Return Transaction - Ingenico iCT250 Quick Reference Manual

12. Press [Enter] and the terminal starts to communicate with Global
Payments. Once the transaction is complete, the merchant copy of
the receipt is printed (if Pre-auth receipt is enabled)
13. Press [Enter] to print the customer copy of the receipt (if 2 copies
of receipts is setup)
Completion – Complete the transaction for the final amount including
tip:
1. At the Idle screen, press [Enter] to access the main menu.
2. Press 4 or use [F2] to highlight Force and then press 2 for Pre
Auth Completion
3. Press the number that corresponds to the desired search option
(NOTE: Credit Cards can also be swiped instead of choosing a
search option.)
4. Follow the terminal prompts and enter the requested information
from the top of the original receipt and press [Enter]
5. Press [Enter] to confirm the Pre-Auth amount and proceed to Step
7, or press [F4] to change the amount
6. Key in new amount (i.e. Pre-Auth plus tip) and press [Enter]
7. The terminal starts to communicate with Global Payments. Once
the transaction is complete, the merchant copy of the receipt is
printed
8. Press [Enter] to print the customer copy of the receipt or press
[Cancel] if the customer copy is not required
NOTE: Pre-Auth transactions will not settle. Completion
transactions will settle.
8 – Return Transaction
Use the Return transaction to credit a cardholder.
1. At the Idle screen, press [Enter] to access the main menu
2. Press 2 or use [F2] to highlight Return and press [Enter]
3. Key in Clerk ID (if enabled) and press [Enter]
4. Key in Invoice # (if enabled) and press [Enter]
5. Enter Manager password and press [Enter] (if password is
enabled)