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BT Micro Owner's Manual

Bt micro telephone system owner's manual
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BT Micro Owner's Manual

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Summary of Contents for BT Micro

  • Page 1 BT Micro Owner’s Manual...

  • Page 2: Table Of Contents

    Connecting your BT Micro............11 Locating the unit for satisfactory wireless coverage ....11 Connecting the line and making telephone calls ......11 Connecting PC(s) and configuring the BT Micro for Web Browsing ..............12 Connecting Computers wirelessly ..........14 Cabling Featurephones ..............
  • Page 3 BT Micro Owner’s Manual Featureline operation ..............56 Using a Standard or DECT Cordless Telephone ....... 59 Additional Call Features..............64 Extension Set-Up options ............. 69 Incoming Call Handling..............71 Using Voicemail................72 Programming Additional System Options ........77 Router Configuration using the web interface......78 ADSL Modem ................
  • Page 4 Configuring Your BT Micro via the Featurephone ....166 To enter system programming ........... 166 System Setup Options ..............166 Incoming Call Handling on your BT Micro System ....172 Adding and removing DECT (Cordless) extensions....177 Using Voicemail................180 Programming Additional System Options .........

  • Page 5: Introduction

    & cordless handsets and access the latest in ‘Voice over IP’ services. This User Guide will show you how to connect BT Micro gateway, and how to customise the configuration to get the most out of your new product.
  • Page 6 BT Micro Owner’s Manual register. This product should not be placed in a built-in installation unless proper ventilation is provided.  This product should be operated only from the type of power source indicated in the manual. If you are not sure of the type of power source to your building, consult your dealer or local Power Company.

  • Page 7: Features

    User-friendly configuration program accessed via a web browser Basic Requirements In order to use all the features of the BT Micro system, you must have the following: DSL service up and running on your telephone line (or an equivalent Broadband Internet access).

  • Page 8: Product Support

    BT Micro Owner’s Manual The term LAN refers to a group of Ethernet-connected computers at one site. The term WLAN refers to a group of Wireless-connected computers at one site. Typographical conventions Italic text is used for items you select from menus and drop- down lists and the names of displayed web pages.

  • Page 9: Getting To Know Your Bt Micro

    BT Micro Owner’s Manual Getting to know your BT Micro Parts Check In addition to this document on CD, your package should arrive containing the following: 1BT Micro Unit 1 AC Adapter DECT handset & charger 1 Documentation Pack 1 Main distributor frame cover...

  • Page 10: Front Panel

    BT Micro Owner’s Manual Front Panel The front panel contains a ‘Page’ button and lights called Light Emitting Diodes (LED’s) that indicate the status of the BT Micro. Pressing the ‘Page’ button rings all the cordless handsets registered to the BT Micro.

  • Page 11: Connecting Your Bt Micro

    Thick stone walls will severely affect the range. symbol on your handset indicates when you are in range. If you move too far away from the BT Micro during a call, your phone will sound an alert tone and will flash.

  • Page 12: Connecting Pc(S) And Configuring The Bt Micro For Web Browsing

     Select ‘REG’ on the DECT phone.  Press OK for ‘REGISTER’  Enter 1234 as the PIN.  The phone will register to the BT Micro as Handset 1 (extension number 31).  You can register more than one handset in the 30 seconds that the system is in registration mode.
  • Page 13 BT Micro Owner’s Manual 2. Open a Web Browser such as Internet Explorer or similar on the PC. 3. Go to the Management Application of your BT Micro by entering the following address into the web browser, http://192.168.1.1 The following Log In screen is displayed...

  • Page 14: Connecting Computers Wirelessly

    Once the DSL LED has gone solid green with an occasional flicker and the Internet LED is solid or flashing green your BT Micro is ready to browse the Internet. If the Internet LED is Red check the Username and Password.
  • Page 15 Select Next. The BT Micro will automatically select a channel. The following page is displayed: At this stage select Off. The following page is displayed Click Next>, allowing all PCs to connect to the BT Micro. The following page is displayed:...

  • Page 16: Cabling Featurephones

    Go to all the locations where you wish the PC to operate and check that you can successfully browse. If you have problems in some areas relocate the BT Micro to increase the coverage in these areas. Once you are happy with the location please go to page 31 and configure the security elements on the Wireless LAN.

  • Page 17: Cabling Standard Telephones

    Standard telephones can be connected directly to the system using the telephone cord. If you wish to locate the phone further away from the BT Micro you can do so by running telephone cable and using telephone sockets. It is recommended that BT Master sockets are used and that the same cabling for featurephones above is used.

  • Page 18: Wall Mounting The Bt Micro

    BT Micro Owner’s Manual Wall Mounting the BT Micro The BT Micro can be wall mounted. You can print this page and use it as a template for locating the wall mounting screws supplied 1 to 1 Template (A4 size paper )

  • Page 19: V8 Featurephone Connections (Underside Of Phone)

    BT Micro Owner’s Manual V8 Featurephone connections (underside of phone) Handset connector Line cord connector Data Port Headset Port...

  • Page 20: Attaching The Featurephone Desk Plinth

    BT Micro Owner’s Manual Attaching the Featurephone desk plinth The desk plinth allows you to mount the featurephone at two angles. Wall mount Plinth position Plinth position 35 Plinth position 20  Wall-mounting a Featurephone The phone plinth is inverted on the base to wall mount the phone.

  • Page 21: Door Intercom

    Power Fail Telephone Connect a standard analogue telephone to the Power Fail connector. When the BT Micro is switched off the analogue line (Line 1) is switched through to this phone and you can make and receive calls on it until the power is restored.

  • Page 22: Basic Programming Using The Management Application

    Password: admin You can change the password at any time or you can configure your BT Micro so that you do not need to enter a password. See Password on page 87 Note 1. Click OK. The Welcome page is displayed:...

  • Page 23: Basic Pabx Settings

    BT Micro Owner’s Manual If you receive an error message or the Welcome page is not displayed check the PC settings as shown in Appendix E on page Note 198. This is the first page displayed each time you log in to the Web It provides links to the programming pages that are most commonly used.
  • Page 24 BT Micro Owner’s Manual not presented to the switch. If a diversion on busy is required when a Line is busy it must be activated in the Network by BT. These diversions apply only to calls received by the switch. If the...
  • Page 25 BT Micro Owner’s Manual To set the extension name, left mouse click on the field and enter the name associated with the extension. A maximum of 10 characters per name can be entered. Voicemail Use this setting to turn ON/OFF individual voicemail boxes for each extension.
  • Page 26 BT Micro Owner’s Manual Extension Class of Service The Class of Service feature allows the user to define barring settings for each extension connected to the system restricting that extension from making certain types of calls from the system. The following restrictions can be defined on a per extension...
  • Page 27 BT Micro Owner’s Manual Setting Class of Service Codes The definition of what constitutes Restricted, Allowed, National & International calls is determined by the leading digits of the dialled number. For example, numbers beginning with ‘00xx’ normally are International calls. Numbers beginning with just a single zero ‘0xx’...
  • Page 28 In this case the call is not presented to the switch. If a diversion on busy is required when a Line is busy it must be activated in the Network by BT. These diversions apply only to calls received by the switch. If the...

  • Page 29: Username / Password

    Username / Password The default settings for Internet Access are set so that the only settings that must be entered to access the Internet on the BT service are the Username and Password as supplied with your broadband service. In some cases the User Name only is supplied.
  • Page 30 BT Micro Owner’s Manual Password You can restrict access to your BT Micro’s programming pages using password protection. With password protection enabled, users must enter a username and password before gaining access to the programming web pages. By default, password protection is enabled on your BT Micro,...

  • Page 31: Wireless Setup / Security

    Step 3, select Disable and then click Next>. The following page is displayed. Wireless Setup / Security To set up wireless operation on Micro select Wireless Setup/Security on the Welcome Page. In the General Settings section Select Enable or disable the wireless network here.
  • Page 32 BT Micro Owner’s Manual Your BT Micro and all of the wireless PCs in your wireless LAN share the same wireless network name. This name (commonly known as the Service Set Identifier (SSID) distinguishes your Wireless network from any other(s) that may be in use nearby.
  • Page 33 Each PC on your wireless network must be manually configured with the same key as your BT Micro in order to allow wireless encrypted data transmissions.
  • Page 34 By default, any wireless PC that is configured with your network’s SSID and channel number can connect to your BT Micro. You may want to increase the security of your wireless network by creating one of the following lists of wireless PCs: A wireless PC blacklist;...
  • Page 35 To configure which wireless PCs can access your BT Micro, choose one of the following options: If you want any wireless PCs to have access to your BT Micro, click on the Allow any wireless PCs to connect radio button.
  • Page 36 BT Micro Owner’s Manual At the displayed page, select the MAC address that you want to remove from the drop-down list. 5. Click Next>. Configuring the wireless PC whitelist Once you have selected Only allow the wireless PCs I specify to connect radio button and then clicked Next>, the following...

  • Page 37: Date & Time Settings

    If you are happy with these settings, click on the Confirm Changes button. Configuration changes are applied to the BT Micro and the Wireless Network page is displayed. Date & Time Settings Use this screen to program Time and Date settings for your system.

  • Page 38: Using Your Bt Micro Phone System

    The BT Micro is an Integrated Communications System supporting all your voice & data needs. The BT Micro can accommodate 1 external PSTN line and 2 IP lines. The PSTN line can be a standard line or a Featureline. The BT Micro system can accommodate 4 wired featurephones, standard phones and 4 cordless DECT sets.
  • Page 39 BT Micro Owner’s Manual Getting Started This section of your Owner’s Manual is your guide to using the BT Micro system and its features, with either a featurephone or a standard telephone. It also explains how to programme system settings using your featurephone.

  • Page 40: System Featurephone

    System Featurephone Introduction to your system Featurephone The system featurephones are highly featured display telephones for use with your BT Micro system. It features a 4-line display that contains prompts and menus with selectable options. This unique menu-driven interface makes the system simple to use, and no codes are needed to programme and activate features.
  • Page 41 BT Micro Owner’s Manual When you dial an external number, the display shows the digits as they are dialled. The call duration is also displayed. When you make an internal call, the extension number you dial is displayed. If the extension has been programmed with a name, the name is displayed.
  • Page 42 BT Micro Owner’s Manual Using the Clear Key “C” If you press the Clear key “C” for 2 seconds when on a call it will clear the call down. When you are scrolling through menus pressing the C key steps back to the previous level menu.
  • Page 43 BT Micro Owner’s Manual To adjust the handset receiver volume, press the Volume Key when in Handset Mode. To adjust the ringing volume, press the Volume Key when the featurephone is ringing. The Volume level increases/decreases by one step for every press of the Volume Key.
  • Page 44 BT Micro Owner’s Manual To program a feature onto a Programmable Key on your extension You may re-programme any or all of the Programmable Keys located on the featurephones. There are eight keys on the V8. You can programme these keys to select lines, extensions, features or speed dial numbers.
  • Page 45 BT Micro Owner’s Manual To enter system programming If your extension is the Programming Extension you have access to the system programming options. If you select this option you will be prompted to enter the System Programming Password. If this option is selected from any other extension the display will show ‘Programming Refused’.

  • Page 46: Using The Dect Telephone

    BT Micro Owner’s Manual Using the DECT Telephone The DECT telephone is designed for use with the BT Micro. The keys are as shown. For a detailed description of the functionality see Appendix on page155. Soft keys Rock Key On/Off and End Key Talk Key Star &...
  • Page 47 BT Micro Owner’s Manual Low battery warning: If your phone is almost out of battery during a call, it will sound and alert tone. Place your phone in the charger Note as soon as possible. Placing the phone in the charger will end the current call.
  • Page 48 BT Micro Owner’s Manual Handsfree calls Handsfree provides the convenience of talking to the caller without holding onto the phone. You can communicate by using the speaker/microphone of the phone. Handsfree also allows others in the room to be involved in the conversation.

  • Page 49: Featurephone- Basic Call Features

    BT Micro Owner’s Manual Featurephone– Basic Call Features Making and Answering Calls Making an external call. There are two basic modes of operation available for making external line calls. In the normal mode, which is the default, a line access digit (9 or 8) is dialled to select a line.
  • Page 50 BT Micro Owner’s Manual To make an internal call with Automatic Line selection programmed Select ‘Internal Call’ on the display and select the desired extension from the list. The display will show the extension number, or, if programmed, the extension’s name.
  • Page 51 BT Micro Owner’s Manual When you have selected the number or name you want a free line is automatically selected and the number is then dialled. If some numbers are entered without names they are presented at the end of the list.
  • Page 52 BT Micro Owner’s Manual To make an external consultation call While on an external call you can contact another external number to make an enquiry, as follows: 1. Press the Scroll Down Key () until ‘External Consultation’ is displayed. 2. Select the ‘External Consultation’ option on the display.
  • Page 53 BT Micro Owner’s Manual c) If your extension is allocated a voice box select 'Divert to Voice Mail' Select ’Confirm’ (Only appears if the destination is an external number). There is a programming option to divert all internal and external calls or internal calls only to an external number.
  • Page 54 BT Micro Owner’s Manual a) Enter an internal number if you want to divert all your calls to another extension. b) Enter 9 followed by an external number if you want to divert calls to an external number. A programming option is available to allow both internal and external calls (or external calls only) to be diverted externally.
  • Page 55 BT Micro Owner’s Manual Note calls will not. Diverting an external call to an external number ties up two exchange lines. Such calls are called trunk-to-trunk calls Diverting an external call to an external number ties up two exchange lines. Such calls are called trunk-to-trunk calls..

  • Page 56: Featureline Operation

    9 to indicate that the user is making an external call. When working behind a BT Micro this means that the user dials a 9 to select the Featureline and another 9 to call an external number.
  • Page 57 When the Featureline option is turned on the Featureline network divert features are provided under the ISDN key on all featurephones. These diversions are set in the BT network and are additional to the system diversion features available in the system.
  • Page 58 BT Micro Owner’s Manual To check the diversion press the ISDN key, select Divert All Calls and select Check. Divert on Busy Press the ISDN Key Select Divert on Busy on the display The prompts to Activate, Cancel and Check are shown.

  • Page 59: Using A Standard Or Dect Cordless Telephone

    Using a Standard or DECT Cordless Telephone Feature Access Code List You may access the range of BT Micro features with a standard or cordless telephone. To use a feature, dial the appropriate code from the list below. (In the table, R means the Recall Key).
  • Page 60 BT Micro Owner’s Manual 4. Dial 8 to select an IP line. 5. Dial the number you require. To make an external call in Automatic Line selection mode 1. Lift the handset or use a Hands-free Key if available on your telephone.
  • Page 61 BT Micro Owner’s Manual To make an external consultation call While on an external call you can contact another extension to make an enquiry, as follows: While on an external call, press the Recall Key (R) on your telephone. Dial the extension number.
  • Page 62 BT Micro Owner’s Manual Extension Divert Divert all calls 1. Lift handset or use hands-free if available. 2. Key 732 3. Key the extension number, or 4. Key the external phone number (including line access code 5. Followed by #.
  • Page 63 BT Micro Owner’s Manual 3. Key the extension number, or Key the external number, (including line access code 9) followed by #. Cancel Incoming Call Divert - on busy 1. Lift handset or use hands-free if available 2. Key 793 followed by the line number (1-3).

  • Page 64: Additional Call Features

    BT Micro Owner’s Manual To divert on no answer to your voicemail Key 734 followed by 710. Additional Call Features Redial Use the Redial feature to redial the external number you most recently dialled. A line is selected automatically. To redial the last external number dialled From the Idle Menu, select ‘Redial last number’.
  • Page 65 BT Micro Owner’s Manual Camp on Busy ‘Camp on Busy’ allows you to have your extension call a busy extension as soon as it becomes free. When you call an extension and get a busy (engaged) tone, stay off-hook and when the called extension becomes free it will start ringing.
  • Page 66 Storing and redialling caller numbers If you subscribe to the Caller Display Service (CDS), the network sends the telephone number of callers to the BT Micro (provided the caller has not elected to restrict the network from presenting their number). The telephone number (or associated name) is displayed on the ringing featurephones.
  • Page 67 BT Micro Owner’s Manual Select ‘Missed calls - System’ to examine the system store. This can be selected from any extension. You will see the following information: The number and time of the last three calls received are displayed. If the call was answered the display will show an ‘A’ on the right- hand side of the record.
  • Page 68 A Forward Recall signal may be required if you are using certain network services on standard Analogue exchange lines, or if your BT Micro is connected to another telephone system (PABX) via one of the line interfaces. The Forward Recall feature allows you to send a hold signal forward on the line to the exchange or PABX.

  • Page 69: Extension Set-Up Options

    BT Micro Owner’s Manual From a standard telephone, the code is R722. Extension Set-Up options Do Not Disturb If your extension is set to ‘Do Not Disturb’, anyone trying to call you will receive a busy (engaged) tone. If the person trying to contact you has a featurephone, ‘Do Not Disturb Enabled’...
  • Page 70 BT Micro Owner’s Manual To change your extension Lock Password From the Idle Menu, press the Scroll Down Key () until ‘Extension Lock’ is displayed. Select ‘Extension Lock’. Select ‘Change the lock code’. Dial the existing 3-digit Lock Password. The default password is 123.

  • Page 71: Incoming Call Handling

    BT Micro Owner’s Manual Incoming Call Handling General Calls can be presented to the BT Micro on Analogue lines and IP lines. Calls can be programmed to ring any number of extensions. For configuration via the web interface, see page 97.

  • Page 72: Using Voicemail

    BT Micro Owner’s Manual For configuration via the featurephone interface, see page 176. Hotline Extensions can be programmed so that they automatically dial a number when they go off-hook. The number dialled can be an extension or an external number.
  • Page 73 BT Micro Owner’s Manual seconds. Forward a message from a system phone extension A user can forward a message from their voice box to another voice box. While you are listening to the message select the ‘Forward message’ option Select the extension to forward to from the menu on the phone In the forwarding voice box the forwarded message is considered as a message that has been heard by the user.
  • Page 74 BT Micro Owner’s Manual To retrieve your Voice Mailbox messages remotely In order to access your Voice Mailbox remotely you must have your calls diverted to your Voice Mailbox, and have either a line programmed to ring directly at your extension.
  • Page 75 BT Micro Owner’s Manual Enter your extension number when prompted. Enter your Voicemail Password, (1111 by default), followed by Select ‘Change password’. Enter your new Voicemail Password, which can be up to eight digits long. Press ’Confirm’. Press the Hands-free Key to finish programming.
  • Page 76 BT Micro Owner’s Manual timer so that the answering machine answers calls immediately or after ringing for a period You can select which lines are to be answered by the answering machine when it is turned on. It can be used on both Analogue lines and IP Lines.

  • Page 77: Programming Additional System Options

    For configuration via the featurephone interface, see page 183. Programming Additional System Options Using a Door Intercom You can equip your BT Micro with a Door Intercom. The Door Intercom has a button which, when pressed, rings at programmed extensions, and has a microphone/speaker for communication.

  • Page 78: Router Configuration Using The Web Interface

    LAN. In most cases, you will not need to configure your BT Micro with these addresses because your ISP is likely to use an Internet access type, which automatically assigns addresses to your BT Micro.
  • Page 79 Your ISP may also tell you to set unique path and circuit numbers (called VPI and VCI) in order to connect your BT Micro to the ISP’s Internet service. In most cases, your BT Micro will use default settings, so you may not need to enter these values.

  • Page 80: Configuring A Dhcp Dsl Connection

    If your ISP uses a DHCP DSL connection, your ISP may tell you to set unique path and circuit numbers (called VPI and VCI) in order to connect your BT Micro to the ISP’s Internet service. In most cases, your BT Micro will use default settings, so you may not need to enter these values.
  • Page 81 If your ISP tells you to configure your Internet access manually, they must provide you with the following information: The WAN IP address and subnet mask for your BT Micro The Internet Gateway address The primary and secondary DNS addresses You should only change the Internet Access details if your ISP asks you to, or if you are familiar with network configuration.

  • Page 82: Adsl Mode - Adsl 2 And Adsl 2

    BT Micro Owner’s Manual 2. Click in each box and type the relevant address information provided by your ISP. Click Next>. The following page is displayed: Enter the VPI and VCI values supplied by your ISP. 3. Click Next>. The following page is displayed:...

  • Page 83: Wan/Dmz Port

    BT Micro Owner’s Manual or ADSL 2+ these can be manually selected. From the ADSL modem page, shown here, select ‘Change the ADSL Modem operating mode here’. The following page is displayed: - The default setting is Multimode. Select ADSL2 or ADSL2+ if this service is provided on your ADSL line.
  • Page 84 BT Micro Owner’s Manual 3. Select the Change the WAN/DMZ settings here. The following screen is displayed Three options are presented, PPPoE, IP Gateway and DMZ PPPoE PPPoE is used when connecting to an external broadband modem. 1. Select “PPPoE”. Click Next. The following screen is displayed 2.
  • Page 85 BT Micro Owner’s Manual IP Gateway IP Gateway is typically used when connecting to another LAN or WAN. Select IP Gateway. Select Next. The following screen is displayed Two options are presented: - DHCP - automatically assigns IP addresses Static - allows the IP addresses to be entered manually DHCP Select DHCP.
  • Page 86 BT Micro Owner’s Manual Enter the IP addresses and Subnet mask. Click Next. The following screen is displayed. Select Confirm Changes. The following screen is displayed The Static IP Gateway setup is now complete. A host can be connected to the WAN/DMZ Port.

  • Page 87: Password

    3. Select Confirm Changes. The following screen is displayed The DMZ setup is now complete. Password You can restrict access to your BT Micro’s web pages using password protection. With password protection enabled, users must enter a username and password before gaining access to the web pages.
  • Page 88 BT Micro Owner’s Manual 3. This page allows you to enable or disable password protection. Protection is already enabled by default. Click Next>. The following page is displayed: This page displays the current username and password settings. Type your own unique username and password in the relevant boxes.

  • Page 89: Dhcp Server

    BT Micro Owner’s Manual DHCP Server A DHCP (Dynamic Host Configuration Protocol) Server is a system that assigns IP addresses to the multiple stations on the network. Dynamic Host Configuration Protocol is a scheme where a client host "leases" an IP address. This can be great on a large-...
  • Page 90 BT Micro Owner’s Manual Add new interface There is an option to tell the DHCP server to operate on the ipdmz interface as well as the iplan. Existing DHCP Server Subnets The settings for the existing subnets on the iplan and ipdmz are displayed.
  • Page 91 BT Micro Owner’s Manual DNS Server option information The default setting is use local host as the DNS server - all DNS requests are sent to the default gateway 192.168.1.1 which then relays the request to the DNS addresses negotiated at start up.

  • Page 92: Ip Address

    This page displays the current IP address and subnet mask assigned to your BT Micro. The default LAN IP configuration is IP address 192.168.1.1, subnet mask 255.255.255.0. 2. Click on Change BT Micro Address settings here… The...

  • Page 93: Ip Routes

    Note necessary, reconfigure the LAN PCs so that their IP addresses place them in the same subnet as the new BT Micro IP address. 4. Click Next>. The following page is displayed: This page displays the new IP address and subnet mask and asks you to confirm whether these are correct.

  • Page 94: Configuring Multiple Static Ip

    Configuring Multiple Static IP You must have subscribed to the Multiple Static IP service from BT. If the service is provided the following are the steps required to configure the BT Micro. 1. Select the Global Address programming page in Firewall/WAN->LAN/ Advanced NAT configuration.
  • Page 95 BT Micro Owner’s Manual In the IP Address Field enter the router (hub) address. This can be found in the Welcome e-mails and letters from BT. For subscribers to five public Network Static IP addresses the subnet mask is 255.255.255.248. For thirteen public network static addresses the subnet mask is 255.255.255.240.

  • Page 96: Pabx Configuration Using The Web Interface

    BT Micro Owner’s Manual PABX Configuration using the web interface Your PABX (Phone System) can be completely configured via the web management system. The web management Welcome page contain a link to Basic PABX Settings, which are the configuration options that the user will most likely wish to change.

  • Page 97: Incoming Ringing

    BT Micro Owner’s Manual On the PABX programming screens the ‘Apply’ button must be selected before you exit a screen. If it is not selected any changes made on the screen will be lost when you move away WARNING from the page.

  • Page 98: System Settings

    BT Micro Owner’s Manual System Settings Use this screen to program system wide settings for your system. Activate Night Service This feature allows the user to activate night service (normally out-of-hours working). Night service set-up is used to define which extension rings on incoming calls, what the Class of Service is for each extension and what type of voice greeting is played.
  • Page 99 BT Micro Owner’s Manual Internal (Default – Internal system recording) Voicemail Password The password can be between 1 and 8 digits long and can be any number between 1 and 99999999 This is the password used to access the system answering machine from extension 20.
  • Page 100 BT Micro Owner’s Manual Music On Hold Extension Select an extension position to connect to an external music-on- hold source. The drop down menu displays all available extension positions. Weekend Service Weekend service is selectable as being ON or OFF. This renders the system operable in accordance with night service settings.

  • Page 101: System Speed Dials

    BT Micro Owner’s Manual Edit Time & Date Settings Use this screen to program Time and Date settings for your system. Date Use this field to enter the system Date - the time is in the DDMMYY format, where DD is the day, MM is the month & YY is the year.

  • Page 102: Extension Settings

    BT Micro Owner’s Manual Name Enter up to 10 characters in this field Number Enter up to 24 digits in this field To access the entries for Index 11 – 99, use the Next button on the bottom right hand corner of the Edit System Speed Dials Note page.
  • Page 103 BT Micro Owner’s Manual Voicemail Use this setting to turn ON/OFF individual voicemail boxes for each extension. Advanced Options Select this option to edit Advanced Options for individual extensions. Advanced Options for the cordless extensions contain only a subset of the below features, as some of the features are not Note relevant for cordless extensions.
  • Page 104 BT Micro Owner’s Manual Disconnect The system assumes that all available extension interfaces have telephones connected to them. If an extension interface does not have a telephone connected, ensure correct system operation by disconnecting the extension interface using the system programming...
  • Page 105 BT Micro Owner’s Manual individual extension level diverts. Divert on Busy The ‘Divert On Busy’ feature allows you to divert all your calls to ring at another extension if your extension is busy (engaged). Alternatively, you can divert all external calls to an external number if your extension is busy.
  • Page 106 BT Micro Owner’s Manual extensions is 123, but each extension may change its password. Extension Lock Passwords can be examined from the Programming Extension. The allowable range is a three digit code in the range 000 to 999. Lock This feature allows you to lock your extension to prevent unauthorised users from making external calls.
  • Page 107 BT Micro Owner’s Manual You may also associate a Name with each Speed Dial entry. Name Enter up to 10 characters in this field Number Enter up to 24 digits in this field. To access the entries for Index 11 – 30, use the Next button on the bottom right hand corner of the Edit Personal Speed Dials page.

  • Page 108: Line Settings

    BT Micro Owner’s Manual Line Settings The settings on this page have an effect on a line by line basis. Individual features can be Enabled or Disabled for particular lines that are connected to the system. Equipped The system assumes that available line interfaces have external lines connected to them.

  • Page 109: Incoming Call Diverts

    BT Micro Owner’s Manual Advanced Options Dial Tone Detect This option requires the system to detect dial tone before calls can be made. If set to FALSE, this feature prevents the system from dropping the line when dial tone has not been detected.

  • Page 110: Class Of Service

    In this case the call is not presented to the switch. If a diversion on busy is required when a Line is busy it must be activated in the Network by BT. These diversions apply only to calls received by the switch. If the...
  • Page 111 BT Micro Owner’s Manual Day and Night Mode There are different settings for Day Mode and Night Mode. To configure Day/Night mode see PABX Configuration -> System Settings. Setting Class of Service Codes The definition of what constitutes Restricted, Allowed, National &...

  • Page 112: Timers

    BT Micro Owner’s Manual Timers The timers listed below are under the control of the user and therefore can be changed from the default setting, provided the new settings is within the individual timers limits. Recall On Hold This is the time that elapses before a call, which has been placed on hold, rings back the extension that put the call on hold.

  • Page 113: Outgoing Voip Calls

    To make a call over an IP line the digit 8 must be dialled or an IP Line key selected. This feature is used to programme the BT Micro so that outgoing calls are sent over the IP Lines independently of the line access code dialled or the line selected.
  • Page 114 BT Micro Owner’s Manual If you want calls to be dialled over Line 1 if the IP lines are busy then select ‘Fallback to PSTN Line’. If you only want calls to be dialled over the IP lines and busy tone to be returned if they are not available make sure that the ‘Fallback to PSTN line’...
  • Page 115 BT Micro Owner’s Manual are required, then the Output Code would typically match the Input Code. If you require to enter a network operator specific access code (sometimes referred to as an Indirect Access Code), enter this before the relevant dialled digits in the ‘Output Code’ field. The ‘Output Code’...

  • Page 116: Cds Routes

    BT Micro Owner’s Manual Two start and stop times can be selected. Also the option to enable LCR throughout the weekend is also available CDS Routes Using this feature, incoming calls from particular numbers (Caller Identities – CDS) can be associated with a particular name and routed to a pre-defined extension.

  • Page 117: Distinctive Ringing

    BT Micro Owner’s Manual Distinctive Ringing This feature is primarily intended to support Fax. BT can provide a second number on the standard line that rings with a different signal (BT Call Sign™). The system is then programmed to ring an extension that can be equipped with a Fax machine when this ringing is detected.

  • Page 118: Voip / Broadband Voice Settings

    Internet connection. Automatic VoIP configuration If you have ordered a Broadband Voice line from BT you will have been given a telephone number and password. This is used to automatically configure your system.
  • Page 119 BT Micro Owner’s Manual Enter the supplied Telephone number and password Select Continue Select Continue Select Restart...

  • Page 120: Basic Voip Settings

    BT Micro Owner’s Manual There may be some instances where the following screen is presented. Enter the user name and password used to access the web management pages. This is ‘admin’ ‘admin’ in default. Basic VoIP Settings The option to manually configure the IP Trunks is not provided.
  • Page 121 The SIP registrar server expiry time interval can be any number between 1 and 86400. The timer is in seconds, and sets the frequency with which BT Micro refreshes its registration with the SIP proxy server. Transport for Invite Requests...
  • Page 122 DTMF transport This determines the method of handling DTMF signalling when on a call. In Band is the normal setting for BT Broadband Voice. The alternative settings of RFC 1483 and SIP Info are available if required on other VoIP services.

  • Page 123: Wireless Lan Setup / Security

    Wireless LAN are set up and equipped with wireless LAN cards. The Wireless Network page allows you to configure the Wireless features of your BT Micro. From the left-hand Setup menu, click on Wireless Setup / Security. The following page is displayed: The settings on this page are split into two sections: First Time Settings;...

  • Page 124: Wireless Network First Time Settings Wizard

    The number of valid wireless network frequencies varies from country to country and you need to identify which country you are operating the BT Micro in to ensure that your network will transmit on the correct frequency. 2. From the Country drop-down list, select the appropriate country.
  • Page 125 Wireless network from any other(s) that may be in use nearby. It also ensures that only those PCs configured with the same name as the one set on your BT Micro can obtain access to it. By default, the network name starts with PRISM_ and ends with the last six digits of your BT Micro’s MAC address.
  • Page 126 Select a Channel The following page allows you to select a network channel: Your BT Micro and all of the wireless PCs in your wireless LAN must share the same channel number. Each channel represents a regulatory channel frequency (MHz). Some countries may regulate the use of certain channel frequencies.
  • Page 127 An eavesdropper might set up a compatible wireless adapter within range of your BT Micro and attempt to access your network. Data encryption is the translation of data into a form that cannot be easily understood by unauthorised users.
  • Page 128 BT Micro Owner’s Manual click Next>. Now follow the instructions in Configuring 64bit or 128bit encryption on page 128. If you want to use WPA, click on the Wi-Fi Protected Access (WPA) on the wireless network radio button and then click Next>.
  • Page 129 0 and 9, or a letter between A and F. For example, 00:20:2b:80:2f:30. If you want any wireless PCs to have access to your BT Micro, click on the Allow any wireless PCs to connect radio button.
  • Page 130 BT Micro Owner’s Manual instructions in Configuring the wireless PC whitelist on page 131. Configuring the wireless PC blacklist Once you have selected Allow all wireless PCs to connect except those I specify radio button and then clicked Next>, the...
  • Page 131 BT Micro Owner’s Manual If you want to add another MAC address to the blacklist, click Add an address here… and repeat the instructions described in step 0. If you want to remove a MAC address from the blacklist, click Remove an address here…...
  • Page 132 If you are happy with these settings, click on the Confirm Changes button. Configuration changes are applied to the BT Micro and the Wireless Network page is displayed. Once you have completed the First Time Settings wizard, you can edit specific wireless settings using the hyperlinks displayed in the General Settings section of the Wireless Network page.

  • Page 133: Wireless Network General Settings

    PCs are allowed to connect here… and follow the instructions in Configure Wireless Address Authentication on page 129. Display information about the wireless PCs connected to the BT Micro; see Displaying details of Wireless PCs on page 134. Enabling/disabling wireless networking Once you have completed the First Time Settings wizard, Note wireless networking is enabled on the BT Micro by default.
  • Page 134 BT Micro, together with the signal strength. The signal strength is the measure of radio frequency (RF) energy detected by the BT Micro on a specific channel. Signal strength may vary depending on the position of the PC(s) in relation to the BT Micro.

  • Page 135: Firewall

    BT Micro Owner’s Manual Firewall Three independent Firewalls are available to provide protection against unwanted activity from the Internet. There is one between the Internet (WAN) and the Internal LAN, one between the Internet (WAN) and a DMZ and one between the DMZ and the LAN.
  • Page 136 BT Micro Owner’s Manual Disabling the Firewall turns all three Firewalls off and allows all external traffic access to the internal networks.. This is not recommended unless there is another device providing a Firewall WARNING between the system and the Internet.
  • Page 137 BT Micro Owner’s Manual Enter the IP address of the PC and the MAC address .See Page 203 for instructions on finding the MAC address. The screen to input the IP and MAC addresses are part of the Router Configuration. You will notice that the Router Configuration is highlighted on the left-hand screen.
  • Page 138 BT Micro Owner’s Manual In the example shown above DNS has been added to the host. If it is necessary to define an application or assign particular ports for an application select ‘Advanced Settings’ on the ‘Firewall allow Application’ page Select the Application from the Drop-down menu or select the ‘Specify IP Protocol and Port Range’.
  • Page 139 BT Micro Owner’s Manual NAT (Network Address Translation) NAT operates independently on each interface and is enabled by default on each of the three interfaces. To disable NAT From the Firewall Interface Configuration page select Advanced NAT configuration. Select ‘Disable’. A warning that disabling NAT will reset all the firewall rules that have been programmed.
  • Page 140 BT Micro Owner’s Manual Select an interface from the drop down list Enter an IP address and subnet mask, or enter the first and last IP addresses in the range Blocked Hosts Traffic to or from specific hosts can be blocked by the firewall.
  • Page 141 BT Micro Owner’s Manual  The protocols allowed are shown with a Warning - Modifying the settings on this page can prevent computers on the network from accessing your broadband connection. You can affect your VoIP as well as other WARNING broadband services.
  • Page 142 BT Micro Owner’s Manual Enter the following parameters Use Blacklist Enables or disables blacklisting of an external host if the firewall has detected an intrusion from that host. Access is denied to that host for 10 minutes. Use Victim Protection...
  • Page 143 BT Micro Owner’s Manual Security Logging Select “Security Logging …” from the left-hand side Firewall sub-menu. The following page is displayed Logging is enabled by default for Session Logging, Blocking Logging and Intrusion Logging. To disable all logging: Select “Disable Security Logging”...
  • Page 144 BT Micro Owner’s Manual Incoming packets are checked against existing NAT rules or Firewall filters, IP addresses are evaluated and detailed packet analysis is performed. If necessary, the content of a packet is modified, and if a secondary port is required, the ALG will open one.

  • Page 145: Diagnostics

    When should I run an ADSL Test? Run an ADSL Test if you cannot access the Internet. If you are contacting BT to report a connection problem, it may help to run an ADSL Test so you can give their support staff additional information.
  • Page 146 ADSL line is not connected. If connected the Operational mode is G.Dmt. State: When this shows Handshake it indicates that the Micro is trying to connect to the ADSL line but has not synchronised with it. If it is connected and synchronised to the ADSL line it shows ‘Showtime’.

  • Page 147: Logging

    BT Micro Owner’s Manual Logging If your system is having some problems which are not easily diagnosed you may be requested to enable logging. When enabled the system automatically sends detailed information to a server where specialist staff can analyse it. Select Logging on the left-hand side menu.

  • Page 148: Event Log

    BT Micro Owner’s Manual If an IP Trunk is configured but not registered an will be displayed after the Password. If the trunk is configured and √ Note registered a is displayed Event Log Ping You can Ping to defined or user defined addresses...
  • Page 149 BT Micro Owner’s Manual Call Log The system stores records of the last 250 calls made and received. This log can be retrieved. The log is presented in a spreadsheet format. 1. Select Call Log in the Diagnostics drop down menu. The following menu is displayed: - 2.

  • Page 150: Firmware Update

    If there is a firmware update available you are strongly advised to install it on your BT Micro to ensure that you take full advantage Note of any new feature developments.
  • Page 151 BT Micro. Once installation is complete, the following page is displayed: You must restart your BT Micro in order to make the BT Micro aware that a new firmware version has been installed. To do this, click Restart.

  • Page 152: Backup/Restore Configuration

    Select here. You will be prompted to save the file on your PC. To restore the configuration select Browse in the restore configuration window. Select the saved file and press Restore. You will be prompted to Restart the BT Micro once the file is uploaded.

  • Page 153: Reset To Defaults

    BT Micro Owner’s Manual Reset to Defaults This page allows you to reset your BT Micro to its default factory settings. The configuration settings of your BT Micro are stored in a configuration file. When you set up your BT Micro and access the web pages for the very first time, the configuration file contains a default factory configuration.
  • Page 154 BT Micro Owner’s Manual This page confirms that the BT Micro is currently resetting to factory defaults. Once the reset is complete, Restart page is displayed. 3. Click Restart. The following page is displayed. Resetting to defaults also resets the username and password to their default settings.

  • Page 155: Dect Phone Detailed Instructions

    TV and radio sets, clock radios and computers if placed too close. It is recommended that you position the BT Micro at least one meter from such appliance Use only the mains adapter supplied with this telephone. Incorrect adapter polarity or voltage can seriously damage the WARNING telephone.
  • Page 156 The information in your shared phonebook is stored in System Speed dial list in the BT Micro. The information is shared by all the handsets cordless and wired. See system speed dial on page 50 on programming the list from a featurephone.
  • Page 157 BT Micro Owner’s Manual Enter the number. In the Private phone book the line access code 9 or 8 must be entered. Press SAVE to confirm the information you have entered. To store a name and number in the shared phonebook Press NAMES.
  • Page 158 BT Micro Owner’s Manual 6. CONFIRM? is displayed. Press OK to confirm. Delete a contact from your private phonebook Press NAMES. and select, PRIVATE Press OK. Select VIEW. Press OK. Scroll to the contact you wish to delete or search by letter. To view the details of your contacts before deleting, go to step 4.
  • Page 159 BT Micro Owner’s Manual 2. Select MISSED, DIALLED or RECEIVED. Press OK. A list of call records is displayed. Scroll to the entry you want. To view the details of the call records entry, go to step 3. If not, go to step 4.
  • Page 160 BT Micro Owner’s Manual Entering a Recall Press Recall or press OPTION and select ENTER R, and press Press OK to confirm. Delete all of the services directory 1. Press the SER key. 2. Select DELETE ALL. Press OK. CONFIRM? is displayed.
  • Page 161 BT Micro Owner’s Manual Change the display colour Change the colour of the menus, highlight, and background of your phone to your colour. 1. Press MENU. 2. Select DISPLAY. Press OK. 3. Select COLOUR. Press OK. 4. Select the colour. The colour of the menus will change as you select the different colours.
  • Page 162 BT Micro Owner’s Manual 8. Press OK to confirm. When the Alarm Clock rings: - 1. Press STOP to turn off and deactivate the alarm clock 2. Press SNOOZE. The alarm clock will ring again in 10 minutes. Timer The handset will ring after the time you set has elapsed.
  • Page 163 BT Micro Owner’s Manual 3. Select AUTO ANSWER. Press OK. 4. Select ON or OFF. Press OK. Icons on your handset’s display. Base/Handset link Name Call in progress Number Battery Level Volume level; I block = lowest volume; 3 blocks = highest volume...

  • Page 164: Ip Addresses, Network Masks And Subnets

    BT Micro Owner’s Manual B. IP Addresses, Network Masks and Subnets IP Addresses This section refers only to IP addresses for IPv4 (version 4 of the Internet Protocol). IPv6 addresses are not covered. Note This section assumes basic knowledge of binary numbers, bits, and bytes.

  • Page 165: Subnet Masks

    BT Micro Owner’s Manual organisations at the infrastructure level of the Internet, such as your ISP. Class B networks are smaller but still quite large, each able to hold over 65,000 hosts. There can be up to 16,384 class B networks in existence.

  • Page 166: Configuring Your Bt Micro Via The Featurephone

    The Caller Display Service (CDS) service is available on Analogue lines. If you subscribe to this service, your network sends the telephone number of callers to the BT Micro (provided the caller has not elected to restrict the network from presenting their number).
  • Page 167 BT Micro Owner’s Manual To set up your system to display caller numbers received on Analogue lines (CDS service) If you subscribe to the Caller Number display service from your Network Provider then you can program the system to display the callers number on Analogue.
  • Page 168 Select ‘Automatic Line selection’ and select ‘Automatic Line selection On’. Featureline operation This feature facilitates the use of a BT Featureline on Line 1. When programmed on the additional 9 needed to make external calls on the Featureline is automatically inserted on calls made on Line 1.
  • Page 169 To make a call over an IP line the digit 8 must be dialled or an IP Line key selected. This feature is used to programme the BT Micro so that outgoing calls are sent over the IP Lines independently of the line access code dialled or the line selected.
  • Page 170 BT Micro Owner’s Manual In this case choose ‘Selected Calls on VoIP’. Up to 50 codes each of 5 digits can be entered. Enter a code (01-50). Enter the digits e.g. 00 for international calls. Press Confirm. The option to fallback to a PSTN line is automatically selected.
  • Page 171 BT Micro Owner’s Manual Press the Hands-free Key to finish programming. To examine Extension Lock Passwords From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’. Enter the System Programming Password and select ‘Extensions’.

  • Page 172: Incoming Call Handling On Your Bt Micro System

    In default tone is provided when intrusion is activated. This is a single burst, which lasts for about a half a second. Incoming Call Handling on your BT Micro System This option is used to select the extensions that are to ring for incoming calls.
  • Page 173 The facility of having a second number on Line 1, which rings with a different signal, must be provided by BT (BT Call Sign™). The recommended use for this facility is to have a separate number for Fax calls and route these calls to an extension equipped with a fax machine.
  • Page 174 BT Micro Owner’s Manual Select the extensions to be prevented from accessing that line. A  is displayed alongside those extensions that are restricted from accessing the line, and a ◊ is displayed alongside those extensions that have access to the line.
  • Page 175 BT Micro Owner’s Manual To set the automatic start and end times for Night Service The Automatic ‘Night Service’ feature allows you to set two time bands in each twenty-four hour intervals; the system then automatically enters ‘Night Service’. From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’...
  • Page 176 BT Micro Owner’s Manual Enter the correct time in 24-hour format, (e.g. 2pm as 1400). The display will prompt for a date. If you only wish to set the time select ’Confirm’ and the display will revert to the Idle Menu.

  • Page 177: Adding And Removing Dect (Cordless) Extensions

    Select ‘REG’ on the DECT phone. Press OK for ‘REGISTER’ Enter 1234 as the PIN. The phone will register to the BT Micro. To un-register a DECT handset From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed.
  • Page 178 BT Micro Owner’s Manual To assign a name to an extension From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’. Enter the System Programming Password and select ‘Extensions’.
  • Page 179 BT Micro Owner’s Manual Class 5 cannot be associated with Class 4 extensions. To set up Class of Service access tables From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’.

  • Page 180: Using Voicemail

    BT Micro Owner’s Manual Enter the extensions to be entered in this Class. Press the Hands-free Key to finish programming. To allow extensions use System Speed Dials overriding call restrictions You may wish to allow extensions to dial numbers entered in the System Speed Dial list, which they are restricted from dialling directly.
  • Page 181 BT Micro Owner’s Manual Enter the System Programming Password and select ‘Extensions’. Press the Scroll Down Key () until ‘Voice boxes’ is displayed. Select ‘Voice boxes’ Enter the extensions to be allocated a Voice Mailbox. Those allocated a box will be indicated by a .
  • Page 182 BT Micro Owner’s Manual To check all Voicemail Passwords All extension Voicemail Passwords can be examined from the Programming Extension. From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’.

  • Page 183: Programming Additional System Options

    BT Micro Owner’s Manual To programme ‘Lines to be answered by the Answering machine From the Programming Extension, press the PROGRAMME Press the Scroll Down Key (v) until ‘System programming’ is displayed. Select ‘System programming’. Enter the System Programming Password and select ’Lines’.

  • Page 184: Miscellaneous System Configuration Options

    BT Micro Owner’s Manual Enter the System Programming Password and select ‘Extensions’. Press the Scroll Down Key () until ‘Open door restriction’ is displayed. Select ‘Open door restriction’. Select which extensions are restricted from opening the door. The extensions restricted from operating the Doorstrike will be indicated with a .
  • Page 185 BT Micro Owner’s Manual From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’. Enter the System Programming Password and select ‘System’. Select ‘Change password’. Select ‘Change’ and enter the 4-digit number you require.
  • Page 186 BT Micro Owner’s Manual To examine system passwords From the Programming Extension, press the PROGRAMME Press the Scroll Down Key () until ‘System programming’ is displayed. Select ‘System programming’. Enter the System Programming Password and select ‘Extensions’. Press the Scroll Down Key () until ‘Examine passwords’ is displayed.

  • Page 187: To Configure Analogue Lines

    BT Micro Owner’s Manual Select the extensions to be denied this feature. Those extensions denied the feature are indicated by a . Press the Hands-free Key to finish programming. To Change ringing from 25 to 50 Hz This option allows the ringing frequency to be changed from the default 25Hz to 50 Hz on individual extensions.
  • Page 188 BT Micro Owner’s Manual Select ‘System programming’. Enter the System Programming Password and select ’Lines’. Press the Scroll Down Key () until ‘PSTN Programming’ is displayed. Select ‘PSTN' programming’. Select the desired option as detailed in the table below. The...

  • Page 189: To Set System Timers

    BT Micro Owner’s Manual Button Hopping When Button hopping is enabled if you press a second line key while on a call on another line the first call is disconnected. With button hopping off the first call is placed on hold when the second line key is pressed.

  • Page 190: To Reset Your System

    BT Micro Owner’s Manual Recall on transfer This is the time that elapses before a call, which has been transferred and not answered, rings back the extension that attempted the transfer. Divert on no answer This is the time that elapses before a call ringing at an extension, with ’Divert On No Answer’...

  • Page 191: Glossary

    BT Micro Owner’s Manual Glossary 802.11 A family of specifications for wireless LANs developed by a working group of the IEEE. This in an Ethernet protocol, often called Wi-Fi. 10BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps.
  • Page 192 BT Micro Owner’s Manual Domain Name System The DNS maps domain names into IP addresses. DNS information is distributed hierarchically throughout the Internet among computers called DNS servers. For example, www.yahoo.com is the domain name associated with IP address 216.115.108.243. When you start to access a web site, a DNS server looks up the requested domain name to find its corresponding IP address.
  • Page 193 A secret password used in WPA wireless data encryption. Encryption is based on a WPA master key that is derived from the pass phrase and the network name (SSID) of the BT Micro. The pass phrase should be at least 20 characters long in order...
  • Page 194 A protocol for serial data transmission that is used to carry IP (and other protocol) data between your ISP and your computer. The WAN interface on the BT Micro uses two forms of PPP called PPPoA and PPPoE. See PPPoA, PPPoE.
  • Page 195 IP address of another interface. For example, the WAN unnumbered interface of your BT Micro uses the same IP address of the LAN interface (192.168.1.1). The unnumbered interface is temporary – PPP or DHCP will assign a ‘real’...
  • Page 196 Each PC on your wireless network must be manually configured with the same key as your BT Micro in order to allow wireless encrypted data transmissions. Eavesdroppers cannot access your network if they do not know your private key.
  • Page 197 BT Micro Owner’s Manual is called Pre-Shared Key (PSK), which allows you to manually enter a type of key called a pass phrase. World Wide Web Also called (the) Web. Collective term for all web sites anywhere in the world that can be accessed via the Internet.

  • Page 198: Configuring Your Pcs

    Windows Me PCs on page 199. Windows 95, 98 PCs on page 200. Windows NT 4.0 workstations on page 201. If you want to allow Wireless PCs to access your BT Micro, see section on Wireless Setup / Security on page 123. Windows® XP PCs 1.
  • Page 199 BT Micro Owner’s Manual The Local Area Connection Properties dialog box is displayed with a list of currently installed network components. If the list includes Internet Protocol (TCP/IP), then the protocol has already been enabled. Skip to step 10. 7. If Internet Protocol (TCP/IP) does not display as an installed component, click Install…...
  • Page 200 BT Micro Owner’s Manual 12. In the Control Panel, double-click the Network and Dial-up Connections icon. 13. In Network and Dial-up Connections window, right-click the Network icon, and then select Properties. 14. In the Network Properties dialog box, select TCP/IP, and then click Properties.
  • Page 201 Before you begin, you must have the following information available: The IP address and subnet mask of each PC The IP address of the default gateway for your LAN. In most cases, this is the address assigned to the LAN port on BT Micro.
  • Page 202 BT Micro Owner’s Manual By default, the LAN port is assigned the IP address 192.168.1.1. (You can change this number or another number can be assigned by your ISP.) The IP address of your ISP’s Domain Name System (DNS) server.

  • Page 203: Locating The Mac Address On A Pc

    BT Micro Owner’s Manual 4. Select LAN Settings 5. Under Proxy Server, ensure that Use a proxy server for your LAN is unchecked. Locating the MAC Address on a PC To locate the MAC address on a PC. Click start...
  • Page 204 BT Micro Owner’s Manual If you are using a Wireless connection the address is shown as the Physical Address on the Ethernet Wireless Network Connection...

  • Page 205: Troubleshooting

    Go to (d) Is the Ethernet LED on? Verify that your PC is connected to LAN port 1, 2, 3 or 4 on the BT Micro using a Cat 5 patch cord or cable. (c) For a Wireless Go to (d)
  • Page 206 BT Micro Owner’s Manual (2) Check your ADSL settings (a) Enter the BT Micro Main menu  Select Router Configuration  Select ADSL Modem click Change the ADSL Modem settings here …  Select PPPoA click Next  Enter PPP Username, PPP Password, retype password click Next ...
  • Page 207 The following procedure assumes that the WLAN has been set up with WPA security. If a different security configuration has been set up, refer back to Section 10 Wireless Setup/Security (a) Enter the BT Micro Main menu  Select Wireless Settings/Security In General Settings...

  • Page 208: The Diagnostics Menu

    BT Micro Owner’s Manual (5) Check your Wireless PC settings The following procedure is for a PC with an Intel (PRO) Wireless Network adapter that has been set up for WPA security. For other Wireless Network adapters, consult the manufacturer’s user manual.
  • Page 209 Once the ADSL Test has finished running the test results are displayed. Logging You may be requested by BT technical support to enable logging to allow them to remotely troubleshoot your BT Micro. Logging is normally disabled. To enable logging, select the drop down menu for Enabled and select On.
  • Page 210 BT Micro Owner’s Manual Hardware Status Ping This allows you to test communications with network devices. When the Ping button associated with the network device is clicked, a message is sent to the device, and if it is functioning correctly, it will send back a reply. The result of the test is displayed in the Status field.
  • Page 211 - Try plugging the base (crackles, echo, electrical appliance. unit to a different etc.) - BT Micro unit is installed in a location. room with thick walls. - Install the base unit in - The handset is too far from a different room.

  • Page 212: Troubleshooting The Pabx

    Power Fail socket found on the back of the BT Micro. There will be no internal service, no Broadband connection, Wireless LAN access or Cordless telephone ( DECT ) service until the power is restored.
  • Page 213 Noise from the Featurephone speaker. There is an option on the BT Micro system to play the music you provide for music on hold through the featurephone speakers when the featurephone is not being used. This feature can only be used when you provide an external music source.

  • Page 214: Product Support

    If you have already registered for support please go to www.productsupport.bt.com A BT Micro product support helpline is available from 9 AM to 5 PM Mon – Fri. on 0905 8 200 102 Calls are charged at £0.65 per minute. Charges from mobiles and other networks may vary.

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