D-Link DPH-80 User Manual
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D-Link DPH-80 User Manual

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DPH-80 IP Phone
User's Guide
Version 1.0
Copyright©2003 D-Link Corporation
Printed in Taiwan

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Summary of Contents for D-Link DPH-80

  • Page 1 DPH-80 IP Phone User’s Guide Version 1.0 Copyright©2003 D-Link Corporation Printed in Taiwan...

  • Page 2: Warranty And Registration

    This Warranty applies on the condition that the product Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card.
  • Page 3 D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided by D-Link with such software product, for a period of ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link warrants the magnetic media, on which D-Link provides its software product, against failure during the same warranty period.
  • Page 4 CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF D-LINK'S PRODUCTS D-LINK SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY THE CUSTOMER'S OR ANY THIRD...
  • Page 5 The device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 6: Table Of Contents

    MGCP Troubleshooting_____________________________________________________ 28 8.4.1. Error Conditions ________________________________________________________ 28 8.4.2. Power-up ______________________________________________________________ 28 8.4.3. Making a call ___________________________________________________________ 28 8.4.4. Browser access _________________________________________________________ 29 8.4.5. Other functions _________________________________________________________ 29 DPH-80 SIP (Session Initiation Protocol) _________________________________________ 31 9.1. IP Phone Configuration_____________________________________________________ 31...
  • Page 7 9.6.3. Making a call ___________________________________________________________ 45 9.6.4. Browser access _________________________________________________________ 45 9.6.5. Other functions _________________________________________________________ 46 DPH-80 H.323 Protocol _______________________________________________________ 47 10.1. IP Phone Configuration ___________________________________________________ 47 10.1.1. Infrastructure Requirements ______________________________________________ 47 10.2. Configuring the H.323 phone______________________________________________ 47 10.2.1. Login Page _____________________________________________________________ 48 10.3.
  • Page 8 10.6. H.323 Troubleshooting ___________________________________________________ 60 10.6.1. Power up ______________________________________________________________ 60 10.6.2. Making a call ___________________________________________________________ 60 10.6.3. Browser access _________________________________________________________ 61 10.6.4. Other functions _________________________________________________________ 61 DPH80 New Firmware Download Procedure ____________________________________ 63 11.1. New Firmware Release ___________________________________________________ 63 11.2. Configuration ____________________________________________________________ 63 11.3.

  • Page 9: Introduction

    1. Introduction The D-Link DPH-80 is a fully featured Ethernet business phone that allows both business and residential customers to benefit from IP Telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection.

  • Page 10: Features

    H.450 Call transfer/Call on hold (for H.323) 4. Overview The D-Link DPH-80 is a low cost, simple to use and extremely versatile IP phone with the look and feel of a normal PSTN phone. The D-Link IP Phone can operate under any of the three main Internet telephony protocols: Media Gateway Control Protocol (MGCP);...

  • Page 11: Installation

    6.1. IP Address In order to use a Web browser to configure the DPH-80 IP phone, you must make sure the phone has a valid Ethernet connection to a PC or LAN via its Ethernet port. We recommend using a recent version of any widely used browser such as Netscape or Internet Explorer.
  • Page 12 Right-click on Local Area Connection (LAN). Click on Properties. • In the General Tab, click on Internet Protocol (TCP/IP). • Click on Properties.
  • Page 13 Click on Use the following IP address, and enter a value in the 10.1.1.xx range. (Do not use the IP address 10.1.1.80; that address is already in use by the DPH-80 as a default address.) If necessary, change the Subnet mask and the Default gateway to match the values shown above.

  • Page 14: Final Configuration

    Click OK. 7. Final Configuration The DPH-80 is highly versatile and can be configured to operate in any of the three main Internet telephony protocols – MCGP, SIP, and H.323. Please click on the hyperlink for the appropriate protocol and follow the directions indicated in the Web-based configuration utility.

  • Page 15: Mgcp (Media Gateway Control Protocol)

    IP Phone Configuration 8.1.1. Infrastructure Requirements Though the DPH-80 MGCP phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications. MGCP phones need a Media Gateway Controller or Call Agent or Notified Entity.

  • Page 16: Login Page To Ip Phone

    User Name: This is case-insensitive with a maximum of 20 characters. Password: This is case-insensitive with a maximum of 20 characters D-Link DPH-80 phone configuration After logging in the page is displayed and this page provides access to the DPH-80. Click Submit.

  • Page 17: Configuration Main Page

    8.2.2. Configuration Main Page Click on General Configuration. A new page containing information about your system and the DPH-80 will appear. 8.2.3. General Configuration Firmware Version : It shows the current firmware version of the IP phone. It is updated whenever the MGCP phone software is updated.
  • Page 18 Country Code: This is a drop-down menu. Select the appropriate country. This field controls the type of tones played by MGCP phone. Obtain IP address using: static • option is selected, then a user-configured IP address, Net Mask, Default gateway, and DNS server address would be used for the phone. •...
  • Page 19 allow the PPP session to be on permanently unless the server closes the connection. This field can be made active later to enable a configuration of timeout value. IP Address: This should have the IP address of the phone in dot-separated IP address form.

  • Page 20: Mcgp Configuration

    Production Key: This is the key sequence the user should dial on the phone to get to production-test mode. After entering this key sequence, MGCP phone will start in production-test mode upon next restart. TFTP upload: This is the key sequence the user should dial on the phone to start the TFTP software update.
  • Page 21 • Example 2: If the full identifier is given as dlink/1@book. The IP address will not be appended. AD: When this is enabled, the MGCP phone uses silence compression to save on bandwidth. This feature works irrespective of the codec selected. Codec1, Codec2 and Codec3 are drop-down menus.

  • Page 22: Rtp Statistics

    8.2.5. RTP Statistics This is an informational page and shows the RTP statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets Received: Number of packets that have been received for the call. Packets Lost: Number of packets that have been lost in the network.
  • Page 23 On clicking Yes the following screen will appear.

  • Page 24: Configuration Upload

    8.2.7. Configuration Upload 8.2.8. Configuration Download ‘yes’ When clicked, this link will display a warning page. Click to download the configuration parameters from the TFTP server to the phone as the download filename. ‘no’ The TFTP server and filename are set in the General Configuration. Click on the warning page to return to the main page.

  • Page 25: Change Login Name And Password

    8.2.9. Change Login Name and Password Existing User Name: This is the user name that was used to access the MGCP phone from the web browser. This is case-insensitive and may be 20 characters long at maximum. New User Name: If the user wants to change the login user name, it should be entered here.

  • Page 26: Save And Restart

    8.2.10. Save and Restart ‘yes’ When clicked, this link will display a warning page. Click to save all the updated parameters to the flash memory and restart the phone so that the latest changes take ‘no’ effect. Click on the warning page to return to the previous page. 8.2.11.

  • Page 27: Logout

    Using “Digit map” algorithm with the digit map supplied by Call Agent. Inter digit time out (2 seconds). 8.3.1. MGCP Phone Features D-Link DPH-80 works in 10, 100, and 10/100 Mbps Ethernet environment. It has an adjustable handset and speaker volume control and it plays tone for all numerical key press.

  • Page 28: Calling Features

    HOLD: When pressed, the MGCP phone disconnects both microphone and speaker while connection is kept alive. No voice packets are transmitted from the D-Link MGCP phone. Hold LED is on. User may press again to release the call. This feature requires support from the remote phone for proper functioning.

  • Page 29: Mgcp Troubleshooting

    Production testing. If you enter the specific key sequence, the D-Link MGCP phone will execute a production test upon next restart. The production test is described later in this section.

  • Page 30: Browser Access

    MGCP phone will play the call-progress tone while trying to establish a call and this can take time. If it takes a long time, check to make sure the MGCP call agent is running properly. Plays error tone The called party may not be registered with the proxy server. Plays error tone after a long time Call agent is not running and the MGCP phone times out before playing error tone.
  • Page 31 Entered remote-upgrade key sequence, no response You need to have the software files in TFTP server and the MGCP phone should be configured with the correct TFTP server and file names. Entered remote-upgrade key sequence, plays unidentified tone The MGCP phone plays a tone during software download. The MGCP phone will restart upon successful download.

  • Page 32: Dph-80 Sip (Session Initiation Protocol)

    IP Phone Configuration 9.1.1. Infrastructure Requirements Though the DPH-80 SIP phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications. SIP phones need a proxy or redirect server to provide the directory function required to make calls.

  • Page 33: Login Page To Ip Phone

    User Name: This is case-insensitive with a maximum of 20 characters. Password: This is case-insensitive with a maximum of 20 characters. After logging in, the D-Link DPH-80 Phone Configuration page is displayed and this page provides links to other pages.

  • Page 34: Configuration Main Page

    9.3. Configuration Main Page Click on General Configuration. A new page containing information about your system and the DPH-80 will appear. 9.3.1. General Configuration Firmware Version : It shows the current firmware version of the IP phone. It is updated whenever the SIP phone software is updated.
  • Page 35 PPP passwo d: This is the password used for PPP authentication with the PPP server while obtaining an IP address via PPPoE. Idle Timeout: This is the time interval in seconds of session inactivity after which the PPP session should be terminated. If this is set to 0, then the session will never be terminated.
  • Page 36 Upload Filename (up to 6 characters): This is the filename to upload the configuration parameters from the phone to the TFTP server. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters and underscore.

  • Page 37: Sip Configuration

    9.4. SIP Configuration User Name: The user name is used to identify the caller for display purposes only. It should be maximum 20 characters and should comprise only letters, digits, hyphen and/or underscore. Authentication Password: This is used in authentication along with Phone Number. It should be maximum 20 characters and should comprise only of letters, digits, hyphen and/or underscore.
  • Page 38 Outbound Proxy Address: This is the IP address where SIP messages will be sent. This Proxy Server Address is useful in traversing a firewall. Normally it should be same as AD: When this is enabled, the SIP phone uses silence compression to save on bandwidth.

  • Page 39: Rtp Statistics

    9.4.1. RTP Statistics This is an informational page and shows the RTP statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets Received: Number of packets that have been received for the call. Packets Lost: Number of packets that have been lost in the network.

  • Page 40: Configuration Upload

    You will be returned to the previous page. 9.4.3. Configuration Upload...

  • Page 41: Configuration Download

    ‘yes’ When clicked, this link will display a warning page. Click to upload the configuration parameters from the phone to the TFTP server as the upload filename. no’ The TFTP server and filename are set in the General Configuration. Click ‘ on the warning page to return to the previous page.

  • Page 42: Save And Restart

    Existing User Name: This is the user name that was used to access the MGCP phone from the web browser. This is case-insensitive and may be 20 characters long at maximum. New User Name: If the user wants to change the login user name, it should be entered here.

  • Page 43: Factory Reset

    9.4.7. Factory Reset ‘yes’ When clicked, this link will display a warning page. Click to reset the phone to ‘no’ factory defaults and automatically restart. Click on the warning page to return to the previous page. 9.4.8. Logout When clicked, the You have been successfully logged out page is displayed and the current configuration session is terminated.

  • Page 44: Using The Sip Phone

    ‘#’. ‘#’ signals end of dialing to SIP phone. D-Link SIP phone works in 10, 100, and 10/100 Mbps Ethernet environment. It has an adjustable handset and speaker volume control and it plays tone for all numerical key press.

  • Page 45: Algorithms

    SIP Troubleshooting 9.6.1. Error Conditions The D-Link SIP phone detects the following error conditions and plays an error tone. Error tone on network connection failure It will return to normal state upon network connection. The link LED also gives this information.

  • Page 46: Power Up

    9.6.2. Power up No tone on power up Check the power adaptor and power source, and restart the phone. No dial tone on power up The SIP phone takes time to exchange information with DHCP and SIP proxy servers. call progress tone dial tone During this time it will play .

  • Page 47: Other Functions

    Browser displays server-busy message It implies that another person is configuring the SIP phone. Browser displays logout message Check the user name and password. Browser displays logout message while configuring it If the browser is idle for more than 10 minutes the SIP phone will terminate the session.

  • Page 48: Dph-80 H.323 Protocol

    This section describes the infrastructure requirements for proper functioning of the D- Link (or any) H.323 phone. • Though the DPH-80 H.323 phones work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications.

  • Page 49: Login Page

    To access the web interface for the D-Link DPH-80: Use a JavaScript-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above) with the default IP address of the DPH-80 entered in the address box (http://10.1.1.80). The following page will appear.

  • Page 50: Configuration Main Page

    Password: is case-insensitive with a maximum of 20 characters. After logging in, the D-Link DPH-80 Phone Configuration page is displayed and this page provides links to other pages. 10.3. Configuration Main Page Click on General Configuration. A new page containing information about your system and the DPH-80 will appear.
  • Page 51 PPP passwo d: This is the password used for PPP authentication with the PPP server while obtaining an IP address via PPPoE. Idle Timeout: This is the time interval in seconds of session inactivity after which the PPP session should be terminated. If this is set to 0, then the session will never be terminated.
  • Page 52 Download Filename (up to 6 characters): This is the filename to download the configuration parameters from the TFTP server to the phone. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters and underscore.

  • Page 53: Parameters

    10.3.2. H.323 Parameters Gatekeeper registration: Enable and disable option for Gatekeeper registration. Gatekeeper IP address IP address of the H.323 Gatekeeper. It must be in dot- separated form. This field is a must for the phone to work with the Gatekeeper (GK). Gatekeeper Port Number: Port Number of the H.323 Gatekeeper.

  • Page 54: Rtp Statistics

    10.3.3. RTP Statistics This is an informational page and shows the RTP statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets Received: Number of packets that have been received for the call. Packets Lost: Number of packets that have been lost in the network.
  • Page 55 On clicking Yes the following screen will appear. You will be returned to the previous page.

  • Page 56: Configuration Upload

    10.3.5. Configuration Upload ‘yes’ When clicked, this link will display a warning page. Click to upload the configuration parameters from the phone to the TFTP server as the upload filename. no’ The TFTP server and filename are set in the General Configuration. Click ‘ on the warning page to return to the previous page.

  • Page 57: Change Login Name And Password

    Otherwise, enter the same user name. This is case-insensitive and may be 20 characters long at maximum. Old Password: This is the login password used to access the DPH-80 phone from the web browser. This is case-sensitive and may be 20 characters long at maximum.

  • Page 58: Save And Restart

    10.3.8. Save and Restart ‘yes’ When clicked, this link will display a warning page. Click to save all the updated parameters to the flash memory and restart the phone so that the latest changes take effect. The ou have been successfully logged out page will be displayed. The phone ‘no’...

  • Page 59: Logout

    ‘#’ (‘#’ signals end of dialing to H.323 phone). D-Link H.323 phone works in 10, 100, and 10/100 Mbps Ethernet environment. It has an adjustable handset and speaker volume control and it plays a tone for all numerical keys.

  • Page 60: Phone Features

    HOLD: When pressed, the H.323 phone disconnects both microphone and speaker while connection is kept alive. No voice packets are transmitted from the D-Link DPH-80 phone. Hold LED is on. User may press again to release the call. This feature requires support from the remote phone for proper functioning.

  • Page 61: Error Conditions

    D-Link to receive and display these messages. This feature can be disabled through the browser. Restore facto y defaults: If you enter the specified key sequence, the H.323 phone restores the configurable parameters to default values upon next restart. Production testing: If you enter the specific key sequence, the D-Link H.323 phone will...

  • Page 62: Browser Access

    The called party may not be registered with the Gate Keeper (GK). Plays error tone after long time The Gate Keeper (GK) may not be running and the H.323 phone times out before playing error tone. It can take some time. Voice quality is not good The H.323 phone supports packet loss and network jitter to some extend.
  • Page 63 Power out during remote upgrade If anything goes wrong during software upgrade the phone will use the previous existing software.

  • Page 64: Dph80 New Firmware Download Procedure

    TFTP server. A maximum of 6 characters, it should start with a letter and may consist of digits, letters and underscore. The filename does not include the characters “v1” or “v2” or the file extension. The DPH-80 system will identify the right image (v1 or v2) and download it.

  • Page 65: Downloading

    11.3. Downloading • Section 2. When you receive a new release verify the files as mentioned previously in Release . For changing the file names refer to the same section. • Choose one of three options: 1. Run the tftp server in the PC where firmware files are available. 2.

  • Page 66: Configuration Upload And Download

    Configuration Upload and Download This document aims at helping the user to upload and download configuration parameters from DPH80 system. 12.1. Configuration Upload This feature of DPH80 uploads current system configuration and stores it in a configured PC. This feature is implemented using the standard tftp application. 12.1.1.

  • Page 67: Download Configuration

    12.2.1. Download configuration The DPH80 system must be configured with the system IP address and filename of the new configuration parameters. This can be done using the web interface, by logging in to DPH80/General Configuration/TFTP Configuration. The download file must be in a specific format understandable by the DPH80 system, and it is very strongly recommended that this procedure be used to modify configurations.

  • Page 68: Sip And H.323 Phone Book

    SIP and H.323 Phone Book The Phone book feature of the DPH80 emulates the point-to-point functionality of the VOIP protocols. 13.1. SIP phone book Using the SIP phone book feature the user can make and receive calls to other SIP clients without the SIP server (redirect server or proxy server).
  • Page 69 Using the phone book feature, the user can make and receive calls to and from other H.323 endpoints without the H.323 gatekeeper or soft switch. Registration with the H323 server (Gatekeeper or soft switch) is not required to enable the phone book feature.
  • Page 70 Ontario, L6H 5W1 Canada TEL: 1-905-829-5033 FAX: 1-905-829-5095 TOLL FREE: 1-800-354-6522 URL: www.dlink.ca FTP: ftp.dlinknet.com E-MAIL: techsup@dlink.ca Chile D-Link South America (Sudamérica) Isidora Goyenechea 2934 Of. 702, Las Condes Fono, 2323185, Santiago, Chile, S. A. TEL: 56-2-232-3185 FAX: 56-2-232-0923 URL: www.dlink.cl E-MAIL: ccasassu@dlink.cl &...
  • Page 71 Germany D-Link Central Europe (D-Link Deutschland GmbH) Schwalbacher Strasse 74, D-65760 Eschborn, Germany TEL: 49-6196-77990 FAX: 49-6196-7799300 URL: www.dlink.de BBS: 49-(0) 6192-971199 (analog) BBS: 49-(0) 6192-971198 (ISDN) INFO: 00800-7250-0000 (toll free) HELP: 00800-7250-4000 (toll free) REPAIR: 00800-7250-8000 E-MAIL: info@dlink.de India D-Link India Plot No.5, Bandra-Kurla Complex Rd., Off Cst Rd.,...
  • Page 72 CHS Aptec (Dubai), P.O. Box 33550 Dubai, United Arab Emirates TEL: 971-4-366-885 FAX: 971-4-355-941 E-MAIL: Wxavier@dlink-me.com U.K. D-Link Europe (United Kingdom) Ltd Floor, Merit House, Edgware Road, Colindale, London NW9 5AB United Kingdom TEL: 44-020-8731-5555 SALES: 44-020-8731-5550 FAX: 44-020-8731-5511 SALES: 44-020-8731-5551 BBS: 44 (0) 181-235-5511 URL: www.dlink.co.uk E-MAIL: info@dlink.co.uk...
  • Page 73 3. What network protocol(s) does your organization use ? !XNS/IPX !TCP/IP !DECnet !Others_____________________________ 4. What network operating system(s) does your organization use ? !D-Link LANsmart !Novell NetWare !NetWare Lite !SCO Unix/Xenix !PC NFS !3Com 3+Open !Banyan Vines !DECnet Pathwork !Windows NT !Windows NTAS !Windows '95 !Others__________________________________________ 5.

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