing Card Prefix Table. PRINTING Terminal returns to admin menu. PRESS 8: To change Date and Time of the terminal INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...
  • Page 138 To change the Time, enter the hour and minutes on the keyboard and press TIME – HHMMSS ENTER 12:49 NOTE: When the Merchant logon is accepted, the current date and time are automatically updated on the terminal. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 139: Training Mode

    08 is for SIGN ACCEPTED. Any other amount in the “cent” area will result the transaction to decline. Ensure that any pending transactions that are stored on the terminal have been settled before exiting the training mode. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 140: Additional Features Of The Terminal

    12.3.2 One or Two Piece Unit The Ingenico iCT2XX can function as either an IPP terminal or as an EPP terminal with the iPP280 PIN pad attached. This dual functionality allows a merchant to simply disable a failed pinpad and continue processing transactions until the pinpad can be replaced.

  • Page 141: Safety And Maintenance

    13.3 Wet Cover To help minimise risk of dust or water ingress to the terminal, the use of a wet cover guard is recommended. Contact your Skyzer Reseller Channel Manager INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 142: External Power Supply

    SKYZER TECHNOLOGIES PAGE 142 OF 147 13.4 External Power Supply • Only an Ingenico approved power supply (CE Marked) specified for use with this terminal must be used. • Operate only from a power source as specified on the Power Supply Unit.

  • Page 143: Closing The Cable Cover

    Then simply using your thumb push the cover back to access the paper roll. ATTENTION: Do not force the cover against the cables. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 144: Replacing Paper Roll

    Press down firmly on the middle of the back cover and slide it as indicated by the arrow as shown on the figure. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 145: Replacing Sim Card Compartment Cover

    Take care to ensure that the SIM card is inserted in the correct manner. The insertion position is engraved on the terminal. o To remove the SIM card from the GPRS slot, push on it with your finger nail to slide it out. INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 146: Operating Environment

    SKYZER TECHNOLOGIES PAGE 146 OF 147 13.14 Operating Environment The operating temperature range for this device is between 5 C and 45 INGENICO ICT2XX PTS2018 PAYMARK OPERATING MANUAL Version 1.00...

  • Page 147: Skyzer Technologies Contact Details

    Contact Details T +64 9 259 0322 WWW.SKYZER.CO.NZ sales@skyzer.co.nz / service@skyzer.co.nz PO Box 132-177 Sylvia Park, 1644, Auckland 61E Hugo Johnston Drive, Penrose Auckland 2018...

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