Call Transfer; Using Phonebook - Fanvil X4 User Manual

Call Transfer

5.1.3
When the user is talking with a remote party and wish to transfer the call to another remote party,
there are two way to transfer the call, attended and unattended.
Attended Transfer

The attended call transfer is also known as the 'polite mode' which is to dial through the other
remote party, wait for the remote party to answer the call and then transfer the call.
This is the same procedure as making two concurrent calls. In the dual call mode, press the [XFER]
button to transfer the first party to the second one.
Unattended / Blind Transfer

Unattended transfer is also known as 'Fire and Forget' mode. Instead of connecting to the second
party first and confirming the second call is established, user press [XFER] button first then dial the
second party number. When the number is dialed, user can press[XFER] button again and the first
party will be transfer to the second.
This is like helping the first party to dial to the second one. However, the transfer could be successful
if the second party answered it, or could be failed if the second party is busy or rejected it.
NOTICE! More advanced transfer configuration, please refer to 8.14 LINES / Dial Plan.
5.2

Using Phonebook

User can save contacts' information in the phonebook and dial the contact's phone number(s) from
the phonebook. To open the phonebook, user can press soft-menu button [Dir] in the default standby
screen or keypad.
By default the phonebook is empty, user may add contact(s) into the phonebook manually or from
call logs .
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