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Using H.323 Protocol
H.323 Troubleshooting
The voice quality is poor.
The H.323 phone supports packet loss and network jitter to some extent. Above
these levels, the voice quality can deteriorate. The G.729 codec will have better
performance over the G.711 codec and it can be selected in the configuration.
The call-hold feature does not work properly.
The call-hold feature requires co-operation from both ends. The behavior is not
defined if the other phone does not support the hold feature.
The speakerphone does not work.
The H.323 phone has a speaker to support one-touch dialing, but not for a
speakerphone. The other party will hear you if you are in speaker mode but the
voice on the speaker may be of poor quality.
Browser Access
There is no response through the browser.
Check if the H.323 phone is connected to the network and if you have the correct
IP address of the phone.
I do not know my IP address and am trying to access the H.323 phone.
Select the factory-default option and restart the phone. Now the phone will use
factory default parameters and uses a known IP address.
The browser displays a server-busy message.
This implies that another person is configuring the H.323 phone.
The browser displays a logout message.
Check the user name and password.
The browser displays a logout message during configuration.
If the browser is idle for
the session. You must restart the browser.
more
than 10 minutes, the H.323 phone will terminate
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