BT Revelation Owner's Handbook Manual
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BT Revelation Owner's Handbook Manual

Includes isdn2 option
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BT Revelation
Owners handbook
Includes ISDN2 Option

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  • Page 1 BT Revelation Owners handbook Includes ISDN2 Option...

  • Page 3: Table Of Contents

    In this guide Jtelcome to BT Revelation Systemphone basics - Prompts and prompt keys - Ringer volume, speaker volume, mute, hold and handsfree keys - Programmable keys - Systemphone feature code list - Using the features - Handsfree/handsfree answerback - Making and answering calls...
  • Page 4 - Call waiting tone - Baby monitor - On hold options - Manager/Secretary working Using a fax machine with your BT Revelation BT's Network Services - Send MF digits (tones) - Forward recall - Soft key option Using Caller Display...
  • Page 5 - Busy lamp field - Changing the access code (PIN) - Administration programming codes ISDN Access Unit - Using your BT Revelation with ISDN BT Revelation ISDN features - Dialling external numbers (ENBLOC) - Calling Line Identity (CLID) - Calling Line Identity Presentation (CUP)

  • Page 6: Jtelcome To Bt Revelation

    BT Revelation An introduction to your new BT Revelation System and its documentation The first thing you should know is that your BT This handbook is divided into sections which Revelation system is easy to use. are intended to help you find your way around...

  • Page 7: In This Guide

    �lcome to Revelation Using this guide • If you are unsure what to do next, press the prompt key again. The display shows Enter Throughout this guide you will find a time hh mm prompting you to enter the time description of each feature and how to use it.

  • Page 8: Systemphone Basics

    Prompt keys (S" �� �· Scroll down Return to Scroll up through Use these keys to acc e ss helpful prompts through the normal display the prompts while using your Systemphone. The prompts � � prompts show the relevant features the codes them.

  • Page 9: Prompts And Prompt Keys

    Your Systemphone is a highly featured display Programmable keys phone for use with BT Revelation. Not only Above the keypad on your phone you will see does it have a wide range of features, but it is 16 programmable keys and lights. These keys also easy to use.

  • Page 10: Systemphone Feature Code List

    Speed dial -programming a number onto xxxx a key System administration programming (ma y be used onl y as a Transfer programmed ke y ) Voice call (Page one Systemphone) These feature codes are used in earlier software releases of BT Revelation...

  • Page 11: Handsfree/Handsfree Answerback

    It is not possible to transfer an internal call to a groups. These groups need to be programmed busy or unanswered Phone. for you by BT. • Dial the number you require. To transfer a call using the Transfer key •Dial the extension number (entering the first...

  • Page 12: Systemphone Display

    The systemphone display makes BT Revelation even easier to use Basic uses of the display Setting the time and date Time and date On system reset the time shown will be 00: 00 When your Systemphone is not in use, its and the date shown will be 01-01-95.

  • Page 13: Call Back Messages

    Systemphone display To enter the name Mvisory mess a ges Message 45 • Press 2 once for A, twice for B, three times This feature enables you to leave an advisory for C; press 3 once for D, twice for E, three message that will be displayed to any times for and so on.

  • Page 14: Changing Advisory Messages

    Systemphone display Changing advisory mess a ges To make an internal or external call • Dial your calls in the normal way You can change the standard messages (listed on the previous page). To clear down (end) a call • Press the Handsfree key To change a default message •...

  • Page 15: Telephone Basics

    Telephone basics This section tells you how to use an ordinary telephone with the BT Revelation Using the features Telephone feature code list You may access the wide range of BT In the following table, R means the Recall key.

  • Page 16: Making And Answering Calls

    Ielephone basics Making and answering calls Holding and transferring calls To make an external call To place a call on hold •Lift the handset, or use Handsfree if it is Press the Recall (R) key (or dial for an LD available on your telephone.

  • Page 17: Call Features

    • On a Systemphone, dial the code (57) to park or retrieve a call. • On an ordinary telephone, the code is R57 to park a call, and 57 to retrieve it. This feature code is used in earlier software releases of BT Revelation...

  • Page 18: Main Programming Position

    Recording a personalised voice greeting (if a • Voice Module is fitted). You may ask BT to program a different Setting the personalised voice greeting while • extension for administration programming, in day service (if a Voice Module is fitted).

  • Page 19: Other Features

    0 the r fea tur es Read these pages to find out more about what are to be diverted. Divert on no answer Reset phone Divert no Ans 46 Reset Phone 79 You can divert your calls to ring at another You can reset your phone to cancel all the extension if there is no answer at your following features if they have been set: Do...

  • Page 20: Speed Dial Numbers

    L 1 key. • Press the key to be programmed. • Dial followed by the external number you want to store. These feature codes are used in earlier software • Press HANDS FREE. releases of BT Revelation...

  • Page 21: Day Service/Night Service

    O to clear the bell. • Press # to enter another line. • Press # then HANDS FREE to finish programming. These feature codes are used in earlier software releases of BT Revelation...

  • Page 22: Do Not Disturb

    Other featuers Automatic Night Seroice Alarm call Alarm call 75 This feature allows you to set the times at This feature enables you to set your phone to which the system automatically enters night ring at a given time. service and reverts to day service. (75) •...

  • Page 23: Paging

    In default all Systemphones may be paged PA system when an extension dials and makes an If there is a PA connected to your BT Revelation, announcement. You can page-protect a any extension can make an a,nnouncement over Systemphone to prevent it from being paged.

  • Page 24: Call Waiting Tone

    Other features Call waiting tone Baby monitor Baby monitor 39 Call waiting tone programming You can call a phone which has set this feature and listen through the handset. You may program an extension to receive call waiting tone. The default is that no •...

  • Page 25: Manager/Secretary Working

    features Other Manager/ Secretary working Manager Phone Dedicated Line Manager/Secretary working is a set of You may program a dedicated line for the programming options used to maximise the Manager so that no other extension may efficiency with which two people may work make or receive calls on that line.
  • Page 26 features Other Secretary Extension Status You may allow the Manager, by simply pressing a key, to call the Secretary and also to see the status of the Secretary phone. Program the Secretary's extension number • onto a key on the Manager's phone by dialling #, the key to be programmed, the Secretary's extension number and HANDS FREE.

  • Page 27: Using A Fax Machine With Your Bt Revelation

    For more efficient use of your exchange lines you may connect a fax machine to your BT Revelation System. If you wish to use a fax with your BT Revelation, please discuss your requirements with your BT Sales Office. A voice message is provided to callers on lines programmed for Fax Detect (on 2+6, 3+9 and 4+ 12 systems).

  • Page 28: Bts Network Services

    Recall 50 from your telephone to choose the options available. This feature is required if you are using BT Network Services, or if your BT Revelation is To use these BT Network Services with an connected to another telephone system ordinary tone telephone, you just dial the (PABX).

  • Page 29: Using Caller Display Service (Cds)

    Caller Display Service (CDS) is a BT Network service which may be used with a • Information about the last 50 calls to the BT Revelation CDS or CDS Upgrade system. system is stored automatically in the system. (This feature may not be available on all The information which is stored is the calling systems).
  • Page 30 - A maximum of 14 digits is displayed. last location. To examine the remaining digits • Your BT engineer may program the system press To delete the number enter so that unanswered calls only are stored.

  • Page 31: Call Restrictions

    Classes of service In addition to Classes 1 to 4, a Class 5 is available: provided which may be combined with Classes 1, 2 and 3. Your BT engineer Type of restriction Class program Class 5 to include additional...
  • Page 32 restrictions Call Extensions Class of service - day service System-wide Class restriction - enable/ disable With this feature you assign the extensions to a Class which operates when the system is in This feature ensures that all extensions are day service. prevented from dialling any number which is programmed into the Class 5 restriction table.

  • Page 33: Courtesy Service

    Your BT Engineer may change the programming of the following Courtesy Service timers for you: the time during...

  • Page 34: Using The Voice Module

    The time a call rings before the Voice Module Lines must be programmed for the DISA is activated is programmable from 0 to 30 feature by your BT engineer. seconds. The default is set at five seconds. To There is a feature called Direct Inward...

  • Page 35: Auto Answer

    20 only. The greeting may be of up to 20 seconds duration and may prompt a caller to dial an extension number or to leave a message, for example. 1This feature code is used in earlier software releases of BT Revelation.

  • Page 36: Retrieving Recorded Messages

    Using the Voice Module Retrieving recorded messages Voice Mail The Voice Module can store up to ten minutes of incoming recorded messages. If any messages have been left, the display on extension will show Voice Message. If messages are being retrieved an incoming call may not receive a greeting and will continue to ring until answered manually.

  • Page 37: Using The Call Logging

    - 3 to print only outgoing calls If a Call Logging Interface Module is installed a printer may then be connected to your BT - 4 to print only outgoing calls, with the last two digits masked Revelation system.

  • Page 38: Using A Doorphone

    (max rating of the switch is 24volts DC, 2amps) Your BT engineer can provide the connection for a doorstrike but you must purchase the - -This is the point that the doorstrike yourself, and arrange for a...

  • Page 39: Administration Programming

    Administration programming Basic programming procedure Changi,ng access code (PIN) Programming is initially done from extension On reset, code 111 will be set. To change the code: using a Systemphone. • From the programming position, dial Programming is carried out as follows: followed by your existing PIN.

  • Page 40: Administration Programming Codes

    Administration programming Administration programming codes Admin code Default setting Feature 1 Phone 6At Lunch Advisory messages - change pre-programmed text 7 At Home 2 Return at 3 Return by 8Call 4 Call Back at 9 Holiday 5 At a Meeting Access {PIN) code Call logging information - enable/disable Disabled...

  • Page 41: Isdn Access Unit

    BT Revelation ISDN Access Unit The connection of the BT Revelation ISDN Using your BT Revelation with Access Unit to a BT Revelation System with ISDN a minimum configuration of 2+6 provides ISDN2 voice services to all devices The ISDN Access Unit is designed so that it connected to your BT Revelation system.

  • Page 42: Bt Revelation Isdn Features

    BT Revelation ISDN Feritures Dialling External Numbers There are two different types of CUD service: (ENBLOC) Calling Line Identity The ISDN Access Unit provides you with a Presentation (CLIP) new (optional) method of dialling an external number. It is called ENBLOC dialling and...

  • Page 43: Connected Line Presentation (Colp)

    Revelation ISDN Featur e s Setting CUR all calls Connected Line Restriction (COLR) You may programme individual extensions to prevent the number being displayed to the Connected Line Restriction (COLR) is an person being called for all external calls made ISDN network service which inay be from that extension on an ISDN2 line.

  • Page 44: Help

    Cannot obtain an outside line on an ordinary telephone Tones Move a Systemphone to the extension. If it The BT Revelation Systemphone uses a • shows EXTN LOCK the extension has been variety of tones to identify the status of the locked.
  • Page 45 Check that all ISDN devices work correctly. If they do not, report the problem to your network provider. Line busy (in use by ISDN device); no LED indication Incoming VOICE calls answereed by an ISDN device will not light the line key (LED) on the Systemphone.

  • Page 46: Glossary

    Presentation)1 message you wish. printer or PC to be connected This ISDN Network Service directly to BT Revelation. Enquiry call allows the callers number or Auto answer name, if programmed, to be This enables you to place an...

  • Page 47: Isdn

    MOH (Music on Hold) messages. The system plays music to callers who have been put on hold. 1The BT Revelation ISDN Access Unit must be comnnected to your BT Revelation system to avail of this ISDN Network Service...

  • Page 48: Index

    Extension names 10 Call restrictions 29, 30 - programming record sheet 53 Extension access to lines 29 -access to outgoing lines 29 -using your BT Revelation External call -classes of service 29 with ISDN39 - on a Systemphone 9 -customising 29...
  • Page 49 Index Recall key 13, 14 Telephones 13, 14 Wake-up call PA system Alarm Recorded messages 34 - answering a call 14 - See call -answer page 21 -page 21 Redial 15 -enquiry call 9 Paging21 Reset phone 17 -holding a call 14 Restrictions 29, 30 -making a call 14 -answer21...
  • Page 50 BT Revelation Programming Your Company Name........Contact........Telephone Number ..........Date Installed ......(Please ensure you fill in this section for every sheet) Exchange Line Facilities Incoming and Outgoing Line Access 20 21 22 23 24 25 26 27 28 29 30 31...

  • Page 51: Exchange Line Facilities

    BT Revelation Programming Your Company Name........Contact ........Telephone Number..........Date Installed ......(Please ensure you fill in this section for every sheet) Call Barring Class of Restrictions Call Barring Day 30 31 24 25 27 28 None International lnternational+National Emergency ·Restricted Numbers...
  • Page 52 Off i ces in Europe, North America , Japan and Asia Pacific. The u.0k'\:ommuni..:a11onJi scrviL"tllii Jt . -sc.: rilx·J in th1� puhlk:uinn art. • iro u h1ci.:t ru .tv:ulnh1liry anJ n1.1y he modified from rime ro rtml'. �rvicao l' � uipmcnt .ire prov1J'-.J �uhject tn Brirt>h ,.d�·nmmunu: .

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