Fanvil X3G User Manual
  1. Manuals
  2. Brands
  3. Fanvil Manuals
  4. IP Phone
  5. X3G
  6. User manual

Fanvil X3G User Manual

Hide thumbs Also See for X3G:
Table of Contents

Advertisement

Quick Links

<文档标题>
User Manual
X3G
Document Version: 2.0
Software Version: 2.0
Release Date: 2016/12/10
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the X3G and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Fanvil X3G

Summary of Contents for Fanvil X3G

  • Page 1 <文档标题> User Manual Document Version: 2.0 Software Version: 2.0 Release Date: 2016/12/10 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 2: Table Of Contents

    <文档标题> Table of Content Figures...................................5 Tables..................................8 1 Safety Instruction............................9 2 Overview................................10 3 Installation..............................11 3.1 Use PoE or External Power Adapter..................... 11 3.2 Desktop and Wall-mount Installation..................... 12 4 Introduction to the Phone User Interface....................14 4.1 Keypad..............................14 4.2 Using Handset / Hands-free/ Headset...................15 4.3 Screen User Interface........................16 4.4 Web Portal............................17...
  • Page 3 <文档标题> 7 Phone Settings.............................. 51 7.1 Adjust Audio Volume........................51 7.2 Set Ring Tone Volume and Type....................51 7.3 Adjust LCD Energysaving........................51 7.4 Set Device Time/Date........................52 7.5 Set Device Language........................53 7.6 Reboot the Device..........................53 7.7 Reset to Factory Default........................53 8 Web Portal...............................54 8.1 Web Portal Authentication.......................
  • Page 4 <文档标题> 8.27 FUNCTION KEY / Softkey......................78 9 Advanced Features............................79 9.1 VPN..............................79 9.1.1 L2TP..............................79 9.1.2 OpenVPN............................80 10 Trouble Shooting............................81 10.1 Get Device System Information....................81 10.2 Upgrade to the Latest Software....................81 10.3 Reboot Device..........................82 10.4 Reset Device to Factory Default....................82 10.5 Network Packets Capture......................82 10.6 Entering Post Mode and Recover System Image..............

  • Page 5: Figures

    <文档标题> Figures Figure 1 - Desktop Installation...................... 12 Figure 2 - Change Handset Hook to Wall-mount Mode............13 Figure 3 - Wall-mount Installation....................13 Figure 4 - Connecting to the Device.................... 13 Figure 5 - Keypad..........................14 Figure 6 - Screen Layout / Default Standby Screen..............16 Figure 7 - Vertical Scroll Bar......................
  • Page 6 <文档标题> Figure 33 - Default Line........................28 Figure 34 - Dialing a Number before Audio Channel Opened..........29 Figure 35 - Dial a Number after Audio Channel Opened............30 Figure 36 - Calling Remote Party....................31 Figure 37 - Incoming Call Screen....................31 Figure 38 - Talking Mode Screen....................
  • Page 7 <文档标题> Figure 71 - Local Substitution Configuration................64 Figure 72 - Add Prefixes Configuration..................65 Figure 73 - Add Suffixes Configuration..................65 Figure 74 – Deletion Configuration....................66 Figure 75 – Softkey Configuration ....................78 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 8: Tables

    <文档标题> Tables Table 1 - Time Settings Parameters....................52 Table 2 - Line Configuration on Web.................... 57 Table 3 - Global Settings for Lines on Web................. 67 Table 4 - Common Phone Feature Settings on Web..............67 Table 5 - Audio Settings on Web....................71 Table 6 - MCAST Parameters on Web..................

  • Page 9: Safety Instruction

    <文档标题> Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supply may ...

  • Page 10: Overview

    <文档标题> Overview The new X3G color screen IP Phone is a high-end enterprise desktop phone which increases enterprise users’ productivity at a cost-effective price. Evolved from enterprise IP phones, X3G pushes its high-end cost-effective enterprise IP phone to another level. X3G inherits enterprise features from enterprise phones, such as HD voice in handset, headset, and full-duplex speakerphone modes, PoE, Fast/Gigabit Ethernet, QoS, secure transmission, auto-provisioning, and more.

  • Page 11: Installation

    Installation Use PoE or External Power Adapter X3G, called as ‘the device’ hereafter, supports two power supply modes, power supply from external power adapter and X3G supports 802.3af Class 2 Power over Ethernet (PoE) complied switch PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission.

  • Page 12: Desktop And Wall-Mount Installation

    <文档标题> Desktop and Wall-mount Installation The device supports two installation mode, desktop and wall-mount. To set up the phone to be used on desktop, please follow the instructions in below picture to install the device. Figure 1 - Desktop Installation To mount the device on the wall, please follow the instructions in below picture.
  • Page 13 Please connect power adapter, network, PC, handset, and headset to the corresponding ports as described in below picture. Figure 3 - Connecting to the Device NOTICE! Power adapter is optional for X3G model VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 14: Introduction To The Phone User Interface

    <文档标题> Introduction to the Phone User Interface Keypad Figure 4 - Keypad The above picture shows the keypad layout of the device. Each key provides its own specific function. User should refer to the illustration in this section about the usage of each key and the description in this document about each function.

  • Page 15: Using Handset / Hands-Free/ Headset

    <文档标题> standard telephones, but further to the standard function, some keys also provide special function by long-pressing the key,  Key # - Long-pressed to lock the phone. (Default PIN is 123) Navigation Keys – User can press up/down navigation keys to change line focus in talking ...

  • Page 16: Screen User Interface

    <文档标题> Screen User Interface Figure 5 - Screen Layout / Default Standby Screen The screen user interface is mostly presented in the above layout except some prompt messages. The upper area is the main screen to display the device’s status and information or data for viewing or editing.

  • Page 17: Web Portal

    <文档标题> Figure 6 - Vertical Scroll Bar Web Portal User can also use the device’s web portal to manage or operate the device. User should open the device’s web portal page by entering the device’s IP address in a browser. To get the device IP address, user could press the soft-menu button [Menus] ->...
  • Page 18 <文档标题> The first screen of the device’s web portal is the login page. Figure 8 - Web Portal Login Page User must enter the username and password to log in to the web portal. The default username and password are both ‘admin’. For the detail of web portal operations, please refer to 8 Web Portal. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 19: Setting Up

    <文档标题> Setting Up In order to get the device ready for making and receiving phone calls, the device must be configured with correct network configurations and at least one of the lines must be configured with an SIP Service. Network Configuration The device relies on IP network connection to provide service.

  • Page 20: Line Configurations

    <文档标题> The device is default configured in DHCP mode. Line Configurations A SIP line must be configured properly to be able to provide telephony service(SIP PBX). The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication.
  • Page 21 <文档标题> Figure 10 - Configure SIP Proxy Server Port Figure 11 - Configure SIP Username VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 22 <文档标题> Figure 12 - Configure Authentication Name Figure 13 - Configure SIP Authentication Password VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 23 <文档标题> Figure 14 - Configure Display Name Figure 15 - Enable / Disable Outbound Proxy VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 24 <文档标题> Figure 16 - Enable / Disable Sip Line Save the adjustment by pressing [OK] or [Save] when done. For users who want to configure more options, user should use web management portal to modify or Advanced Settings in accounts on the individual line to configure those options. Figure 17 - Configure Advanced Line Options VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 25 <文档标题> Figure 18 - Configure SIP Realm/Domain Figure 21 - Configure DTMF Mode Figure 19 –Configure Unregistered Dial Figure 22 - Enable / Disable STUN Figure 20 - Enable / Disable Anonymous Figure 23 - Configure Local Port VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 26 <文档标题> Figure 24 - configure Ring Type Figure 27 - Configure Park Number Figure 25 - Configure MWI Number Figure 28 - Configure Join Call Number Figure 26 - Configure Pickup Number Figure 29 - Enable / Disable Missed Call VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...
  • Page 27 <文档标题> Figure 30 - Enable / Disable Feature Sync Figure 31 - Enable / Disable SCA NOTICE! On the device, user can only configure whether STUN / Outbound Proxy is enabled, to change the STUN / Outbound Proxy server address, user must edit in the device web portal.

  • Page 28: Using The Phone

    <文档标题> Using the Phone Making Phone Calls Default Line  The device provides 2 line services. If both lines are configured, user can make or receive phone calls on either line. If default line is configured by user, there will be a default line to be used for making outgoing call which is indicated on the top left corner.

  • Page 29: Figure 34 - Dialing A Number Before Audio Channel Opened

    <文档标题> To make a phone call, user can firstly dial a number by one of the above methods. When the dialed number is completed, user can press [Dial] button on the soft-menu, or press hand-free button to turn on the speaker or headset, or off-hook to call out with the current line, or user can press line key to call out with specified line.

  • Page 30: Figure 35 - Dial A Number After Audio Channel Opened

    <文档标题> Figure 34 - Dial a Number after Audio Channel Opened NOTICE! For some users who get used to dial a number immediately by pressing # key, the user must login to the web to enable ‘Press "#" to invoke dialing option in page [Line] ->...

  • Page 31: Figure 36 - Calling Remote Party

    <文档标题> Cancel Call  While calling the number, user can press [End] button or close the audio channel by on-hook or press the hands-free button to drop the call. Figure 35 - Calling Remote Party Answering Incoming Call  When there is an incoming call while the device is idle, user will see the following incoming call alerting screen Figure 36 - Incoming Call Screen User can answer the call by off hook, open headset or pressing the hands-free button, or the [OK] /...

  • Page 32: Figure 38 - Talking Mode Screen

    <文档标题> Talking When the call is connected, user will see a talking mode screen as the following figure, Figure 37 - Talking Mode Screen 1.Audio Channel – The icon reflects the current audio channel being used. 2.Current Line – The line is being used on the call. 3.Remote Party –...

  • Page 33: Make / Receive Second Call

    <文档标题> Figure 38 - Call Holding Screen Call Ended  When user finished the call, user can on-hook to hang up the call or press the hands-free button to close the audio channel to hang up. NOTICE! When the call is held or in holding state, the user must press [Resume] button to back to call mode, or putting the handset back to the device or pressing Speaker-free button to hang up is not available.

  • Page 34: Figure 40 - Dual Calls

    <文档标题> Figure 39 – Second Incoming Call Screen Second Outgoing Call  To make a second call, user may press [XFER] / [Conf] button to make a new call on the default line or press the line key to make new call on specific line. Then dial the number the same way as making a phone call.

  • Page 35: Join / Split Two Calls (3-Way Local Conference)

    <文档标题> [Hold] / [Resume] button. Ending One Call  User may hang up the current talking call by closing the audio channel or press [End] button. The device will return to single call mode in holding state. Join / Split Two Calls (3-way Local Conference) 6.1.2 In the dual call mode, user can join two calls into a conference call by pressing [Conf] button.

  • Page 36: Using Phonebook

    <文档标题> button to transfer the first party to the second one. Unattended / Blind Transfer  Unattended transfer is also known as ‘Fire and Forget’ mode. Instead of connecting to the second party first and confirming the second call is established, user press [XFER] button first then dial the second party number.

  • Page 37: Figure 43 - Phonebook Is Empty

    <文档标题> NOTICE! The device can save up to total 500 contact records. Figure 43 - Phonebook is Empty When there are contact records in the phonebook, the contact records will be arranged in the alphabet order. User may browse the contacts with up/down navigation keys. User may fast scroll the contact list by holding the up/down navigation keys.

  • Page 38: Add / Edit / Delete Contact

    <文档标题> Add / Edit / Delete Contact 6.2.1 To add a new contact, user should press [Add] button to open Add Contact screen and enter the contact information of the followings, Contact Name  Tel. Number  Mobile Number  Other Number ...

  • Page 39: Browse And Add / Remove Contacts In Group

    <文档标题> To add a group, press [Add] button. To delete a group, press [Option] -> [Delete] button. To edit a group, press [Edit] button. Figure 46 - Group List Browse and Add / Remove Contacts in Group 6.2.3 User can browse contacts in a group by opening the group in group list with [OK] button. Figure 47 - Browsing Contacts in a Group When user is browsing contacts of a group, user can also add or remove contacts in that group by pressing [Add] button to enter the group contacts management screen.

  • Page 40: Using Cloud Phonebook

    <文档标题> Figure 48 - Add/Remove Contacts in a Group Using Cloud Phonebook Cloud phonebook allows user to configure the device to download a phonebook from a cloud server. This is very useful for office users to use the phonebook from a single source and save the effort to create and maintain the contact list individually.

  • Page 41: Open Cloud Phonebook

    <文档标题> Figure 49 - Cloud Phonebook List Open Cloud Phonebook 6.3.1 In cloud phonebook screen, user can open a cloud phonebook by pressing [OK] / [Enter] button. The device will start downloading the phonebook. If downloading failed, user will be prompted with a warning message.

  • Page 42: Call Logs

    <文档标题> Figure 51 - Browsing Contacts in Cloud Phonebook Call Logs The device can store up to 630 call log records and user can open the call logs to check all incoming, outgoing, and missed call records by pressing soft-menu button [History] In the call logs screen, user may browse the call logs with up/down navigation keys.

  • Page 43: Figure 52 - Call Logs

    <文档标题> Figure 52 - Call Logs User can also filter call logs with specific call log type to narrow down the call log records by pressing the left/right navigation button and select one of the call log types in the soft-menu buttons, - Missed Calls - Received Calls / Incoming Calls - Dialel Calls / Outgoing Calls...

  • Page 44: Voice Message

    <文档标题> Voice Message If the service of the lines supports voice message feature, when the user is not available to answer the call, the caller can leave a voice message on the server to the user. User will receive voice message notification from the server and device will prompt a voice message waiting icon on the standby screen, Figure 54 - New Voice Message Notification...

  • Page 45: Do-Not-Disturb

    <文档标题> Figure 55 - Voice Message Screen Figure 56 - Configure the Voice Message Number Do-Not-Disturb User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls (including call waiting). The DND can be enabled on line basis. To quickly enable or disable the DND on all lines: When the device is in the default standby mode, Press [DND] button to enable DND on all line and icon...

  • Page 46: Figure 57 - Dnd Enabled On All Lines

    <文档标题> Press [DND] button again to disable DND on all line and icon will be disappeared.  Figure 57 - DND Enabled on All Lines If user wishes to enable or disable DND on a specific line, user could change the DND mode in DND configurations.

  • Page 47: Auto-Answering

    <文档标题> Auto-Answering User may enable auto-answering feature on the device and any incoming call will be automatically answered (not including call waiting). The auto-answering can be enabled on line basis. When the device is in the default standby mode, if user wishes to enable or disable auto-answering on a specific line or change the auto-answering delay time, user could change the auto-answering configuration adopt following steps.

  • Page 48: Call Forward

    <文档标题> Figure 60 - Auto-answering Enabled on Line1 Call Forward Call forward is also known as ‘Call Divert’ which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line. There are three types, Unconditional Call Forward –...

  • Page 49: Figure 62 - Select Line For Call Forward Configuration

    <文档标题> Figure 61 - Select Line for Call Forward Configuration Figure 62 - Select Call Forward Type VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 50: Figure 64 - Activate Call Forward And Configure Call Forward Number

    <文档标题> Figure 63 - Activate Call Forward and configure Call Forward Number Figure 64 - Set Delay Time for Call Forward on No Answer VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 51: Phone Settings

    <文档标题> Phone Settings Adjust Audio Volume When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item.  Enter [Settings] item till you find the [Basic Settings] item.  Enter [Basic Settings] item till you find [Voice Volume] item. ...

  • Page 52: Set Device Time/Date

    <文档标题> Enter [Energysaving] item, press left / right navigation keys to enable or disabled the function,  you can set the energysaving time. Save the adjustment by pressing [OK] or [Save] when done.  Set Device Time/Date When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item.

  • Page 53: Set Device Language

    <文档标题> MM-DD-YY  MM-DD-YYYY  YY-MM-DD  YYYY-MM-DD  Set Device Language When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item.  Enter [Settings] item till you find the [Basic Settings] item. ...

  • Page 54: Web Portal

    <文档标题> Web Portal Web Portal Authentication User can log in onto the device web portal to manage the device or user’s profile. User must provide correct username and password to be able to log in. Web Call Besides making and receiving phone calls by operating the device directly, user could also making and receiving phone calls by operating the controls in the web portal.

  • Page 55: System / Information

    <文档标题> Figure 66 - Web Call, Entering Number and Select Line SYSTEM / Information User can get the system information of the device in this page including, Model  Hardware Version  Software Version  Uptime  Last uptime  MEMInfo ...

  • Page 56: System / Account

    The Auto Provision settings help IT manager or service provider to easily deploy and manage the devices in mass volume. For the detail of Auto Provision, please read “X3G Administration Guide” VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 57: System / Tools

    8.10 NETWORK / Advanced The network advanced settings is often configured by IT manager to enhance the quality of service of the device. The configurations are addressed in “X3G Administration Guide” 8.11 NETWORK / VPN User may configure a VPN connection in this page. Please refer to 9.1 VPN for more detail.
  • Page 58 <文档标题> refresh the page manually. Username Enter the username of the service account. Display Name Enter the display name to be sent in a call request. Authentication Name Enter the authentication name of the service account Authentication Password Enter the authentication password of the service account SIP Proxy Server Address Enter the IP or FQDN address of the SIP proxy...
  • Page 59 <文档标题> Call Forward Delay for No Answer Set the delay time of not answered call before being forwarded Enable Hotline Enable hotline configuration, the device will dial to the specific number immediately at audio channel opened by off-hook handset or turn on Hands-free or headset Hotline Number Set the hotline dialing number...
  • Page 60 Disable Blocking Anonymous Call Set the feature code to dial to the server Specific Server Type Set the line to collaborate with specific server type, this is to be address more in “X3G Administration Guide” Registration Expiration Set the SIP expiration interval...
  • Page 61 <文档标题> Convert URI Convert not digit and alphabet characters to %hh hex code DTMF Type Set the DTMF type to be used for the line DTMF SIP INFO Mode Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’...

  • Page 62: Lines / Dial Peer

    <文档标题> Enable GRUU Support Globally Routable User-Agent URI (GRUU) BLF Server registered server will receive subscription package from ordinary application of BLF phone. Please enter the BLF server, if the sever does not support subscription package, the registered server and subscription server will be separated. BLF List Number BLF List allows one BLF key to monitor the status of a group.
  • Page 63 <文档标题> by commas, or a list of digits. Destination Set Destination address. This is for IP direct. Port Set the Signal port, and the default is 5060 for SIP. Alias Set the Alias. This is the text to be added, replaced or deleted.

  • Page 64: Figure 70 - Global Substitution Configuration

    <文档标题> Figure 67 - Global Substitution Configuration Example 2: Local Substitution To dial a long distance call to Beijing requires dialing area code 010 before the local phone number. Using this feature 1 can be substituted for 010. For example, to call 62213123 would only require dialing 162213123 instead of 01062213123.
  • Page 65 <文档标题> Figure 69 - Add Prefixes Configuration Example 4: Add Suffixes If the dialed number ends with the fixed suffix number, the phone will send out your dialed phone number adding suffix number automatically. For example, when users dial “1383322”, the device will send out “13833220088” . Figure 70 - Add Suffixes Configuration Example 5: Deletion If the dialed number ends with the fixed prefix number, the phone will send out your dialed phone number...

  • Page 66: Lines / Dial Plan

    <文档标题> Figure 71 – Deletion Configuration 8.14 LINES / Dial Plan Figure 72 – Dial Plan Configuration The device supports 8 dialing modes: Press # to Send - Dial the desired number, and press # to send it to the server. ...

  • Page 67: Lines / Basic Settings

    <文档标题> Attended Transfer on Onhook - Hang up after the third party answers. The phone will transfer  the current call to the third party. Attended Transfer on Conference Onhook - Hang up during a 3-way conference call, the other ...
  • Page 68 <文档标题> Parameters Description DND Mode Configure the Phone DND If enable Phone DND, the phone rejects any incoming call, the caller will automatically prompt hang up. Ban Outgoing If you select Ban Outgoing to enable it, and you cannot dial out any number. Auto Handup Delay Specify Auto handup time, the phone will hang up and return to the idle automatically after Auto...
  • Page 69 Set the device to accept Active URI command from specific IP address. NOTICE! This feature is usually used for device management and will be described in “X3G Administration Guide” Push XML Server Configure the Push XML Server, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not.
  • Page 70 Action URL NOTICE! Action URL is used for device event submitting with IPPBX system. The detail is addressed in the “X3G Administration Guide” Block Out Settings The user with Administrators privilege can set the rule to blocked some numbers from dialing out.

  • Page 71: Phone / Audio

    <文档标题> User can add blocked number by entering the number in the edit box and click “Add” button. To remove a number from the blocked list, select the number from the dropdown box and click “Delete” button to remove it. 8.17 PHONE / Audio Change the audio settings,...

  • Page 72: Phone / Mcast

    <文档标题> Default Ring Type Set the default ring type. If the caller ID of an incoming call was not configured with specific ring type, the default ring will be used. Handset Volume Set the Handset volume, the value must be 1~9 Headset Volume Set the Headset volume, the value must be 1~9 Headset Ring Volume...

  • Page 73: Phone / Time/Date

    <文档标题> signaling. You can also configure the phone to receive an RTP stream from pre-configured multicast listening address(es) without involving SIP signaling. You can specify up to 10 multicast listening addresses. Table 6 - MCAST Parameters on Web Parameters Description Normal Call Priority Define the priority of the active call, 1 is the highest priority, 10 is the lowest.

  • Page 74: Phone / Advanced

    <文档标题> Location Select the user's time zone specific area DST Set Type Select automatic DST according to the preset rules of DST, or the manually input rules Offset The DST offset time Month Start The DST start month Week Start The DST start week Weekday Start The DST start weekday...

  • Page 75: Phonebook / Cloud Phonebook

    Access password (optional) NOTICE! In regard of creating a cloud phonebook and setting up a cloud phonebook server, please refer to “X3G Administration Guide”. LDAP Settings The cloud phonebook allows user to retrieve contact list from a LDAP Server through LDAP protocols.

  • Page 76: Phonebook / Blacklist

    Access username (optional) Access password (optional) NOTICE! In regard of creating a LDAP phonebook and setting up a LDAP phonebook server, please refer to “X3G Administration Guide”. 8.23 PHONEBOOK / Blacklist By adding a number into the blacklist, user will no longer receive phone call from that number and it will be rejected automatically by the device until user delete it from the blacklist.

  • Page 77: Function Key / Function Key

    <文档标题> User can also make web call by click on the number of a call log. 8.26 FUNCTION KEY / Function Key The device provides 2 user-define DSS Keys at most. User may configure/customize each DSS key in this webpage. Table 8 –...

  • Page 78: Function Key / Softkey

    <文档标题> make a call by pressing Line Key. Key Event User can select a key event as a shortcut to trigger. For example: MWI / DND / Release / Headset / Hold / etc. DTMF It allows user to dial or edit dial number easily. Open the specific URL directly.

  • Page 79: Advanced Features

    <文档标题> Advanced Features Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activate a line registration.

  • Page 80: Openvpn

    <文档标题> OpenVPN 9.1.2 To establish an OpenVPN connection, user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following, OpenVPN Configuration file: client.ovpn CA Root Certification: ca.crt Client Certification: client.crt Client Key: client.key User then upload these files to the device in the web page [Network] ->...

  • Page 81: 10 Trouble Shooting

    <文档标题> 10 Trouble Shooting When the device does not work properly, users may try the following methods to recover the device or gather relative information and send an issue report to support. 10.1 Get Device System Information Users may get the device system information by pressing [Settings] -> [Status]. The following basic information will be provided: Mode Software Version...

  • Page 82: Reboot Device

    <文档标题> 10.3 Reboot Device Users may reboot the device from soft-menu, [Menu] -> [Reboot System], and confirm the action by [Yes]. Or, simply remove the power supply and restore it again. 10.4 Reset Device to Factory Default Reset Device to Factory Default will erase all user’s configuration, preference, database and profiles on the device and restore the device back to the state as factory default.
  • Page 83 <文档标题> Step 1. Download the latest device software. Step 2. Setup a FTP server on a PC and put the downloaded software in the FTP repository. (Windows users can download free FTP server software such as WFTPD32 or 3CDaemon) Step 3. Configure the PC with fixed IP address as 192.168.10.10 Step 4.

  • Page 84: Common Trouble Cases

    <文档标题> 10.7 Common Trouble Cases Table 9 - Trouble Cases Trouble Case Solution Device could not boot up 1. The device is powered by external power supply via power adapter or PoE switch. Please use standard power adapter provided or PoE switch met with the specification requirements and check if device is well connected to power source.
  • Page 85 <文档标题> No Audio or Poor Audio in 1. Please check if Handset is connected to the correct Handset Handset ) port NOT Headset ( ) port. 2. The network bandwidth and delay may be not suitable for audio call at the moment. Poor Audio or Low Volume 3.

  • Page 86: Appendix I - Icon Illustration

    <文档标题> Appendix I - Icon Illustration Table 10 - Keypad Icons Redial Handsfree (HF) Phone lock=long-pressed key(#) Mute microphone (during call) Volume down Volume up Table 11 - Status Prompt and Notification Icons Call out Call in Call hold Network disconnected Keypad locked Missed calls New voice message waiting...
  • Page 87 <文档标题> Auto-answering activated Call forward activated Handsfree (HF) mode Headset (HP) mode Handset (HS) mode Microphone muted Mixed type input Lower case input Upper case input Numeric input VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: (0)330 088 0195 Fax: +44 (0)1245 808299...

  • Page 88: Appendix Ii - Text Input From Keypad

    <文档标题> Appendix II – Text Input from Keypad Look-up Table of Characters Table 12 - Mode Text Characters Of Icon Mode Button Each Press Numeric #(space)@,.:/?<>[]%! ＊ ＊ &$~+-= + - * % / | @ ! : Lower a b c Case Alphabets d e f...
  • Page 89 <文档标题> + - * % / | @ ! : Upper A B C Case D E F Alphabets G H I J K L M N O P Q R S T U V WZYX (space) #(space)@,.:/?<>[]%! ＊ ＊ &$~+-= 1 + - * % / | @ ! : Mixed...

  • Page 90: Appendix Iii - Led Definition

    <文档标题> Appendix III – LED Definition Table 13 - DSS KEY LED State Type LED Light State Line Key Line inactive Green On Line ready (registered) Green Blinking Dialing / ringing / call holding Green On Subscribed number is idle. Red On Subscribed number is busy.

Table of Contents

Save PDF