Snom D345 User Manual
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Snom D345 User Manual

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Summary of Contents for Snom D345

  • Page 1 User Manual IP Phone D345...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Copyright, Trademarks, GPL, Legal Disclaimers ............7 Important information ......................8 Safety instructions ......................... 8 SELV (Safety Extra Low Voltage) compliance .............. 8 Standards conformance ......................9 Product specifications ......................9 Disposal of the device ......................9 Cleaning ............................ 9 Setting up the phone ......................
  • Page 3 Alphanumeric Keypad ....................26 Input modes and navigation ................26 Entering numerals, letters, special characters, and symbols .....26 Display layout ........................27 In idle mode ........................27 When the phone is active ....................29 Settings ...........................29 Phone settings .........................29 Settings available in administrator mode ............30 Settings available in user mode ................31 Display settings .......................32 Adjusting backlight and contrast on the phone's displays ......32...
  • Page 4 Importing/Exporting Directory ..................47 External directories ......................48 LDAP ..........................48 Contacts ..........................48 Using the phone ......................49 Making calls ...........................49 Selecting identity for current outgoing call ...............49 Using different audio devices ..................49 Handset ........................49 Headset ........................49 Speakerphone .......................49 Handset or headset and casing speaker ............49 Using different dialing methods ...................50 Auto dial .........................50 Redialing ........................50...
  • Page 5 Turning off call forwarding ....................64 Turning forwarding of all calls on/off with a programmable function key ..65 Configuring the function keys ..................66 Function keys on Snom phones ..................66 Programming the function keys ..................67 Settings on the phone ....................67 Settings on the web interface ..................68 Selected examples for function key programming ............68...
  • Page 6 Hard reboot ..........................86 Reset to factory values ......................86 TFTP Update ..........................87 Manual initialization ......................87 Contacting Snom Support ....................87 Traces ............................88 Appendix 1 - Display Symbols and Icons ..............89 Symbols found in the function key line ................89 Display indications .......................91 Appendix 2 - Status Messages ..................

  • Page 7: Copyright, Trademarks, Gpl, Legal Disclaimers

    Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

  • Page 8: Important Information

    Follow the instructions in this manual and other applicable documentation of the device. • If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly recommended by Snom Technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise. •...

  • Page 9: Standards Conformance

    • Ethernet: 2 x IEEE 802.3/1 Gigabit switch • Power: Power over Ethernet (PoE), IEEE 802.3af, Class 2. If PoE is not available, the Snom power adapter A6 (not included in delivery), Phihong model number PSM10R-050, can be ordered separately: ◦...

  • Page 10: Setting Up The Phone

    Snom Technology AG Wittestr. 30 G · 13509 Berlin · Germany © 20xx by Snom Technology AG. All Rights Reserved. Made in Xxxxxxx Fig 1 Fig. 2 1. Insert the snap-fits on the longer ends of the footstand into the holes marked  (Fig. 1 and 2).

  • Page 11: Attaching For Wall Mounting

    D345 User Manual Setting up the Phone 3. Place the cables (Ethernet, etc.) in the cable slots of the footstand (Fig. 3). Fig. 3 Attaching for wall mounting See "Appendix 3 - Wall Mounting" on page 11. Detaching Lightly press the snap-fits of the footstand inwards (Fig. 1) and, at the same time, tilt the footstand backwards and lift it from its anchorage in the mounting holes (Fig.

  • Page 12: Adjusting The Display Angle

    D345 User Manual Setting up the Phone 1. Slide the plastic tab from the cradle (Fig. 2) 2. Rotate the tab 180°. 3. Slide the tab back into the cradle (Fig. 3). The wall mounting instructions are attached at "Appendix 3 - Wall Mounting" on page 12.

  • Page 13: Connecting The Phone

    The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not avaible in your network, with the separately available 5V DC Snom power adapter A6, Snom PN 00004325 (EU clip) or 00004326 (US clip).

  • Page 14: Connecting A Headset

    Connecting the headset to the phone via a Bluetooth-compatible adapter. Insert the adapter into the USB port of the phone. See also the Quick Start Guides of the Snom USB BT and the Snom HS BT or the manual of the third-party headset.

  • Page 15: Initializing And Registering The Phone

    For more information, see "Identities/accounts" on page 73. Initialization Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. Note: Normally the initialization is completely automatic, using DHCP. If the phone...
  • Page 16 D345 User Manual Setting up the Phone Fig. 1 Fig. 2 Fig. 3 Fig. 4 ◦ Press to move up or down the list one item at a time. When all time zones are shown (Fig. 3 and 4), you also have the option to jump to the beginning of the next time zone by pressing the function key underneath ◦...

  • Page 17: What To Do If Initialization And Registration Are Unsuccessful

    What to do if initialization and registration are unsuccessful Your network or your VoIP provider may require more login data than requested by the Snom phone during the initialization and registration process. This data is entered on the web interface of the phone.

  • Page 18: Correcting The Clock

    D345 User Manual Setting up the Phone Correcting the clock The phone receives the time and date from your NTP time server. If the time and/or date on the display are incorrect, you may need to set the correct time zone.

  • Page 19: Getting To Know Your Phone

    Status information (call forwarding active, passwords not set, missed calls, etc.) or, if no status info, to show phone's IP address and URL to Snom's Wiki Press the function key underneath the display symbol to activate the function, open the list...
  • Page 20 D345 User Manual Getting to Know Your Phone Audio control keys Adjusting the volume ◦ of the ringer when the phone is idle or ringing ◦ of the handset/casing loudspeaker when in a call Mute/unmute microphone Toggling between handsfree and handset mode. Press to dial number and accept calls on speakerphone.

  • Page 21: Led Indicators

    D345 User Manual Getting to Know Your Phone ED indicators Call indicator The bright-red LED situated at the top of the display indicates incoming, ongoing, held, and missed calls. It will be: • Blinking rapidly when a call is coming in •...

  • Page 22: Hard Keys

    D345 User Manual Getting to Know Your Phone ard keys Context-sensitive, programmable function keys These function keys can be programmed on the Function Keys page of the phone's web interface with a number of key events; these functions will then be available when the phone is in idle mode. For more information, see "Configuring the function keys"...

  • Page 23: Freely Programmable Function Keys With Leds

    D345 User Manual Getting to Know Your Phone Turn "do not disturb" (DND) mode on and off for all identities registered on the phone (Fig. 1). If you want to turn on DND for one or more, but not all of the identities (Fig. 2), use the identity settings on the phone's web user interface.

  • Page 24: Function Key Page Of Phone's Web Interface

    D345 User Manual Getting to Know Your Phone key will also affect its visible setting. Page 1 is the default setting of the screen; press to put page 2, 3, and 4 on-screen one after the other. With page 4 on-screen, press to return to page 1.
  • Page 25 Apply button. Fig. 4 - function keys of one connected Snom V2 expansion module (EK22 - EK42 not shown) Fig. 5 - function keys of one connected D3 expansion module...

  • Page 26: Alphanumeric Keypad

    D345 User Manual Getting to Know Your Phone Alphanumeric Keypad Input modes and navigation Current audio mode ( , Input modes: ), if other than handset 123: Numerals abc: Lower case ABC: Upper case Current input mode letters Next input mode...

  • Page 27: Display Layout

    D345 User Manual Getting to Know Your Phone Entering special characters and symbols. In input modes lower and upper case letters, press keys "0" and "1" one or more times quickly. Pause briefly after each character or symbol. • Period. Press "1" once.
  • Page 28 D345 User Manual Getting to Know Your Phone ◦ The warnings "HTTP Password not set" and "Admin Password not set". They can be turned off by either setting the passwords or turning them off manually. Deleting or temporarily suppressing status messages: ◦...

  • Page 29: When The Phone Is Active

    D345 User Manual Getting to Know Your Phone Directory. See "Directory" on page 41. Call lists. See "Call lists" on page 60. Forwarding all calls (on/off). See "Call forwarding" on page 63 and 79. Pressing this key will put the IP address of the phone on-screen. If another function is...

  • Page 30: Settings Available In Administrator Mode

    D345 User Manual Getting to Know Your Phone Settings available in administrator mode All settings of the phone menu and on the phone's web interface are accessible. 1 Preferences 2 Call Features 3 Identity 4 Network 5 Maintenance 6 Information 1 Outgoing 1 Date &...

  • Page 31: Settings Available In User Mode

    D345 User Manual Getting to Know Your Phone Settings available in user mode 1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information 1 Date & Time Call forwarding 1 Outgoing identity 1 Security 1 Status info 1 Administrator...

  • Page 32: Display Settings

    D345 User Manual Getting to Know Your Phone Display settings Backlight and contrast on the displays of the phone and on the displays of any connected expansion modules can be adjusted separately for the times when the phone is active and when the phone is idle.

  • Page 33: Adjusting Font Size On The Phone's Function Key Display

    D3 in the daisy-chain is listed as no. "1", the second one as no. "2", and the third one as no. "3". For more information on the module's display layout, refer to the user manual at http://wiki.snom.com/D3/Documentation.
  • Page 34 D345 User Manual Getting to Know Your Phone 1. Press 2. Press 1 Preferences (see Fig. 1 on page 32). 3. Press 5 Display. 4. Press 6 Expansion Modules. Fig. 8 5. Press 1 Appearance. Fig. 9 Fig. 10 Fig. 11 6.
  • Page 35 D345 User Manual Getting to Know Your Phone 4. Press 6 Expansion Modules. Alternatively, scroll down to 6 Expansion Modules and press Fig. 14 5. Press 4 Backlight on activity or 5 Backlight when idle (or 2 or 3, respectively, depending on FW version), or use the up/down arrows on the navigation key to scroll to the item.

  • Page 36: The Phone's Web Interface

    D345 User Manual Getting to Know Your Phone The phone's web interface Opening the web interface: See page 37. Firmware versions below 8.7.4 When the web interface is opened for the first time upon initialization, you will see the Security page.

  • Page 37: Opening The Web Interface

    D345 User Manual Getting to Know Your Phone Firmware versions 8.7.4 and higher When you register the first account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you wish to change them later, you can do so on the phone's web interface >...

  • Page 38: How The Web Interface Works

    D345 User Manual Getting to Know Your Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode.

  • Page 39: User Mode/Administrator Mode

    Getting to Know Your Phone ser mode/administrator mode Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode.
  • Page 40 D345 User Manual Getting to Know Your Phone Fig. 3 Fig. 4...

  • Page 41: Directories

    D345 User Manual Directories irectories irectory The directory is the built-in directory of the phone. It can hold up to 1000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Save" or on "Apply"...

  • Page 42: Contact Types

    D345 User Manual Directories Contact Types VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be played.

  • Page 43: Adding/Editing Entries On The Phone

    D345 User Manual Directories Adding/Editing Entries on the Phone Adding new entry manually 1. Press to open the phone's directory. 2. Press on the navigation key to go straight to <New Item>. 3. Press 4. Enter the phone number and press 5.

  • Page 44: Editing Existing Entry

    D345 User Manual Directories Editing existing entry 1. Press to open the phone's directory. 2. Selecting an entry: Scroll to the entry or enter the first letter of the name. 3. Press . The Details screen for the entry will be displayed.

  • Page 45: Editing An Entry

    D345 User Manual Directories ◦ Contact Type: Select "None", "VIP", or Deny" from the drop-down list. The default setting is "None". Calls from entries on the "VIP" list will always ring on the phone, even when the phone is in a call or in DND mode.
  • Page 46 D345 User Manual Directories ◦ If single entry, click on in the entry's line. ◦ If there is more than one number associated with a name: Click on in the name's line if you want to edit/add the first or last name of the date of birth and the data in the blue area applicable to the master record.

  • Page 47: Deleting Entry On Web Interface

    Dialing from phone directory To dial, click on the phone symbol on the right side of the line with the phone number. Deleting whole directory Deletes the entire directory irretrievably! Importing/Exporting Directory See our Wiki at http://wiki.snom.com/Web_Interface/V8/Directory.

  • Page 48: External Directories

    D345 User Manual Directories xternal directories Available if provided by your network, your VoIP provider, or another external source. LDAP Enter the necessary data received from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced Settings page > Network tab > LDAP section and click on "Apply"...

  • Page 49: Using The Phone

    D345 User Manual Using the Phone sing the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.

  • Page 50: Using Different Dialing Methods

    D345 User Manual Using the Phone Using different dialing methods Auto dial Note: The default setting is off. In admin mode, the setting can be enabled on the Advanced Settings page, Behavior tab, Phone Behavior section, Auto Dial setting by selecting a time span in seconds from the drop-down menu.

  • Page 51: Speed Dialing

    Call completion Note: This function depends on whether it is available in your network or not. On Snom phones call completion means that when a called number is busy or not available, you can have your phone call you back as soon as the dialed number is not busy anymore or available again.

  • Page 52: Number Guessing (Auto Completion)

    D345 User Manual Using the Phone Fig. 4 When the number becomes available, you will see it announced on the display (Fig. 5) and hear a double beep if you are in a call. Fig. 5 • Press to dial.

  • Page 53: Automatically Accepting Calls

    D345 User Manual Using the Phone Automatically accepting calls The default is "off". Turning the function on: On the phone's web interface > Configuration Identity # > SIP tab > "Auto answer": Click on the radio button on. With this setting, your phone will automatically accept incoming calls when it is idle: •...

  • Page 54: Call Waiting

    D345 User Manual Using the Phone extension. "157  7899" (Fig. 1) indicates that extension 157 is calling extension 7899; "157 7899" (Fig. 2) indicates that 7899 is connected to 157 and that 157 is the caller, 7899 the callee.

  • Page 55: Active Calls

    D345 User Manual Using the Phone ctive calls Hold One call on hold Press to put the ongoing call on hold. Held calls are indicated threefold: ◦ By the text on the display. ◦ By the slowly blinking line key.

  • Page 56: Conference

    D345 User Manual Using the Phone • When the connected call is on-screen, you can transfer it to a third party or terminate it by pressing • When a held call is on-screen, press to connect to it and put the currently connected call on hold.

  • Page 57: Transferring Calls

    D345 User Manual Using the Phone • Putting one participant on hold. With one of the participants on-screen selected by the preceding arrow (Fig. 3 and 4), press to put this party on hold and to converse with the other party in private.

  • Page 58: Blind Transfer

    D345 User Manual Using the Phone Blind transfer • Blind transfer of active call 1. With a call on the line (Fig. 1), press or the function key underneath . The dial screen will appear (Fig. 2). Fig. 1 Fig. 2 Fig.

  • Page 59: Terminating Calls

    D345 User Manual Using the Phone Fig. 1 Fig. 2 Fig. 3 2. Press 3. Dial the number of the third party you intend to transfer the call to (Fig. 3). 4. Press . Your active call will be be shown on the display.

  • Page 60: Call Lists

    D345 User Manual Using the Phone all lists Three call lists of missed, dialed, and received calls are stored on the phone. They contain the number, time and date, and duration of the calls. If the memory allotted to storing the call lists is full, the oldest ones will be overwritten.

  • Page 61: Rejecting Or Redirecting Incoming Calls

    D345 User Manual Using the Phone Press to add the caller/callee to the phone's directory. See "Editing existing entry" on page 44 for information on adding a name and other data to the new directory entry. Press to delete the call.

  • Page 62: Rejecting Anonymous Calls

    D345 User Manual Using the Phone Rejecting anonymous calls With this setting you can have your phone reject calls from phones that are blocking or not transmitting their numbers. Please note: Calls from analog phone connections without caller ID will, most likely, be received as anonymous calls.

  • Page 63: Call Forwarding

    D345 User Manual Using the Phone all forwarding The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. For further information on using the web interface for these settings, see "Call forwarding"...

  • Page 64: Turning Off Call Forwarding

    D345 User Manual Using the Phone The status line and the status info screen will indicate that call forwarding is turned on and the number incoming calls will be forwarded to. Fig. 1 Fig. 2 Fig. 3 Note: Call forwarding is indicated in the status line, which can display only one message at a time;...

  • Page 65: Turning Forwarding Of All Calls On/Off With A Programmable Function Key

    D345 User Manual Using the Phone Turning forwarding of all calls on/off with a programmable function key Turning call forwarding on NOTE: Call forwarding is set for each configured identity separately. When the setting is done on the phone, it applies to the identity selected as outgoing identity.

  • Page 66: Configuring The Function Keys

    Snom has therefore designed the function keys to be programmable, even the preprogrammed "hard keys" whose default function is printed on them.

  • Page 67: Programming The Function Keys

    D345 User Manual Configuring the Function Keys The settings of the function keys on the expansion modules are stored on the phone and, unless deleted prior to the module's disconnection, remain available to be used when the same or any other module of the same type is connected to the phone.

  • Page 68: Settings On The Web Interface

    D345 User Manual Configuring the Function Keys 5. The information you will then be prompted to enter depends on the selected functionality. Enter it and press (Fig. 5). 6. You will then be prompted to enter a Short Text. This is the label that will be displayed on the function key screen.

  • Page 69: Example 1, Extension Monitoring And Call Pick-Up

    D345 User Manual Configuring the Function Keys Example 1, Extension monitoring and call pick-up This feature makes it possible to pick up a call ringing on another extension registered at the same registrar, for example when the other extension is busy or when the user is absent. The prerequisites for this function are: ◦...

  • Page 70: Example 2, Extension Monitoring And Call Pick-Up On D3 Expansion Module

    For information on how to connect the D3 to the phone, as well as on D3 function key and display layout and settings, please see the D3 User Manual at http://wiki.snom.com/D3/Documentation. 1. On the phone's web interface, click on Function Keys in the menu on the left.

  • Page 71: Example 3, Speed Dialing

    D345 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the Speed Dial page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LEDs on the phone or a connected expansion module.

  • Page 72: Example 4, Changing Setting Of Context-Sensitive Key

    D345 User Manual Configuring the Function Keys Example 4, Changing setting of context-sensitive key You can select a different key event to be available on the four keys under the display when the phone is in idle mode. You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc.

  • Page 73: Customizing The Phone Settings

    If you want more information on a web interface setting, click on the radio button with the question mark that you see to the right of each item. It links to a page on Snom’s Wiki with detailed information about that particular item.
  • Page 74 D345 User Manual Customizing the Phone Settings On the web interface Open the web interface and click on an identity in the menu on the left. The configuration window for that identity will open; it contains four tabs, with the left one, Login, visible in the front. To view SIP, NAT, and RTP pages, click on the respective tab;...

  • Page 75: Assigning Ringtones

    D345 User Manual Customizing the Phone Settings Assigning ringtones The phone has 10 built-in ringtones that can be assigned to identities, group types, and the contact type "VIP". It is also possible to download a custom melody. When an incoming call to an identity is ringing, the phone will play the ringtone assigned to that identity, unless it is a call from a VIP or a group with a distinctive ringer of their own.

  • Page 76: Date

    D345 User Manual Customizing the Phone Settings Fig. 3 Fig. 4 Fig. 5 Fig. 6 Date • Phone settings. 1. Press > 1 Preferences > 1 Date & Time (see Fig. 1, above). 2. In admin mode, press 2 (in user mode, press 1) to change U.S. date format from [On] to [Off] (Fig.

  • Page 77: Time Zone

    D345 User Manual Customizing the Phone Settings • Web interface settings. 1. Open the Preferences page > General Information section > 24 Hour Clock. The default is "on". Select "on" to have the time on the phone's display shown in 24-hour format, 00:01 to 24:00 .

  • Page 78: Language Settings Of Phone And Web Interface

    D345 User Manual Customizing the Phone Settings On the web interface 1. Open the Advanced Settings page > Network tab > Time section > Timezone. 2. Select your timezone/country/city from the drop-down list. 3. Click on "Apply" and "Save". anguage settings of phone and web interface The language used on the phone can be changed on the phone as well as on the web interface.

  • Page 79: Dial Tones

    D345 User Manual Customizing the Phone Settings ial tones Different dial tones for different countries! Select yours on the phone or on the web interface. Setting on the phone 1. Press > 1 Preferences > 2 Tone Scheme. 2. Use to scroll.
  • Page 80 D345 User Manual Customizing the Phone Settings After timeout When a call starts ringing, the phone will wait for the number of seconds specified as "call forwarding time". If the call has not been accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function's target When a call starts ringing, the phone will wait for the number of seconds specified as "call forwarding...

  • Page 81: Call Completion

    3. Click on "Apply" and "Save". all completion On Snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "off".

  • Page 82: Call Waiting

    D345 User Manual Customizing the Phone Settings all waiting Default setting: When in a call, another call coming in is announced visually in the status line and acoustically by a double beep. See "Call waiting" on page 54 on how to use this feature. Available settings: ◦...

  • Page 83: Rejecting Anonymous Calls

    D345 User Manual Customizing the Phone Settings Setting on the web interface 1. Open Preferences page > Privacy Settings section > Suppress own number (CLIP/CLIR). 2. Select the radio button Hide. 3. Click on "Apply" and "Save". ejecting anonymous calls With this setting you will not receive calls from phones whose number is not shown on your display.

  • Page 84: Speed Dial

    D345 User Manual Customizing the Phone Settings 2. Press or scroll down to the setting and press to change it from off to on: 3 Number Guessing. 3. Press briefly to return to the previous menu, press for two seconds to return to the idle screen.

  • Page 85: Software Update

    Software Update oftware update anual update 1. Open a browser and enter the address http://wiki.snom.com/Firmware. 2. Click on the phone to be updated. 3. Click on the firmware version currently running on your phone. 4. Right-click on the link of the firmware version you want to update to.

  • Page 86: Troubleshooting

    D345 User Manual Troubleshooting roubleshooting eboot In user mode 1. Press 2. Press 4 Maintenance. 3. Press 2 Reboot. 4. When asked whether to "Reboot?", press 5. Wait for the idle screen to reappear. In admin mode 1. Press 2. Press 5 Maintenance.

  • Page 87: Tftp Update

    When automatic initialization via DHCP fails, enter the values for netmask, IP gateway, and DNS server manually after each prompt on the display. ontacting Snom Support If you are not a Snom partner, please contact your seller, visit our knowledge base at http://wiki. snom.com or our helpdesk at https://helpdesk.snom.com/support/home...

  • Page 88: Traces

    D345 User Manual Troubleshooting races Snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem. Performing a SIP Trace 1. Open the phone’s web interface > SIP Trace page. 2. Click on Clear to clear the page.

  • Page 89: Appendix 1 - Display Symbols And Icons

    Forwarding all calls (turning on/turning off) CFwd NoFwd Presence signaling on/off Presen Retrieving messages from mailbox Retr. Settings menu Settin Directory Dir. IP address of phone and Snom's web address Help Redial (dialed calls) Redial Received calls A.Cal. Missed calls Mis.C. Favorites Fav.
  • Page 90 D345 User Manual Appendix 1 Context-sensitive symbols These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc. Confirming a selection or an action...

  • Page 91: Display Indications

    D345 User Manual Appendix 1 isplay indications On activity Outgoing call ringing Incoming call ringing Connected (single connection or conference) Holding call Call being held by other party On idle screen Outgoing identity • The current outgoing identity is indicated by the black phone symbol. When you call someone, this is your identity for the call.

  • Page 92: Appendix 2 - Status Messages

    D345 User Manual Appendix 2 ppendix 2 - Status Messages Whenever there is a current message concerning the status of the phone, the function key will be available. Press the function key or, if it not available, > 6 Information > 1 Status Info) to open the "Status info"...

  • Page 93: Appendix 3 - Wall Mounting

    Adapter 5V 0.25A Use only power supply listed in the user guide. MAC address Snom Technology AG Wittestr. 30 G · 13509 Berlin · Germany © 20xx by Snom Technology AG. All Rights Reserved. Made in Xxxxxxx Fig. 1 Fig. 2...
  • Page 94 D345 User Manual Appendix 3 Fig. 3 4. The slots on the footstand for the various cables can also be used when the phone is mounted on the wall. After connecting the phone, form the cables into loops and gently press the long ends into the slots on the footstand.

  • Page 95: Appendix 4 - Programmable Functions

    (Busy Lamp Field) incoming call ringing on your own extension. These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension. Button This is a function key that is connected to your PBX to perform a task specified in the buttons document.
  • Page 96 These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use BLF rather than this function.
  • Page 97 D345 User Manual Appendix 4 This function key can be used for regular calls to an extension that is reached via an IVR or auto attendant and a number of voice prompts where the caller has to make a selection by pressing a key after or during the prompt. If you know which keys need to be pressed in which order in order to reach the desired extension, the entire process can be automated and considerably speeded up.
  • Page 98 D345 User Manual Appendix 4 Presence If supported by your PBX, the LED of this function key will reflect the presence status (ringing, busy, available, etc.) of the extension specified in the "Number" text field. The function key can also be used to dial the extension, usually when the destination signals availability.

  • Page 99: Key Events

    FW versions lower than 8: Phone's IP address, MAC address, and firmware version. FW 8 and higher: Phone's IP address and the URI to Snom Wiki. IP address, MAC address, and firmware version can be found in Settings > 6 Information >...
  • Page 100 D345 User Manual Appendix 4 LDAP Directory Allows the user to look up a remote directory while dialing. Once set, this pressed key will open up the Direcory Search window. If LDAP is setup, corresponding matching entries as returned by the sever will be shown. If LDAP is not used and and presence_ lookup_number setting is turned on, the contact matches will be shown.

  • Page 101: Appendix 5 - Gnu General Public License

    Appendix 5 - GNU General Public License COPYRIGHT NOTICE AND WARRANTY We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, DISCLAIMER distribute and/or modify the software. Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software.
  • Page 102 Appendix 5 the Program itself is interactive but does not normally print such an modify or distribute the Program or its derivative works. These actions announcement, your work based on the Program is not required to are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the print an announcement.) Program), you indicate your acceptance of this License to do so, and...
  • Page 103 If requested by you, the complete corresponding source code of the 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE Software can be sent by Snom Technology GmbH on a standard data IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

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