Automatically Accepting Calls; Call Pick-Up From Another Extension - Snom D345 User Manual

D345 User Manual

Automatically accepting calls

The default is "off". Turning the function on: On the phone's web interface > Configuration Identity #
> SIP tab > "Auto answer": Click on the radio button on.
With this setting, your phone will automatically accept incoming calls when it is idle:
• If your are using Firmware version 8.7.2 and higher, calls will be accepted on speakerphone;
press the headset key
• Firmware version 8.7.1 and lower: Open the phone's web interface to the Preferences page >
Auto Answer section > "Type of Answering" and select Handsfree (speakerphone) or Headset
from the drop-down menu.
If you want to be alerted acoustically by a single long beep, whenever the phone accepts an incoming
call, you need to change another default setting on the phones's web interface from off to on:
Preferences > Auto Answer > "Auto Answer Indication".

Call pick-up from another extension

You can pick up calls ringing on another extension, for example when the other extension is busy or
when the user is absent. The prerequisites for this function are as follows:
◦
It must be supported by the PBX.
◦ The extensions whose calls you want to pick up on your own extension must permit this
function. It is possible but not required to restrict the permission for monitoring to certain
users or groups of users.
Settings: See "Example 1, Extension monitoring and call pick-up" on page 69.
◦
Each extension to be monitored must be programmed onto one of the freely programmable
function keys with LEDs on the phone or a connected D3 Expansion Module. See chapter
"Configuring the function keys", "Example 1, Extension monitoring and call pick-up" on page
69 and ""Example 2, Extension monitoring and call pick-up on D3 expansion module" on
page 70.
◦
If you want to see who is calling or connected to any of your monitored extensions, you need
to enable the function "Go to call monitor on activity": Phone's web interface > Advanced
Settings page > Behavior tab > "Go to call-monitor on activity:" on.
When these prerequisites are met, the status of the monitored extension is indicated by the LED of the
function key:
◦
Blinking LED: Incoming call ringing. If the call is not answered, press the key to pick it up;
◦
LED glowing steadily: The monitored extension is busy (in call, dialing, etc.);
and by the idle display showing the call-monitor state:
Fig. 1
-
When your phone is idle, any ongoing activity on all extensions monitored by your phone
will be shown on the display. In the above examples, extension 7899 is a monitored
if you want them to go to the headset.
Fig. 2
53
Using the Phone