Return - Ingenico iWL255 Quick Reference Manual

NOTE: HCP is not supported in pre-auth transactions if the
merchant is in restaurant profile. HCP is only enabled
in pre-auth transactions for
retail merchants.
Completion – Complete the transaction for the final amount including
tip:
1. At the idle screen, press [Enter] to access the main menu.
Uuse [▼] button to highlight r Pre Auth Completion.
2.
3. Press the key that corresponds to the desired search option.
NOTE: Cust PO # option is for commercial cards only.
4. Press [F4] (Select) once the transaction is located.
5. Confirm the pre-auth amount and press [Enter] to confirm, or [F4]
to change the amount.
6. Enter new amount and press [Enter].
7. The terminal starts to communicate with Global Payments (or HCP
host for an HCP completion). Once the transaction is complete, the
merchant copy of the receipt is printed.
8. Press [Enter] to print the customer copy of the receipt or press
[Cancel] if the customer copy is not required.
NOTE:
Pre-auth will not settle transactions. Completion will
settle transactions.
NOTE:
HCP completions are only available in retail mode.
The RRN and authorization code from the original
HCP pre-authorization must be used for the
completion request.
10 – Return
Use the Return transaction to credit a cardholder.