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Owner's Manual for EPILOG Legend Model 6000
Problem: Auto focus is out of focus or will not operate properly.
Solution:
Clean the bottom surface of the focus block. This cover should be cleaned with Window cleaner or
water. Do not use acetone or alcohol.
Problem: Position Error displayed on LCD front console.
Solution:
If you receive a Position Error on your display, the engraver is informing you that it has lost its
correct positioning. Power off engraver and verify there is nothing obstructing the travel of the
carriage both left to right and front to back. With the engraver shut off, move the carriage with your
hand in all directions. The carriage should travel quite freely. With the engraver on, the carriage
should resist you trying to move it. It will still move if you force it (please do not) but it will resist.
Notify Technical Support if you are in need of assistance.
Problem: Extreme right side of graphic is missing.
Solution:
Check the printer driver by going into "Printer Setup".
Make sure you have the Epilog Legend print driver selected.
Problem: Table does not maintain a consistent level with the carriage. A symptom of this problem is
that the depth of engraving starts out uniform and correct, but then varies either on the
right side or at the bottom.
Solution:
At the home position, put on your focus gauge and manually raise the table ("Focus" key and rotate
knob clockwise) to where it just touches the gauge. Shut off the machine and with your hand, move
the carriage to each of the other three corners of the table. The focus gauge should just touch each of
the corners as it did in the starting (home) position. If there is a variance, the table needs to be
adjusted. Contact Epilog for the correct procedure.
Problem: Computer error or print error message (such as: "There was an error writing to LPT1...")
appears on your computer screen.
Solution:
1)
Verify that the Legend is READY (press the "GO" key).
2)
Is the printer cable connected correctly? Review the hookup configuration.
3)
If you have multiple LPT printer ports, make sure you are printing with the one connected to the
engraver.
4)
Always delete any print job that did not transmit properly. Do not leave part of the design waiting
for transmission. Sending another job with one waiting in the print queue will complicate matters.
5)
Any other error reported to your computer screen is going to be an internal computer error. There is
either a problem with the computer's hardware and/or software. Contact a reputable computer
representative for assistance.
72
December, 2000
Section 14 – In Case of Difficulty
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