9.3 Reboot Device; Reset Device To Factory Default; Network Packets Capture; Entering Post Mode And Recover System Image - Fanvil X4 User Manual

9.3 Reboot Device

Users may reboot the device from soft-menu, [Menu] -> [Reboot System], and confirm the action by
[Yes]. Or, simply remove the power supply and restore it again.
9.4

Reset Device to Factory Default

Reset Device to Factory Default will erase all user's configuration, preference, database and profiles
on the device and restore the device back to the state as factory default.
To perform a factory default reset, user should [Menu] -> [Settings] -> [Advanced settings], and then
input the password to enter the interface. Then choose [Reset to Default] and press [Enter], and
confirm the action by [Yes]. The device will be rebooted into a clean factory default state.
9.5

Network Packets Capture

Sometimes it is helpful to dump the network packets of the device for issue identification. To get the
packets dump of the device, user needs to log in the device web portal, open page [System] ->
[Tools] and click [Start] in "Network Packets Capture" section. A pop-up message will be prompt to
ask user to save the capture file. User then should perform relevant operations such as
activate/deactivate line or making phone calls and click [STOP] button in the web page when
operation finished. The network packets of the device during the period have been dumped to the
saved file. User may examine the packets with a packet analyzer or send it to support.
9.6

Entering Post Mode and Recover System Image

WARNING! P
LEASE AVOID UPDATING SYSTEM IMAGE FROM
.
IMAGE IS DAMAGED
If the device could not boot up and entered into POST MODE, it is usually because of system image
damaged due to power failure during software upgrade. When this occurs, users may follow below
steps to restore the system image.
Step 1. Download the latest device software.
Step 2. Setup a FTP server on a PC and put the downloaded software in the FTP repository.
Fanvil Technology Co., Ltd
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P
Email: sales@fanvil.com support@fanvil.com
<文档标题>
OST MODE UNLESS THE SYSTEM