Fanvil X4 User Manual
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Fanvil X4 User Manual

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<文档标题>
User Manual
X4
Document Version: 2.0
Software Version: 2.0
Release Date: 2016/8/26
Fanvil Technology Co., Ltd
HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.
Tel: +86-755-2640-2199
Fax: +86-755-2640-2618
Email: sales@fanvil.com
support@fanvil.com
Beijing Tel:+86-10-5753-6809
Suzhou Tel: +86-512-6592-0605

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  • Page 1 <文档标题> User Manual Document Version: 2.0 Software Version: 2.0 Release Date: 2016/8/26 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

  • Page 2: Table Of Contents

    5.4 Call Logs...............................33 5.5 Voice Message............................34 5.6 Do-Not-Disturb.............................35 5.7 Auto-Answering........................... 36 5.8 Call Forward............................37 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...
  • Page 3 7.22 PHONEBOOK / Cloud Phonebook....................65 7.23 PHONEBOOK / Blacklist........................66 7.24 PHONEBOOK / Advanced........................66 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 4 Appendix I - Icon Illustration..........................75 Appendix II – Text Input from Keypad......................76 Appendix III – LED Definition.......................... 78 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 5: Figures

    Figure 30 - Voice Message Screen....................35 Figure 31 - DND Enabled on All Lines..................35 Figure 32 - Configure DND on Line....................36 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 6 Figure 46 - Deletion Configuration....................56 Figure 47 - Dial Plan Configuration....................57 Figure 48 - Softkey Configuration ....................68 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 7 Table 13 - Look-up Table of Characters..................76 Table 14 - DSS KEY LED State..................... 78 Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 8: Instruction

    Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 9: Overview

    DSS key definition and display through easy configuration. Meanwhile, with its intelligent design of the DSS key/LCD, it can be multiplied as expansion modules to save space and cost. X4 will provide the best user experience to advance enterprise users.”...

  • Page 10: Installation

    Installation Use PoE or External Power Adapter X4, called as ‘the device’ hereafter, supports two power supply modes, power supply from external power adapter and X4 supports 802.3af Class 2 Power over Ethernet (PoE) complied switch (PoE support also applies to X4G).

  • Page 11: 2.2 Desktop And Wall-Mount Installation

    Figure 1 - Desktop Installation To mount the device on the wall, please follow the instructions in below picture. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 12: Figure 2 - Wall-Mount Installation

    Figure 3 - Connecting to the Device NOTICE! Power adapter is optional for both X4 and X4G model Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 13: Introduction To The Phone User Interface

    Standard Telephone Keys – The 12 standard telephone keys provide the same function as  standard telephones, but further to the standard function, some keys also provide special Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 14: Using Handset / Hands-Free / Headset

    User can use line key to make or answer a call on specific line. If handset has been lifted, the audio Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 15: Screen Gui

    By long-pressed the navigation keys, user can scroll the list or items in a faster speed. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 16: Web Portal

    [Menus] -> [Status] or by pressing [Down] navigation key. Figure 7 - Check the Device ’ s IP Address Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 17: Figure 8 - Web Portal Login Page

    User must enter the username and password to log in to the web portal. The default username and password are both ‘admin’. For the detail of web portal operations, please refer to 8 Web Portal. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 18: Phone Configuration

    To establish a PPPoE connection, user should configure username and password provided by the service provider. The device is default configured in DHCP mode. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 19: Line Configurations

    For users who want to configure more options, user should use web management portal to modify or Advanced Settings in accounts on the individual line to configure those options. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 20: Figure 10 - Configure Advanced Line Options

    STUN / Outbound Proxy server address, user must edit in the device web portal. (Refer to 8.15 LINES / Global Settings and 8.12 LINES / SIP ) Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 21: Using The Phone

    To make a phone call, user can firstly dial a number by one of the above methods. When the dialed Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 22: Figure 12 - Dialing A Number Before Audio Channel Opened

    [OK] button to call out, or the number will be dialed out automatically after timeout. Figure 13 - Dial a Number after Audio Channel Opened Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.
  • Page 23 [Line] -> ’ [Dial Plan] -> “Basic Settings” and apply it. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 24: Figure 14 - Calling Remote Party

    [OK] / [Answer] button. To divert the incoming call, user should press [Divert] button. To reject the incoming call, user should press [Reject] button. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 25: Figure 16 - Talking Mode Screen

    [Resume] icon. User can press the [Resume] button to resume the call. Figure 17 - Call Holding Screen Call Ended  Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 26: Make / Receive Second Call

    Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 27: Join / Split Two Calls (3-Way Local Conference)

    [Split] button. Figure 20 - Conference Call Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 28: Call Transfer

    By default the phonebook is empty, user may add contact(s) into the phonebook manually or from call logs . Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 29: Add / Edit / Delete Contact

    To add a new contact, user should press [Add] button to open Add Contact screen and enter the contact information of the followings, Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 30: Add / Edit / Delete Group

    To delete a group, press [Option] -> [Delete] button. To edit a group, press [Edit] button. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 31: Browse And Add / Remove Contacts In Group

    [Add] (Option)button to enter the group contacts management screen.Press [Add] button to create a new contact for the group; press [Option] button to remove the contact from the group. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 32: Using Cloud Phonebook

    Once the cloud phonebook is downloaded completed, user may browse the contact list and dial the contact number same as in local phonebook. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 33: Call Logs

    User can delete a call log by pressing [Delete] button and can clear all call logs by pressing [Clear] button. Figure 28 - Call Logs Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 34: Voice Message

    Press [Edit] button to enable and edit the voice message number, when done, press [OK] /  [Save] button to save the configuration. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 35: Do-Not-Disturb

    Press [DND] button again to disable DND on all line and icon will be disappeared.  Figure 31 - DND Enabled on All Lines Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 36: Auto-Answering

    Press left/right navigation button to select the auto-answering option. When done, press [Save]  button to save the changes. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 37: Call Forward

    Call Forward on Busy – When user is busy, the incoming call will be forwarded to the  configured number. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 38: Figure 35 - Select Line For Call Forward Configuration

    When done, press [Save] / [OK] button to save the changes. Figure 35 - Select Line for Call Forward Configuration Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 39: Dss Lcd Configuration

    User can enter the DSS Key page configuration by long-press key, where user can Delete/Add page(s) for the DSS LCD. Besides, user can modify DDS key configuration by long-press each one. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 40: Figure 38 - Dss Lcd Page Configuration Screen

    More detailed information refers to 8.26 FUNCTION KEY / Function Key and Table 13 - DSS KEY LED State. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 41: Figure 39 - Dss Lcd Screen Configuration

    <文档标题> Figure 39 – DSS LCD Screen Configuration Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...

  • Page 42: Phone Settings

    Press soft-button [Menu] till you find the [Settings] item.  Enter [Settings] item till you find the [Basic Settings] item.  Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 43: Set Device Time/Date

    MON, JAN 1  Monday, January 1  DD-MM-YY  Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...

  • Page 44: Set Device Language

    Press [Yes] or [OK] button to execute the reset command, or [No] to exit.  Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 45: Web Portal

    NOTICE! The web call is limited to make a single call. To make or answer a second call is not allowed. Figure 40 - Web Call Controls Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 46: System / Information

     SIP account status ( Registered / Unapplied / Trying / Timeout )  Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 47: System / Account

    The Auto Provision settings help IT manager or service provider to easily deploy and manage the devices in mass volume. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 48: System / Tools

    Enter the username of the service account. Display Name Enter the display name to be sent in a call request. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 49 Enable Hotline Enable hotline configuration, the device will dial to the specific number immediately at audio Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 50 Server Conference Number conference room number when Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 51 DTMF SIP INFO Mode Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’ Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 52 BLF phone. Please enter the BLF server, if the sever does Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 53: Lines / Dial Peer

    Set the Signal port, and the default is 5060 for SIP. Alias Set the Alias. This is the text to be added, Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 54: Figure 42 - Global Substitution Configuration

    “322”, the device will still send “322” rather than “8333332”. The replacement rules should be matched globally. Figure 42 - Global Substitution Configuration Example 2: Local Substitution Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 55: Figure 43 - Local Substitution Configuration

    For example, when users dial “1383322”, the device will send out “13833220088” . Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 56: Figure 45 - Add Suffixes Configuration

    For example, when users dial “98322”, the device will send out “8322” . Figure 46 - Deletion Configuration Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 57: Lines / Dial Plan

    Configure basic settings for lines, Table 4 - Basic Settings for Lines on Web Parameters Description Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 58: Phone / Features

    Auto hand up time at handset mode Enable Call Waiting Enable this setting to allow user to take second Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 59 Configure the Emergency Call Number. Despite the keyboard is locked, you can dial the emergency call number Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...
  • Page 60 Set the device to accept Active URI command from specific IP address. NOTICE! This feature is usually used for device management and will be described in “X4 Administration Guide” Push XML Server Configure the Push XML Server, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not.

  • Page 61: Phone / Audio

    Parameters Description First Codec The first preferential DSP codec:G.711A/U,G.722,G.723,G.729,G.726-32, ILBC,AMR,AMR-WB Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809...
  • Page 62 Please note when set the volume at the maximum level it may create noise and decrease the echo canceller. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 63: Phone / Mcast

    Listened multicast server name Host:port Listened multicast server’s multicast IP address and port. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

  • Page 64: Phone / Time/Date

    Hour End The DST end hour Manual Time Settings Set time manually Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

  • Page 65: Phone / Advanced

    URL where an XML phonebook is stored. The URL may be based on HTTP/HTTPs or FTP protocol with or without authentication. If authentication is required, user must configure the username and password. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 66: Phonebook / Blacklist

    Access password (optional) NOTICE! In regard of creating a cloud phonebook and setting up a cloud phonebook server, please refer to “X4 Administration Guide”. LDAP Settings The cloud phonebook allows user to retrieve contact list from a LDAP Server through LDAP protocols.

  • Page 67: Call Logs

    Note: You cannot subscribe the same number for BLF and Presence at the same time Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 68: Function Key / Softkey

    User can configure different functions in different screens for each softkey. Figure 48 - Softkey Configuration Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 69: Advanced Features

    VPN connection established after reboot. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 70: Openvpn

    Same as L2TP connection, the connection will be established every time when system rebooted until user disable it manually. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 71: Trouble Shooting

    Manufacturer will keep publishing software update to fix bugs and improve device features. The device will check for new software release on manufacturer cloud server automatically and periodically. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 72: 9.3 Reboot Device

    Step 2. Setup a FTP server on a PC and put the downloaded software in the FTP repository. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.

  • Page 73: Common Trouble Cases

    “10.5 Network Packet Capture” to get the network packet capture of registration process and send it to Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R.
  • Page 74 <文档标题> support to analyze the issue. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com Beijing Tel:+86-10-5753-6809 Suzhou Tel: +86-512-6592-0605...
  • Page 75 Please lower down the speaker volume a little bit, the speaker mode chopping will be gone. Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com...

  • Page 76: Appendix I - Icon Illustration

    Mute Microphone (During Call) Volume down Volume up Hold Conference Transfer Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

  • Page 77: Appendix Ii - Text Input From Keypad

    *#(space)@,.:/?<>[]%! &$~+-= ＊ Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...
  • Page 78 9 w z y x W Z Y X (space) *#(space)@,.:/?<>[]%! ＊ &$~+-= Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

  • Page 79: Appendix Iii - Led Definition

    Disable DND Green On New voice message waiting No new voice message Fanvil Technology Co., Ltd HQ Add: 4F, Block A, Building 1#, GaoXinQi Hi-Tech Park (Phase-II）, 67th District, Bao'An, Shenzhen, China 518101 P.R. Tel: +86-755-2640-2199 Fax: +86-755-2640-2618 Email: sales@fanvil.com support@fanvil.com...

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