Accepting Calls; Using Different Audio Devices; Automatically Accepting Calls; Call Pick-Up From Another Extension - Snom D865 User Manual

D865 User Manual

Accepting calls

Using different audio devices

Handset: Pick up the handset.
Headset: Press
Speakerphone: Press Answer or

Automatically accepting calls

The default is off. Turning the function on for an identity (admin mode only): on the phone's web
interface click Identities, select the identity, and click SIP. Scroll down to Auto answer and click on
on the on/off toggle switch. With this setting, your phone will automatically accept incoming calls
when it is idle.
Calls will be accepted on speakerphone, and you will be alerted acoustically by a single long beep.
Press the headset key
To turn off the acoustic alert, click Preferences, then Audio. Scroll down to the Auto Answer
section and click the on/off toggle of Auto Answer Indication to off.

Call pick-up from another extension

You can pick up calls ringing on another extension, for example when the other extension is busy or
when the user is absent, by pressing a SmartLabel key on your phone (see "SmartLabels" on page
26). The prerequisites for this function are as follows:
◦
It must be supported by the PBX.
◦
The extensions whose calls you want to pick up on your own extension must permit this
function. It is possible but not required to restrict the permission for monitoring to certain
users or groups of users.
Settings: See "Example 1, Extension monitoring and call pick-up" on page 58.
◦
Each extension to be monitored must be programmed onto one of the SmartLabel keys with
LEDs on the phone or onto a function key on a connected expansion module. See chapter
"Configuring the function keys", "Example 1, Extension monitoring and call pick-up" on page
58.
◦
If you want to see who is connected to or calling any of your monitored extensions, the
function must be enabled; the default setting is off. It can be turned on in admin mode only.
Open the phone's web interface click Preferences, then Phone behavior. Scroll down to Go to
call-monitor on activity and click the on/off toggle to turn the feature on.
When these prerequisites are met, the status of the monitored extension is indicated by the LED of the
function key:
◦
Blinking LED: Incoming call ringing. If the call is not answered, press the key or Answer to
pick it up;
◦
LED glowing steadily: The monitored extension is busy (in call, dialing, etc.);
.
or
if you want calls to go to the headset.
.
44
Using the Phone