Auto Answer - BT Revelation Owner's Handbook Manual

Auto
answer
Voice Message
This feature is available on all Voice Module
Systems
Pre-recorded day service gre
If you have a Voice Module installed, the
following pre-programmed greeting is played
to external callers while the system is in day
service: 'Thank you for calling. There is no­
one available to handle your call at the moment.
If you wish to leave a message please do so after
the tone'.
If you wish, you can use this feature to allow
incoming callers to leave messages on your
system at times when the phones are
unattended.
To use Auto Answer
•Dial the code (35*) or (35)1 from extension
20 only.
• The Systemphone shows either
if you have recorded your own greeting, or
ON
if you are using the pre­
DEFAULT MSG ON
programmed greeting. All calls will then be
answered by the system.
To cancel Auto Answer
•Dial the code (35*) or (35)1 again from
extension 20.
NOTE: on earlier versions of software, when
a Voice Module is installed, the prompt to
'Record message' is displayed until a
0/G
greeting is recorded. When the Auto Answer
is activated or cancelled, the message
message off is displayed for a short period.
Personalised greeting
Your personalised greeting, if recorded, is
heard by callers only when the Auto Answer
facility has been switched on by dialling 35*
or (35)1 at extension 20.
The greeting may be of up to 20 seconds
duration and may prompt a caller to dial an
extension number or to leave a message, for
example.
1This feature code is used in earlier software
releases of BT Revelation.
• From the programming position, dial 70
35* 3S1
or
• Dial the admin code (*5). The Systemphone
ing
et
• At the end of your greeting, press # to save it.
• From the programming position, dial 70
CUSTOMER MSG
•Dial the admin code (*6). The Systemphone
'0/G
•Dial the code (35*) or (35) from extension
To record a personalised greeting
followed by the system PIN. The
Systemphone shows
Di al admi
shows *5
Speak to record.
Caution
When you dial *5, you see the prompt
and you hear "Recording an
I
! ! WARN NG! !
outgoing message will delete your stored
incoming messages. If you wish to proceed
please dial *5". You then see *5
If the system is powered down the greeting must
be re-recorded. A prompt will be shown on the
display when the system is powered up again.
To play back your personalised greeting
followed by the system PIN. The
Systemphone shows
Di a
shows *6 and your greeting is
O/G Message
played.
'Store full' greeting
If a call is received and it is not possible to
store any further messages, the following
standard greeting will be given to the caller:
'Thank you for calling. There is no
available to deal with your call at the moment. If
you wish to contact a particular extension please
dial the number'.
To switch to your greeting while in day
service
You may switch over to your recorded
greeting while the system is in day serviCe.
This does not switch the system over to night
service.
20 only.
Using the Vou:e Module
code.
n
to proceed.
1
admi code.
n
one
33