Compaq AlphaServer GS80 User Manual page 186

Table 6–1 Troubleshooting (Continued)
Symptom
CAPM
A newly added
GS80/160/320
system is not
recognized by
CAPM.
CAPM does not
start.
A message
displays when
you try to start
CAPM indicating
that the client
cannot connect to
the server.
CAPM does not
run.
An error message
displays when
you install or
start CAPM,
stating that the
file JVM.DLL
cannot be found
on the current
path.
6-6 System Management Console User's Guide
Possible Cause
The console group
has not been
validated.
ConsoleWorks
services are not
running.
CAPM service is not
running.
CAPM service is not
running.
You have tried to
run CAPM while
another user is
running it.
The setting for the
system-wide
variable Path is
incomplete.
Suggested Solution
Run the Console Group Validator
utility (see Chapter 11 of the
Installation Guide).
Start ConsoleWorks services
(Section 6.5).
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 6.5). The service
name is Compaq CAPM Server.
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 6.5). The service
name is Compaq CAPM Server.
Only one client can connect to the
CAPM server at a time. Wait for
the other user to exit CAPM.
Edit the setting for the Path
variable to include the path for
JVM.DLL (Section 6.7).