105: Magstripe Data Error; 110: Print Ribbon Out Or Missing; 111: Card Not Picked - Entrust CD820 User Reference Manual

Common LCD Messages (cont.)

105: Magstripe data error

Cause: The printer could not verify the magnetic stripe data written to the card.
1. Use magnetic stripe cards that match the printer settings.
2. Make sure that the cards are positioned in the printer correctly.
3. Press the User button on the printer and send the card to print again.
Refer to "Load Cards" on page 8

110: Print ribbon out or missing

Cause: The printer does not have a usable ribbon.
1. Unlock the printer and open the printer cover.
2. Remove the ribbon cartridge.
3. Install a new ribbon and cleaning sleeve.
4. Replace the cartridge.
5. Close and lock the printer.
Follow your company policy to discard used ribbon containing confidential data.
Refer to "Load the Print Ribbon" on page 10
on page 11 for more information.

111: Card not picked

Cause: The printer did not pick a card from the input hopper.
1. Unlock the printer and open the input hopper.
2. Add or reposition cards.
3. Close the hopper and lock the printer.
4. Press the User button to clear the message and complete the card.
Refer to "Load Cards" on page 8
10 for more information.
for more information.
and "Replace the Cleaning Sleeve"
and "Clean the Multi-Hopper Rollers" on page
User Reference Guide
5