Getting Started ...6 Using Media Gateway Control Protocol ... 11 Using Session Initiated Protocol ...35 Using H.323 Protocol ...61 DPH-80 New Firmware Download Procedure ...87 Configuration Upload and Download ...90 SIP and H.323 Phone Book ...93 Technical Specifications ...95 Warranty ...97 Registration ...100...
Package Contents D-Link DPH-80 IP Phone Handset Handset cord Power adapter (9VDC/ 1A) If any of the above items are missing, please contact your reseller. Internet connection (via ISP) Local power outlet RJ-45 Ethernet Cable Contents of Package: Operation Requirements:...
Introduction The D-Link DPH-80 is a fully featured Ethernet business phone that allows both business and residential customers to benefit from IP Telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection.
Features and Benefits Designed for versatility and performance, the DPH-80 IP Phone provides the following features: IP address assignment using DHCP (Dynamic Host Configuration Protocol), PPPoE, or static configuration QoS support to ensure voice quality Adaptive jitter buffer for a smooth voice reception...
Getting Started Overview The D-Link DPH-80 is a low cost, simple to use, and extremely versatile IP phone with the look and feel of a normal PSTN phone. The D-Link IP Phone can operate under any of the three main Internet telephony protocols: Media Gateway Control Protocol (MGCP);...
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Getting Started Configuring the IP Address In order to use a Web browser to configure the DPH-80 IP phone, you must make sure the phone has a valid Ethernet connection to a PC or LAN via its Ethernet port. We recommend using a recent version of any widely used browser such as Netscape or Internet Explorer.
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Getting Started Configuring the IP Address In the General Tab, click on Internet Protocol (TCP/IP). Click on Properties.
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Click on Use the following IP address, and enter a value in the 10.1.1.xx range. (Do not use the IP address 10.1.1.80; this address is already in use by the DPH-80 as a default address.) Change your IP address on your Ethernet adapter to 10.1.1.x, where x is something other than 80.
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Note: Upon pressing ‘*789*#’, the DPH-70 will ask for confirmation. Advance Configuration The DPH-80 is highly versatile and can be configured to operate in any of the three main Internet telephony protocols – MCGP, SIP, and H.323. The following sections contain configuration details, instructions for use, and a...
Protocol (MGCP) Infrastructure Requirements Although the DPH-80 MGCP phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications. MGCP phones need a Media Gateway Controller or Call Agent or Notified Entity.
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To access the web interface for the D-Link DPH-80: Use a JavaScript-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above) with the default IP address of the DPH-80 entered in the address box (http://10.1.1.80). The following page will appear.
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Using Media Gateway Control Protocol (MGCP) Configuring the MGCP Phone Main Configuration Page After logging in, the D-Link DPH-80 phone configuration page is displayed and provides access to the DPH-80. Click on General Configuration. A new page containing information about your...
Using Media Gateway Control Protocol (MGCP) General Configuration The items on this window are described below: Firmware Version : This shows the current firmware version of the IP phone. It is updated whenever the MGCP phone software is updated. It cannot be modified.
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Using Media Gateway Control Protocol (MGCP) General Configuration Country Code: This is a drop-down menu. Select the appropriate country. This field controls the type of tones played by MGCP phone. Obtain IP address using: If static option is selected, then a user-configured IP address, Net Mask, Default gateway, and DNS server address will be used for the phone.
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Using Media Gateway Control Protocol (MGCP) General Configuration Firmware Filename (up to 6 characters): This is the filename of the firmware that you want to download from the TFTP server. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters, and an underscore.
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Using Media Gateway Control Protocol (MGCP) General Configuration Speaker Gain: This will show the speaker gain in the range of -14 to 14 (unit of dB). Access Settings: The following three key sequences should be unique. Factory Default: This is the key sequence the user should dial on the phone to get the phone to use all the default values of the parameters.
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Using Media Gateway Control Protocol (MGCP) General Configuration The items on this window are described below: Call Agent IP: It must be in dot-separated form. An illegal IP address won’t be allowed for this field. (Ex: 10.241.5.200). Call Agent Port Number: This is the port at which the Call Agent receives and sends packets.
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Using Media Gateway Control Protocol (MGCP) General Configuration Do not click Save and Restart until you have finished configuration. RTP Statistics This is an informational page and shows the RTP statistical data from the cur- rent call and the previous call. This page is automatically refreshed every 5 seconds.
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Using Media Gateway Control Protocol (MGCP) General Configuration The items on this window are described below: Packets Received: Number of packets that have been received for the call. Packets Lost: Number of packets that have been lost in the network. Data Under Run Count: This is the jitter buffer under run count for the entire call.
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Using Media Gateway Control Protocol (MGCP) General Configuration After clicking Yes, the following screen will appear.
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Using Media Gateway Control Protocol (MGCP) General Configuration Configuration Upload Configuration Download...
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Using Media Gateway Control Protocol (MGCP) General Configuration When clicked, this link will display a warning page. Click Yes to download the configuration parameters from the TFTP server to the phone as the download filename. The TFTP server and filename are set in the General Configuration. Click No on the warning page to return to the main page.
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Using Media Gateway Control Protocol (MGCP) General Configuration New Password: A new login password should be entered here. This is case-sensitive and may be 20 characters long at maximum. Retype New Password: The above field value should be retyped here to confirm that the correct value was entered.
Using Media Gateway Control Protocol (MGCP) General Configuration Factory Reset When the Factory Reset link is clicked, it will display the following warning page. Click Yes to reset the phone to factory defaults and automatically restart. Click No on the warning page to return to the main page.
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Using Media Gateway Control Protocol (MGCP) General Configuration Logout When the Logout link is clicked, the You have been successfully logged out page is displayed and the current configuration session is terminated. Note: This page may also be displayed if you provided the wrong username and/or password or if your session has been inactive for more than 10 minutes.
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Using Media Gateway Control Protocol (MGCP) Using the MGCP Phone MGCP Phone Features D-Link DPH-80 works in 10, 100, and 10/100 Mbps Ethernet environments. It has an adjustable handset and speaker volume control and it plays tone for all numerical key press.
HOLD: When pressed, the MGCP phone disconnects both microphone and speaker while the connection is kept alive. No voice packets are transmitted from the D-Link MGCP phone. The hold LED is on. The user may press the button again to release the call. This feature requires support from the remote phone for proper functioning.
Remote diagnosis: The MGCP phone will send status and other messages to the log server configured in the MGCP phone. The remote log server should run the server application from D-Link to receive and display these messages. This feature can be disabled through the browser.
Using Media Gateway Control Protocol (MGCP) MGCP Troubleshooting Error Conditions The D-Link MGCP phone will detect the following error conditions and play the error tone. Error tone on network-connection failure. Upon network connection, the tone will revert to normal dial tone. The link LED also gives this information.
Using Media Gateway Control Protocol (MGCP) MGCP Troubleshooting Making a Call The MGCP phone is powered up properly but plays an error tone while making a call. Check to confirm the network connection and default gateway status. The MGCP phone plays a call-progress tone. The MGCP phone will play the call-progress tone while trying to establish a call and this can take time.
Using Media Gateway Control Protocol (MGCP) MGCP Troubleshooting I do not know my IP address and am trying to access the MGCP phone. Select the factory-default option and restart the phone. Now the phone uses factory-default parameters and uses a known IP address. The browser displays a server-busy message.
Using Media Gateway Control Protocol (MGCP) MGCP Production Test This section describes the production test supported by the D-Link MGCP phone. The main hardware blocks to be tested are (i) LED, (ii) Key Scan, (iii) Hook Switch, (iv) Codec & Handset, (v) Speaker, (vi) Memory and (vii) Ethernet MAC and PHY.
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Using Media Gateway Control Protocol (MGCP) MGCP Production Test Codec Loop Back Test This test determines if the codec loop back is working properly. In this test, the user must speak into the microphone and wait to hear their voice repeated after a delay in the speaker.
Protocol (SIP) IP Phone Configuration Infrastructure Requirements Although the DPH-80 SIP phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communica- tions. SIP phones need a proxy or redirect server to provide the directory function required to make calls.
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To access the web interface for the D-Link DPH-80: Use a JavaScript-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above) with the default IP address of the DPH-80 entered in the address box (http://10.1.1.80). The following page will appear.
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User Name: This is case-insensitive with a maximum of 20 characters. Password: This is case-insensitive with a maximum of 20 characters. After logging in, the D-Link DPH-80 Phone Configuration page is displayed and this page provides links to other pages.
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Using Session Initiated Protocol (SIP) Configuration Main Page General Configuration The items on this page are described below: Firmware Version : This shows the current firmware version of the IP phone. It is updated whenever the SIP phone software is updated. It can- not be modified.
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Using Session Initiated Protocol (SIP) Configuration Main Page Obtain IP address using: If the static option is selected, then a user- configured IP address, Net Mask, Default gateway, and DNS server ad- dress will be used for the phone. If DHCP is selected, then these values will be obtained using DHCP.
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Using Session Initiated Protocol (SIP) Configuration Main Page Firmware Filename (up to 6 characters): This is the filename of the firmware that you want to download from the TFTP server. It may be a maximum of 6 characters long. It should start with a letter and should consist of digits, letters, and an underscore.
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Using Session Initiated Protocol (SIP) Configuration Main Page Speaker Gain: This will show the speaker gain in the range of -14 to 14 (units of dB). Access Settings: The following three key sequences should be unique. Factory Default: This is the key sequence the user should dial on the phone to get the phone to use all the default values of the parameters.
Using Session Initiated Protocol (SIP) SIP Configuration The items on this page are described below: User Name: The user name is used to identify the caller for display purposes only. It should be a maximum 20 characters and should be comprised of only letters, digits, hyphens and/or underscores.
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Using Session Initiated Protocol (SIP) SIP Configuration Phone Port: This is the port number at which the phone will open the socket to send and receive SIP messages. Proxy Server Address: This is the IP address to which all-outgoing SIP messages will be sent.
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Using Session Initiated Protocol (SIP) SIP Configuration After entering the appropriate values, click Submit. The following page will ap- pear. Do not click Save and Restart until you have finished configuration.
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Using Session Initiated Protocol (SIP) SIP Configuration RTP Statistics This is an informational page that shows the RTP statistical data from the cur- rent call and the previous call. This page is automatically refreshed every 5 seconds. Packets Received: Number of packets that have been received for the call.
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Using Session Initiated Protocol (SIP) SIP Configuration Firmware Download When clicked, this link will display a warning page. Click Yes to download the firmware from the TFTP server to the firmware filename. The TFTP server and filename are set in the General Configuration. Click No on the warning page to return to the previous page.
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Using Session Initiated Protocol (SIP) SIP Configuration After the phone restarts, you will be returned to the previous page. Configuration Upload...
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Using Session Initiated Protocol (SIP) SIP Configuration When clicked, this link will display a warning page. Click Yes to upload the configuration parameters from the phone to the TFTP server as the upload filename. The TFTP server and filename are set in the General Configuration. Click No on the warning page to return to the previous page.
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Using Session Initiated Protocol (SIP) SIP Configuration Change Login Name and Password The items on this page are described below: Existing User Name: This is the user name that was used to access the MGCP phone from the web browser. This is case-insensitive and may be a maximum of 20 characters long.
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Using Session Initiated Protocol (SIP) SIP Configuration Retype New Password: The above field value should be retyped here to confirm that the correct value was written. If the two don’t match, the user will be prompted to retype them. Click Submit. Save and Restart When clicked, this link will display a warning page.
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Using Session Initiated Protocol (SIP) SIP Configuration Factory Reset When clicked, this link will display a warning page. Click Yes to reset the phone to factory defaults and to automatically restart. Click No on the warning page to return to the previous page.
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Using Session Initiated Protocol (SIP) SIP Configuration Logout When clicked, the You have been successfully logged out page is displayed and the current configuration session is terminated. Note: This page may also be displayed if you provided the wrong username and/or password or if your session has been inactive for more than 10 minutes.
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‘#’ (‘#’ signals the end of dialing to a SIP phone). The D-Link SIP phone works in 10, 100, and 10/100 Mbps Ethernet environ- ments. It has an adjustable handset and speaker volume control and it plays a tone for all numerical key press.
Hold: When pressed, the SIP phone disconnects both the microphone and the speaker while the connection is kept alive. No voice packets are transmitted from the D-Link SIP phone. The hold LED is on. The user may press the button again to release the call. This feature requires support from the remote phone for proper functioning.
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SIP phone will execute a production test upon the next restart. The pro- duction test is described later in this section. Error Conditions The D-Link SIP phone detects the following error conditions and plays an error tone. Error tone on network connection failure.
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Using Session Initiated Protocol (SIP) SIP Troubleshooting Some of the common error situations are described below. Power Up There is no tone on power up. Check the power adapter and power source, and restart the phone. There is no dial tone on power up. The SIP phone takes time to exchange information with DHCP and SIP proxy servers.
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Using Session Initiated Protocol (SIP) SIP Troubleshooting The voice quality is poor. The SIP phone supports packet loss and network jitter to some extent. Above these levels, the voice quality can deteriorate. The G.729 codec will have better performance over the G.711 codec and it can be selected in the configuration. The call-hold feature does not work properly.
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SIP Production Test This section describes the production test supported by the D-Link SIP phone. The main hardware blocks to be tested are (i) LED, (ii) Key Scan, (iii) Hook Switch, (iv) Codec & Handset, (v) Speaker, (vi) Memory and (vii) Ethernet MAC and PHY.
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Using Session Initiated Protocol (SIP) SIP Production Test LED Test This is the first test that is performed. This tests the LEDs. In this test, the three LEDs – Mute(Red), Hold(Red) and Speaker(Green) – glow simultaneously for a few seconds and then turn off. No tone is played for this test, as the SIP phone cannot detect if the test is successful.
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Using Session Initiated Protocol (SIP) SIP Production Test Ethernet Transmit Test In this test, packets containing 1 to 100mbps are transmitted and continue to be transmitted until the user ends the test by pressing any valid key on the keypad. This test does not play any tone, since the SIP phone cannot check if the test is successful.
Using H.323 Protocol IP Phone Configuration Infrastructure Requirements Although the DPH-80 H.323 phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications. H.323 phones need a Gate Keeper (GK) to provide the directory function required to make calls.
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If either operation fails, it will play an error tone indicating that the H.323 phone is not functional. D-Link H.323 phones can work without H.323 servers through the phone book. For this mode, configure the phone book through the browser and the phones will work with configurations in the phone book.
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To access the web interface for the D-Link DPH-80: Use a JavaScript-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above) with the default IP address of the DPH-80 entered in the address box (http://10.1.1.80). The following page will appear.
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User Name: This is case-insensitive with a maximum of 20 characters. Password: This is case-insensitive with a maximum of 20 characters. After logging in, the D-Link DPH-80 Phone Configuration page is displayed and this page provides links to other pages.
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Using H.323 Protocol Configuration Main Page Click on General Configuration. A new page containing information about your system and the DPH-80 will appear. General Configuration The items on this page are described below: Firmware Version: This shows the current firmware version of the IP phone.
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Using H.323 Protocol Configuration Main Page Country Code: This is a drop-down menu. Select the appropriate country. This field controls the type of tones played by the SIP phone. Obtain IP address using: If the static option is selected, then a user- configured IP address, Net Mask, Default gateway, and DNS server address will be used for the phone.
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Using H.323 Protocol Configuration Main Page TFTP Server: This is the IP address of the host where the TFTP server is running. It must be in dot-separated form. An illegal IP address won’t be allowed for this field. Firmware Filename (up to 6 characters): This is the filename of the firmware that you want to download from the TFTP server.
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Using H.323 Protocol Configuration Main Page Microphone Gain: This will show the microphone gain in the range of - 14 to 14 (unit of dB) Speaker Gain: This will show the speaker gain in the range of -14 to 14 (unit of dB) Access Settings: The following three key sequences should be unique.
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Gatekeeper (GK). Gatekeeper Port Number: This is the Port Number of the H.323 Gatekeeper. Telephone number: This is the telephone number of the H.323 phone, used in Gatekeeper registration. This will store any alphanumeric char- acter string up to 20 characters.
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Using H.323 Protocol Configuration Main Page Alias Name: This is the alias name for the H.323 phone. It will store any alphanumeric character string up to 30 characters. Fast Start: You can enable and disable the option for this mode. Tunneling: You can enable and disable the option for this mode.
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Using H.323 Protocol Configuration Main Page RTP Statistics This is an informational page that shows the RTP statistical data from the cur- rent call and the previous call. This page is automatically refreshed every 5 seconds. Firmware Download When clicked, this link will display a warning page. Click Yes to download the firmware from the TFTP server to the firmware filename.
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Using H.323 Protocol Configuration Main Page Upon clicking Yes, the following screen will appear. You will be returned to the previous page...
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Using H.323 Protocol Configuration Main Page Configuration Upload When clicked, this link will display a warning page. Click Yes to upload the configuration parameters from the phone to the TFTP server as the upload filename. The TFTP server and filename are set in the General Configuration. Click No on the warning page to return to the previous page.
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Using H.323 Protocol Configuration Main Page Configuration Download When clicked, this link will display a warning page. Click Yes to download the configuration parameters from the TFTP server to the phone as the download filename. The TFTP server and filename are set in the General Configuration. Click No on the warning page to return to the previous page.
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Otherwise, enter the same user name. This is case-insensitive and may be a maximum of 20 characters long. Old Password: This is the login password used to access the DPH-80 phone from the web browser. This is case-sensitive and may be a maxi- mum of 20 characters long.
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Using H.323 Protocol Configuration Main Page Retype New Password: The above field value should be retyped here to confirm that the correct value was written. If the two don’t match, the user will be prompted to retype them. Click Submit. Save and Restart When clicked, this link will display a warning page.
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Using H.323 Protocol Configuration Main Page Factory Reset When clicked, this link will display a warning page. Click Yes to reset the phone to factory defaults and to automatically restart. Click No on the warning page to return to the main page.
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Using H.323 Protocol Configuration Main Page Logout When clicked, the You have been successfully logged out page is displayed and the current configuration session is terminated. Note: This page may also be displayed if you provided the wrong username and/or password or if your session has been inactive for more than 10 minutes. If you are having an active session with the server, any other user accessing the H.323 phone’s configuration will get the Server Busy page and will not be al- lowed access.
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H.323 number by entering the number followed by ‘#’ (‘#’ signals the end of dialing to H.323 phone). The D-Link H.323 phone works in 10, 100, and 10/100 Mbps Ethernet environ- ments. It has an adjustable handset and speaker volume control and it plays a tone for all numerical keys.
HOLD: When pressed, the H.323 phone disconnects both microphone and speaker while the connection is kept alive. No voice packets are transmitted from the D-Link DPH-80 phone. The hold LED is on. The user may press the button again to release the call. This feature requires support from the remote phone for proper functioning.
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Remote diagnosis: The H.323 will send status and other messages to the log server configured in the DPH-80. The remote log server should run the server application from D-Link to receive and display these mes- sages. This feature can be disabled through the browser.
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Using H.323 Protocol H.323 Troubleshooting Some of the common error situations are described below. Power Up There is no tone on power up. Check the power adapter and power source, and restart the phone. There is no dial tone on power up. The H.323 phone takes time to exchange information with DHCP and the H.323 Gatekeeper (GK).
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Using H.323 Protocol H.323 Troubleshooting The voice quality is poor. The H.323 phone supports packet loss and network jitter to some extent. Above these levels, the voice quality can deteriorate. The G.729 codec will have better performance over the G.711 codec and it can be selected in the configuration. The call-hold feature does not work properly.
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H.323 Production Test This section describes the production test supported by the D-Link H.323 phone. The main hardware blocks to be tested are (i) LED, (ii) Key Scan, (iii) Hook Switch, (iv) Codec & Handset, (v) Speaker, (vi) Memory and (vii) Ethernet MAC and PHY.
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Using H.323 Protocol H.323 Production Test LED Test This is the first test that is performed. This tests the LEDs. In this test, the three LEDs – Mute(Red), Hold(Red) and Speaker(Green) – glow simultaneously for a few seconds and then turn off. No tone is played for this test, as the H.323 phone cannot detect if the test is successful.
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Using H.323 Protocol H.323 Production Test Ethernet Transmit Test In this test, packets containing 1 to 100mbps are transmitted and continue to be transmitted until the user ends the test by pressing any valid key on the keypad. This test does not play any tone, since the H.323 phone cannot check if the test is successful.
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From time to time, the DPH-80 will upgrade the software (firmware) that oper- ates the IP Phone. Firmware upgrades are announced by e-mail and may be downloaded to your system by using the following procedure. Basically the new release will contain two firmware files, which are downloadable into DPH80 systems using the tftp server.
If your server is configurable, make sure that the download block size is set to 512 bytes and port numbers are set to the default tftp port. Configure the DPH-80 systems as above, and verify with the example configuration shown above.
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DPH-80 New Firmware Download Procedure Downloading Dial the firmware download key on the DPH-80. (The factory default value is 456*#.) When the download starts, you will see the progress in the tftp server. After the tftp download is completed, verify the new firmware version by logging in to the DPH-80.
Uploading the Configuration The DPH-80 system must be configured with the system IP address of the upload destination and the filename in which parameters will be stored. This can be configured using the web interface. For this configuration Login to DPH80/ General Configuration/TFTP Configuration.
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This can be done using the web interface, by logging in to DPH80/General Configuration/TFTP Configuration. The download file should be in a specific format understandable by the DPH-80 system. Since it is difficult to manually write the configuration file, to change a...
Initiate the configuration download by clicking on the Configuration Download link in the main page, followed by a click on the Yes link in the warning page to confirm downloading. Upon successful download the DPH-80 system will reboot with the new downloaded configuration.
0.0.0.0. Otherwise, registration with a server is necessary. Calls can be received even if phone book is not configured. The DPH-80 contains 10 entries for the SIP phonebook, so the phone can be configured with a maximum of 10 direct-call clients. Each entry should contain the phone number, IP address, and port number of the destination party.
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Calls can be received even if the phone book is not configured. The DPH-80 contains 10 entries for the H.323 phonebook, so the phone can be configured with a maximum of 10 direct-call clients. Each entry should contain the phone number, IP address and port number of the destination party.
Technical Specifications Call Control Protocols Compliance MGCP, H.323, SIP Internet Protocol Compliance TCP/IP, UDP, ARP, TFTP, ICMP, Telnet, HTTP Available Audio Compression Schemes G.711 µ-law, G.711 A-law, G.723, G.729 IEEE 802.3 10BASE-T Ethernet compliant IEEE 802.3u 100BASE-TX Ethernet compliant Single Format: DTMF DTMF tone detection/generation LEDs LAN: 10/100M, Link/Act...
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Technical Specifications Storage Temperature -10 - 60 °C Humidity 5% - 95% non-condensing Safety UL/CUL, TUV Emission (EMI) FCC Class B CE Class B BSMI Class B C-Tick Class B...
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part.
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D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product...
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REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY Governing Law: This Limited Warranty shall be governed by the laws of the State of California.
T T T T T echni echni echni You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.
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