iBike Gen III Operating Instructions Manual page 51

Power meter
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Problem: I get very low watts readings or zero watts readings.
Possible causes:
1) Your cadence sensor has been bumped away from the cadence magnet. When
this happens the watts will be forced to zero. Make sure the cadence magnet
passes within two coin thicknesses of the cadence sensor.
2) CAL RIDE has not been done. Perform a Cal Ride.
3) Cal Wind was not performed prior to ride. Perform a Cal Wind.
4) Drag coefficients have been set to zero. You can check this by clicking the left
arrow 6 times to read the aero coefficient. Click again to read the frictional
coefficient. If either is zero, do a new EST CDA.
5) Tire circumference has accidentally been set to zero. Check this by going to
Setup/Tire Circ (tire circumference). If zero, set to correct value.
Problem: iBike shows bizarre numbers: watts, temperature, hill slope, wind speed
Possible cause:
1) Battery is weak. Battery voltage must be 275 or above. Replace battery in iBike
AND wireless mount.
Problem: Unit locks-up (screen displays numbers but buttons don't work)
Possible causes:
1) Low battery voltage. Replace battery. Install new battery backwards to perform
"Hard Reset", then reinstall battery properly. Reset Time and Date.
2) Error in data recording. Remove battery, reinstall battery backwards to perform
"Hard Reset", then reinstall battery properly. Reset Time and Date. If problem persists,
erase all ride data.
3) Firmware error. Remove battery, reinstall battery backwards to perform "Hard
Reset", then reinstall battery properly. Reset Time and Date.
Problem: I can't download data to my computer and/or upload data to my iBike
Possible causes:
1) iBike is sleeping (nothing is visible on the display screen). Click the center
button to turn on the unit and make the display visible.
2) USB cable isn't plugged into your computer.
3) Your iBike isn't fully fastened on to the USB adapter. Make sure you feel a solid
"click" when connecting your iBike to your USB adapter. DO NOT WORRY ABOUT
OVERTIGHTENING THE IBIKE ON THE USB ADAPTER!
4) iBike software and/or USB drivers are installed improperly. Consult DVD for
installation instructions.
5) Windows, iBike Software ONLY. Connect your USB to the iBike with the
command Device/Connect.../Accept
6) Mac, iBike software ONLY: Connect your USB to the iBike software with the
command Device/Connect.../Accept
Problem: I'm having trouble getting a "good" coast down. After I do a coast
down I get the message "Bad Coast".
Possible causes:
1) Either the Tilt calibration or Cal Wind steps have not been performed correctly.
2) Speed sensor is not functioning properly. Make sure spoke magnet is 1-2 coin
widths separated from vertical notch in speed sensor
3) The road is down hill (road must be level to uphill).
4) Your iBike mount isn't rock-solid tight
5) You're getting big gusts of wind during the coast down, due to weather
conditions, big trucks zooming by, cars passing, etc. Pick a calmer day or a quieter road!
6) You're pedaling even after the screen says "coast".
DURING THE COAST DOWN. MAKE SURE TO STOP PEDALING IMMEDIATELY ONCE THE
SCREEN TELLS YOU TO COAST.
50
Copyright Velocomp LLP 2005-2011
YOU CANNOT PEDAL

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