Return - Ingenico iCT250 Quick Reference Manual

one completion is required to complete both pre-auth
and incremental auths.
10 – Return
Use the Return transaction to credit a cardholder.
At the idle screen, press [Enter] to access the main menu.
1.
2. Press [2] or use [▼] button to highlight Return and press [Enter].
3. Enter manager password and press [Enter].
4. Enter total return amount (including tip and cashback) and press
[Enter].
Press [Enter] and hand the terminal to cardholder.
5.
6. The cardholder swipes or inserts the credit card.
7. For debit card, pass the terminal to the cardholder. The cardholder
swipes or inserts his/her debit card. NOTE: Debit cards cannot be
manually entered.
8. The cardholder presses [Enter] to confirm the transaction amount.
The cardholder selects [CHQ] or [SAV].
9.
10. The cardholder enters PIN, presses [Enter] and hands the terminal
back to clerk.
11. The terminal starts to communicate with Global Payments. Once
the transaction is complete, the merchant copy of the receipt is
printed.
12. Press [Enter] to print the customer copy of the receipt.
NOTE:
Transaction password protection is highly
recommended for return transactions. Please refer to
Section 16 for password setup. The cardholder must
be present for a debit return.
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