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Summary of Contents for Entrust CE870
- Page 1 User Reference Guide CE870™ Instant Issuance System December 2020 527488-001, Rev D...
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Page 2: Table Of Contents
CE870 Instant Issuance System Contents The CE870 Instant Issuance System ............3 Common LCD Messages ................4 102: Card not in position ..................4 103: Printer problem ................... 4 104: Critical problem ................... 4 105: Magstripe data error ................... 5 110: Print ribbon out or missing................ -
Page 3: The Ce870 Instant Issuance System
User Reference Guide The CE870 Instant Issuance System A = Printer Component I = Embosser Component B = Card Input Hopper J = Embosser Supplies Access Door C = Swingarm K = Indent Cartridge D = Printer Lock L = Embosser Lock... -
Page 4: Common Lcd Messages
The printer front panel displays printer messages or conditions as they are issued. This section describes some of the common messages that may display. Refer to “The CE870 Instant Issuance System” on page 3 for the location of the system components. -
Page 5: 105: Magstripe Data Error
“Load Cards” on page 10 for more information. 110: Print ribbon out or missing CE870 printers with the optional printhead only. Cause: The printer does not have a usable ribbon. Unlock the printer and open the printer cover. Remove the ribbon cartridge. -
Page 6: 112: Card Hopper Empty
CE870 Instant Issuance System Common LCD Messages (cont.) 112: Card hopper empty Cause: The printer did not detect cards in the input hopper. Add cards to the input hopper. Press the User button to clear the message. Refer to “Load Cards” on page 10 for more information. -
Page 7: 133: Embosser Card Reject Full
User Reference Guide Common LCD Messages (cont.) 133: Embosser card reject full Cause: The embosser reject card tray is full. Unlock and open the embosser. Empty the reject card tray. Close and lock the embosser. The reject card tray holds five cards. Empty it regularly. Refer to “Empty the Reject Card Tray”... -
Page 8: 140: Embosser Not Available
CE870 Instant Issuance System Common LCD Messages (cont.) 140: Embosser not available Cause: The printer and embosser cannot communicate. Make sure that the data cable between the embosser and the printer is plugged in securely. Press the Power button to power off the printer and embosser. -
Page 9: 150: Print While Unlocked
User Reference Guide Common LCD Messages (cont.) 150: Print while unlocked Cause: The printer is unlocked. The card will be canceled. Make sure that all access doors are closed and locked securely. Refer to “Close the Printer Doors” on page 22 for more information. -
Page 10: Load Cards
CE870 Instant Issuance System Load Cards • Fan the cards to separate the edges. • Insert ISO magnetic stripe cards with the stripe facing down and to the right. • Insert smart cards with the chip facing up and toward the back of the hopper. -
Page 11: Use The Exception Slot
User Reference Guide Use the Exception Slot Use the exception slot to insert a single card, such as a different card type than those loaded in the input hopper. The input hopper does not have to be opened to insert a card through the exception slot. Slide the card into the exception slot. -
Page 12: Load The Indent Ribbon
CE870 Instant Issuance System Load the Indent Ribbon Unlock and open the embosser supplies door. Remove the indent ribbon cartridge and place it on a flat surface with the spindles facing up. Remove the new indent roll from its package. - Page 13 User Reference Guide Load the Indent Ribbon (cont.) Roll up one full turn of indent ribbon on the silver take-up spool. Roll out a slack length of indent ribbon from the supply spool. Route the ribbon around cartridge rollers. Follow the routing diagram on the indent cartridge.
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Page 14: Load The Topping Foil
CE870 Instant Issuance System Load the Topping Foil Unlock and open the embosser supplies door. Remove the topping foil cartridge and place it on a flat surface with the spindles facing up. Remove the new topping foil from its package. - Page 15 User Reference Guide Load the Topping Foil (cont.) Match the keyed pattern of the silver take-up spool hub with the left side spindle. Push the take-up spool into the spindle until it clicks securely into place. Turn the take-up spool counterclockwise one full turn to eliminate slack. 10.
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Page 16: Replace The Cleaning Sleeve
CE870 Instant Issuance System Replace the Cleaning Sleeve Unlock the printer and open the printer supplies access door (multi-hopper). Press the latch button to open the printer swingarm. Remove the print ribbon cartridge and remove the cleaning roller spindle from the ribbon cartridge. -
Page 17: Load The Print Ribbon
User Reference Guide Load the Print Ribbon CE870 printers with the optional printhead only. Unlock the printer and open the printer supplies access door (multi-hopper). Press the latch button to open the printer swingarm. Remove the print ribbon cartridge. Load a full roll of print ribbon (blue spool) onto the spindle closest to the cartridge handle until it clicks into place. -
Page 18: Clean The Printer
CE870 Instant Issuance System Clean the Printer Prepare the Printer for Cleaning Power on and unlock the printer. Open the printer swingarm and remove the print ribbon cartridge. Remove the cleaning sleeve. Replace the ribbon cartridge and close the swingarm. -
Page 19: Clean The Printer
User Reference Guide Clean the Printer Enter the menu system. Follow the steps on the LCD panel (refer to the following illustration). Press the User button to start the cleaning cycle when “Insert cleaning card” displays on the LCD. 527488-001D... -
Page 20: Clean The Multi-Hopper Rollers
CE870 Instant Issuance System Clean the Multi-Hopper Rollers Unlock and open the input hopper cover. Load cleaning cards into each hopper. Close the input hopper and lock the printer. Follow the steps on the LCD panel (refer to the following illustration). -
Page 21: Empty The Reject Card Tray
User Reference Guide Empty the Reject Card Tray Empty the reject card tray regularly to avoid card jams. Follow your site’s guidelines to dispose of the cards removed from the reject card tray. 527488-001D... -
Page 22: Close The Printer Doors
CE870 Instant Issuance System Close the Printer Doors The printer cannot process cards while any access doors are open. Make sure that all printer and embosser doors are closed and locked. Note: Press down on the cover ridges to make sure the swingarm latches completely on both sides. -
Page 23: Check Power Connections
User Reference Guide Check Power Connections Make sure that all power cables are securely connected. Printer Power Connections Embosser Power Connections 527488-001D... -
Page 24: Check Data Connections
CE870 Instant Issuance System Check Data Connections Make sure that all data cables are securely connected. Network Connection Printer-to-Embosser Connection Network Connection Printer-to-Embosser Connection 527488-001D... - Page 25 User Reference Guide Notes 527488-001D...
- Page 26 CE870 Instant Issuance System Notes 527488-001D...
- Page 27 User Reference Guide Notes 527488-001D...
- Page 28 Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks, and Datacard is a registered trademark and service mark, of the Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.
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