Compaq AlphaServer GS80 User Manual

System management console
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AlphaServer GS80/160/320
System Management Console
User's Guide
Order Number: EK–GSCON–UG. A01
This manual provides information about using version 4.0 of the
system management console for Compaq AlphaServer
GS80/160/320 systems. This manual is for managers and
operators of those systems.
Compaq Computer Corporation

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Summary of Contents for Compaq AlphaServer GS80

  • Page 1 System Management Console User's Guide Order Number: EK–GSCON–UG. A01 This manual provides information about using version 4.0 of the system management console for Compaq AlphaServer GS80/160/320 systems. This manual is for managers and operators of those systems. Compaq Computer Corporation...
  • Page 2 Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
  • Page 3 Japanese Notice Canadian Notice This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
  • Page 5: Table Of Contents

    Contents Preface ........................xiii Chapter 1 Getting Started with the System Management Console System Management Console Overview ..........1-2 Logging on to the SMC................1-4 Using the SMC Locally ................. 1-6 Using the SMC Remotely ..............1-8 Naming Convention ................1-10 Keep in Mind..................
  • Page 6 Deleting a Console Group ............. 3-42 3.3.8 Removing a Console from or Adding One to an Existing Group... 3-44 Managing Events and Actions ............3-46 3.4.1 Importing and Using Compaq-Supplied Events ......3-48 3.4.2 Enabling an Action ............... 3-52 3.4.3 Adding an Event ................3-56 3.4.4...
  • Page 7 Configuring the SMC System to Restart After a Power Failure..6-24 Setting the Path Variable ..............6-26 Setting a Hot Key in the ConsoleWorks Terminal Emulator Window....................6-28 Appendix A Using the SMC Software CD Appendix B Compaq-Supplied Configuration Files for ConsoleWorks SCM.PORT....................B-1 B.1.1 Loading ...................B-2 B.1.2 Contents..................B-2 MAIL.BAT and MAIL.PL..............B-2...
  • Page 8 Contents of the MAIL.PL File...............B-9 Appendix C SMC Hard Disk Appendix D ConsoleWorks Licenses Index Figures 1–1 System Management Console ............... 1-2 1–2 Windows NT Security Window ............. 1-4 1–3 Change Password Dialog Box ............... 1-5 1–4 SMC Desktop..................1-6 1–5 SMC Web Page..................
  • Page 9 3–10 console_name Configuration Screen............ 3-19 3–11 KEA! Connection Window..............3-20 3–12 Show Consoles Screen ................. 3-24 3–13 Security Warning ................3-26 3–14 File Download Dialog Box ..............3-27 3–15 TDI Certificate ..................3-28 3–16 Root Certificate Store Window............3-29 3–17 Delete Console Screen .................
  • Page 10 3–51 profile_name Screen ................3-77 3–52 console_name Logfiles Screen ............. 3-78 3–53 Log File Screen..................3-80 3–54 console_name Logfiles Screen ............. 3-82 3–55 Outlook Express Message Window ............. 3-84 4–1 SMC Web Page..................4-2 4–2 Error Selecting System ................. 4-4 4–3 Login Box ....................
  • Page 11 Switch Setting for Models DPENM and DPEND........ 6-24 6–14 System Properties Dialog Box............. 6-26 6–15 Color Dialog Box.................. 6-28 Tables AlphaServer GS80/160/320 Documentation.......... xiv 1–1 SMC Desktop Icons ................1-7 1–2 Console Names and IP Port Numbers..........1-10 1–3 System Names and IP Host Numbers..........1-11 3–1...
  • Page 13: Preface

    Preface Intended Audience This manual is for managers and operators of Compaq AlphaServer GS80/160/320 systems. Document Structure This manual uses a structured documentation design. Topics are organized into small sections, usually consisting of two facing pages. Most topics begin with an abstract that provides an overview of the section, followed by an illustration or example.
  • Page 14: Alphaserver Gs80/160/320 Documentation

    QA–6GAAA–G8 AlphaServer GS80/160/320 Documentation Kit EK–GS320–UG AlphaServer GS80/160/320 User’s Guide EK–GS320–RM AlphaServer GS80/160/320 Firmware Reference Manual EK–GSPAR–RM AlphaServer GS80/160/320 Getting Started with Partitions EK–GS320–IN AlphaServer GS160/320 Installation Guide EK–GSR80–IN AlphaServer GS80 Installation Guide AG–RKSW*–BE AlphaServer GS80/160/320 User Information CD QA–6GAAB–G8 AlphaServer GS80/160/320 Service Documentation Kit EK–GS320–SV...
  • Page 15 Information on the Internet Visit Compaq’s AlphaServer site at www.compaq.com/alphaserver/ site_index.html for more information about AlphaServer GS80/160/320 systems. See ftp.digital.com/pub/Digital/Alpha/firmware/interim/smc/smc.html for more information about the system management console.
  • Page 17: Chapter 1 Getting Started With The System Management Console

    Chapter 1 Getting Started with the System Management Console The system management console manages one or more GS80/160/320 systems. This manual is for V4.0 of the system management console. Sections in this chapter are: • System Management Console Overview • Logging on to the SMC •...
  • Page 18: System Management Console Overview

    System Management Console Overview The system management console makes it possible to operate one or more systems, some or all of which have multiple partitions, with a single console device. Figure 1–1 System Management Console Corporate Network 4 GS320 systems, each with 8 partitions ConsoleWorks Screen (one for each partition)
  • Page 19 With the system management console (SMC), one or more GS80/160/320 systems, each with a single or multiple console lines, can be managed from a single device. The SMC consists of a Compaq Deskpro PC, one or more DECserver 90M terminal servers, a network hub (if more than one GS80/160/320 system is managed by the SMC), and associated hardware and software.
  • Page 20: Logging On To The Smc

    Logging on to the SMC When logging on the first time, give the administrator account a password. Other accounts can be set up on the SMC system. Figure 1–2 Windows NT Security Window System Management Console User's Guide...
  • Page 21: Change Password Dialog Box

    When the SMC system arrives, the administrator account has no password. You can give that account a password by following these instructions. 1. Press Ctrl+Alt+Del. The Windows NT Security window displays (Figure 1– 2. Click Change Password… The Change Password dialog box displays (Figure 1–3).
  • Page 22: Using The Smc Locally

    Using the SMC Locally Icons on the SMC desktop are used to run applications locally. Figure 1–4 SMC Desktop The SMC desktop has several icons that enable you to run applications and view documentation online. Table 1–1 shows the icons and describes the result of double-clicking each.
  • Page 23: Smc Desktop Icons

    Internet Explorer Setup Wizard runs. You will need to supply connection information, including proxies if applicable. Runs Compaq AlphaServer Partition Manager (CAPM), an application that simplifies the creation of partitions on GS80/160/320 systems. Chapter 4 describes this application.
  • Page 24: Using The Smc Remotely

    Using the SMC Remotely The SMC Web page is used to run applications remotely. Figure 1–5 SMC Web Page System Management Console User's Guide...
  • Page 25 CAPM requires that JRE 1.3.0_01 or later be installed on the system from which it is run. Compaq Insight Manager (CIM) – Insight Manager is a system management product that monitors the operations of Compaq servers, workstations, desktops, and portables.
  • Page 26: Naming Convention

    Naming Convention An SMC system can support multiple GS80/160/320 systems. Each system has a maximum of eight consoles. The names given to systems and consoles, along with IP numbers, are shown here. Table 1–2 Console Names and IP Port Numbers Console Name IP Port Console Name...
  • Page 27: System Names And Ip Host Numbers

    Table 1–3 System Names and IP Host Numbers System Name IP Host System Name IP Host ASGS1 90.0.0.1 ASGS17 90.0.0.33 ASGS2 90.0.0.3 ASGS18 90.0.0.35 ASGS3 90.0.0.5 ASGS19 90.0.0.37 ASGS4 90.0.0.7 ASGS20 90.0.0.39 ASGS5 90.0.0.9 ASGS21 90.0.0.41 ASGS6 90.0.0.11 ASGS22 90.0.0.43 ASGS7 90.0.0.13 ASGS23...
  • Page 28: Keep In Mind

    In order for CAPM to run, ConsoleWorks services must be running. In addition, the CAPM service must be running. If CAPM is run from the SMC Web page, the Compaq SMC HMMO service must also be running. See Section 6.5 for information on checking the status of these services.
  • Page 29: Chapter 2 Smc Utilities

    Chapter 2 SMC Utilities The SMC expunge utility enables you to delete ConsoleWorks events and reduce the size of the default.config file outside of ConsoleWorks. Two other utilities back up and restore the SMC configuration. Sections in this chapter are: •...
  • Page 30: Configuring Your Browser To Run Smc Utilities

    Configuring Your Browser to Run SMC Utilities Set your browser to accept cookies, at least per-session. Figure 2–1 Internet Explorer Security Settings Internet Explorer 1. From the Tools menu select Internet Options… The Internet Options window opens. 2. Select the Security tab. System Management Console User's Guide...
  • Page 31: Netscape Navigator Preferences

    3. Click the Custom Level… button. The Security Settings window opens (Figure 2–1). 4. Scroll to Cookies and select Enable under Allow per-session cookies. 5. Click OK in the Security Settings window and the Internet Options window. Netscape Navigator 1. From the Edit menu select Preferences… The Preferences window opens. 2.
  • Page 32: Logging On To The Smc Utilities Page

    Logging on to the SMC Utilities Page From the SMC Web page select SMC Utilities. Log on using your NT username and password. Figure 2–3 SMC Web Page System Management Console User's Guide...
  • Page 33: Smc Utilities Login Page

    Click the SMC Utilities icon on the SMC Web page. The SMC Utilities login page displays (Figure 2–4). Log in using the Windows NT username and password of a valid account on the SMC system. Continued on page 2-7 Figure 2–4 SMC Utilities Login Page SMC Utilities...
  • Page 34: Smc Utilities In Use

    Figure 2–5 SMC Utilities in Use System Management Console User's Guide...
  • Page 35: Smc Utility Selection

    You can wait for the current session to be logged off or to time out, or you can close all Internet Explorer windows, restart the Compaq SMC HMMO Server service (refer to Section 6.5), restart Internet Explorer, and select the SMC Utilities link.
  • Page 36: Expunging Events

    Expunging Events From Utilities selection page, select Expunge Unacknowledged Events link. Figure 2–7 Expunge Confirmation System Management Console User's Guide...
  • Page 37: Expunge Progress

    Events can be expunged from within ConsoleWorks (see Section 3.4.6), but if too many unacknowledged events are allowed to build up, ConsoleWorks takes an excessive amount of time to start. If that happens, use this utility to expunge events. 1. Click the Expunge Unacknowledged Events link on the selection page (Figure 2–6).
  • Page 38: Backing Up The Configuration

    Backing up the Configuration From the SMC Utilities selection page select Configuration Backup. Figure 2–9 Backup Confirmation Figure 2–10 Backup Progress The backup utility enables you to save the user settings of the SMC software. 1. Click the Configuration Backup link on the selection page (Figure 2–6). The backup confirmation displays (Figure 2–9).
  • Page 39: Backup Details

    2. Click OK to continue. The progress of the utility displays (Figure 2–10). It is finished when the line Stop Backup Process prints. 3. To see what has been backed up, click the link View backup details. The display is similar to Figure 2–11. Note that the entries under the lines Backup Carbon Copy Access and Backup KEA! indicate that no files are available to be copied.
  • Page 40: Restoring The Configuration

    Restoring the Configuration From the SMC Utilities selection page select Configuration Restore. Figure 2–12 Restore Confirmation Figure 2–13 Restore Progress The restore utility restores the configuration that was backed up in Section 2.4. The utility requires that configuration information be in d:\smcbackup. 1.
  • Page 41: Restore Details

    2. Click the Configuration Restore link on the selection page (Figure 2–6). The restore confirmation displays (Figure 2–12). 3. Click OK to continue. The progress of the utility displays (Figure 2–13). It is finished when the line Stop Restore Process prints. 4.
  • Page 43: Chapter 3 Consoleworks

    SMC system or from the link on the SMC Web page.) Sections in this chapter are: • • Overview Managing Events and Actions • • Starting ConsoleWorks Importing and Using Compaq- • Supplied Events ConsoleWorks Screen • • Enabling an Action Communicating with a •...
  • Page 44: Overview

    Overview ConsoleWorks is a Web-based application that monitors console output and provides console management functions. Compaq provides a script that customizes ConsoleWorks for the system management console and GS80/160/320 environment. Figure 3–1 ConsoleWorks Application and Script C:\Cwks\import_pcm SCM.port To Mail Server...
  • Page 45: Mail Message From Consoleworks

    SCM or SRM output. Each event is part of one or more scans, or collection of events. A scan, in turn, is associated with one or more consoles. Compaq has customized the ConsoleWorks application used in the SMC to monitor for particular events and to send mail to user-specified recipients when those events occur.
  • Page 46: Starting Consoleworks

    3.1.1 Starting ConsoleWorks Start ConsoleWorks from the desktop icon or from the SMC Web page. Figure 3–3 SMC Web Page System Management Console User's Guide...
  • Page 47 You can run ConsoleWorks from the SMC system or from a workstation networked to the SMC system. • To run ConsoleWorks from the SMC system, double-click the ConsoleWorks desktop icon: • To run ConsoleWorks from a workstation networked to the SMC system, click the icon on the SMC Web page (Figure 3–3).
  • Page 48: Consoleworks Screen

    3.1.2 ConsoleWorks Screen The ConsoleWorks screen is divided into three sections: left navigation panel, main data panel, and lower navigation panel. Figure 3–4 ConsoleWorks Screen System Management Console User's Guide...
  • Page 49 Figure 3–4 shows the screen that opens after you log in to ConsoleWorks. The three parts of the screen are described below. Left navigation panel – This panel lists menu links, and each menu link lists selection links: • Menu links (Operations, Reports, Change, Manage, Admin, Download, and Help).
  • Page 50: Communicating With A Gs80/160/320 Console

    Communicating with a GS80/160/320 Console There are three methods for communicating with consoles. Table 3–1 Communication Methods Method Steps ConsoleWorks Telnet Listener utility In a Command Prompt (MS-DOS) window type: configure_telnet_listener m n telnet host_name port_number ConsoleWorks terminal emulator Click the icon next to the console name window on the Show Consoles screen.
  • Page 51 One of the primary functions of ConsoleWorks on the SMC is to enable communication with consoles on a GS80/160/320 system. You can communicate with a GS80/160/320 console via ConsoleWorks in three ways: • ConsoleWorks Telnet Listener utility • ConsoleWorks terminal emulator window •...
  • Page 52: Using The Consoleworks Telnet Listener Utility

    3.2.1 Using the ConsoleWorks Telnet Listener Utility In a Command Prompt window configure the telnet listener and start a telnet session. Figure 3–5 Configuring the Telnet Listener Utility 3-10 System Management Console User's Guide...
  • Page 53 1. Open a Command Prompt window by double-clicking the MSDOS Command desktop icon. 2. In the Command Prompt window enter the following (shown here in bold); press the Enter key at the end of each line: C:\> cd c:\cwks\bin C:\CWKS\Bin> configure_telnet_listener m n where m is the system number (1 to 32) of the GS80/160/320 system, and n is the number of consoles (1 to 8) you want to enable.
  • Page 54: Telnet Listener Port Numbers

    Table 3–2 Telnet Listener Port Numbers Console Number System Number 5181 5182 5183 5184 5185 5186 5187 5188 5191 5192 5193 5194 5195 5196 5197 5198 5201 5202 5203 5204 5205 5206 5207 5208 5211 5212 5213 5214 5215 5216 5217 5218 5221...
  • Page 55 Table 3–2 Telnet Listener Port Numbers (Continued) Console Number System Number 5411 5412 5413 5414 5415 5416 5417 5418 5421 5422 5423 5424 5425 5426 5427 5428 5431 5432 5433 5434 5435 5436 5437 5438 5441 5442 5443 5444 5445 5446 5447 5448...
  • Page 56: Using A Consoleworks Terminal Emulator Window

    3.2.2 Using a ConsoleWorks Terminal Emulator Window Click the icon next to the console name in the Show Consoles screen, or click the Connect link at the top of the console_name Configuration screen. Figure 3–6 Show Consoles Screen 3-14 System Management Console User's Guide...
  • Page 57: Console_Name Configuration Screen

    ConsoleWorks has a built-in terminal emulator function. To use it to connect to a specific console, do one of the following: • Go to the Show Consoles screen (in the left navigation panel select Operations, then Consoles; see Figure 3–6) and click the icon to the left of the console name (see Table 3–3 for the meanings of these icons), or •...
  • Page 58: Consoleworks Console Icons

    Table 3–3 ConsoleWorks Console Icons Icon Name Meaning Connect The console has a read and write connection. Monitor The console is read only. Active connect The console has a read and write connection, and another user is connected to it. (The icon is shaded green.) Locked The console has been locked by another user.
  • Page 59: Consoleworks Terminal Emulator Window

    You can copy text from a ConsoleWorks terminal emulator window and paste it into another application. That this feature exists is not apparent, however, since the window has no Copy command. Do the following to copy and paste from a ConsoleWorks terminal emulator window: 1.
  • Page 60: Using Kea! With Consoleworks

    3.2.3 Using KEA! with ConsoleWorks Select Change|Connect Settings in the left navigation panel. Then select the option button labeled Use Java Telnet Proxy. Select Operations|Consoles in the left navigation panel, then select the console from the list. Use the desktop icon to open KEA! and create a new session.
  • Page 61: Console_Name Configuration Screen

    A terminal emulator can be used with ConsoleWorks. Directions for using KEA! are given here because it is distributed with the SMC software, but another terminal emulator program may be used. 1. In the left navigation panel of ConsoleWorks select Change. From the selection links select Connect Settings.
  • Page 62: Kea! Connection Window

    Figure 3–11 KEA! Connection Window 3-20 System Management Console User's Guide...
  • Page 63 4. Double-click the KEA! desktop icon to open KEA!. In the connection wizard do the following: a. Select Serial. Click Next. b. Select Telnet. Click Next. Enter the host name or IP address (not the IP host number) of the GS80/160/320 system and the telnet port number of the console (Figure 3–11).
  • Page 64: Telnet Ports

    Table 3–4 Telnet Ports IP Port IP Host 2001 2002 2003 2004 2005 2006 2007 2008 90.0.0.1 5181 5182 5183 5184 5185 5186 5187 5188 90.0.0.3 5191 5192 5193 5194 5195 5196 5197 5198 90.0.0.5 5201 5202 5203 5204 5205 5206 5207 5208...
  • Page 65 Table 3–4 Telnet Ports (Continued) IP Port IP Host 2001 2002 2003 2004 2005 2006 2007 2008 90.0.0.47 5411 5412 5413 5414 5415 5416 5417 5418 90.0.0.49 5421 5422 5423 5424 5425 5426 5427 5428 90.0.0.51 5431 5432 5433 5434 5435 5436 5437...
  • Page 66: Managing Consoles

    Managing Consoles ConsoleWorks provides access to each console line in a GS80/160/320 system. Figure 3–12 Show Consoles Screen 3-24 System Management Console User's Guide...
  • Page 67 ConsoleWorks is used to manage the console lines in a GS80/160/320 system. To find information about a console line, start by clicking Operations, and then the Consoles link in the left navigation panel of any ConsoleWorks screen. This opens the Show Consoles screen (Figure 3–12). From there you can view a console line’s activity or its configuration, delete a console (Section 3.3.2) or add one (Section 3.3.3).
  • Page 68: Loading Certificate Authority

    3.3.1 Loading Certificate Authority The Java applet used in ConsoleWorks warns of a potential security violation on the SMC PC. By loading the certificate authority, which is on the C drive with the application, you agree that content from TECSys Development, Inc. can be trusted. Privileges required: Admin –...
  • Page 69: File Download Dialog Box

    When you open a console, a security warning displays (Figure 3–13). To prevent repeated display of this warning, load the TDI security certificate. 1. In the left navigation panel of any ConsoleWorks screen, select Download. 2. From the selection links at the bottom of the left navigation panel, select TDI Certificate.
  • Page 70: Tdi Certificate

    Figure 3–15 TDI Certificate 3-28 System Management Console User's Guide...
  • Page 71: Root Certificate Store Window

    4. The certificate displays (Figure 3–15). Click Install Certificate…. 5. The Certificate Manager Import Wizard opens. Follow the instructions in the wizard and accept the defaults. At the end click Finish. 6. The Root Certificate Store window opens (Figure 3–16). Click Yes. 7.
  • Page 72: Deleting A Console

    3.3.2 Deleting a Console Select Operations|Consoles in the left navigation panel, then Delete Console at the top of the screen. Privileges required: Admin – R W C; Console – none Figure 3–17 Delete Console Screen NOTE: Be sure you want to delete the console, since you cannot undo this operation.
  • Page 73: Delete Console Verification Message

    When a physical console line (between a standard I/O module and the terminal server) is removed, do the following to remove it from the software configuration: 1. Remove the console from the system group (see Section 3.3.8). 2. In the left navigation panel select Operations. From the selection links select Consoles.
  • Page 74: Adding A Console

    3.3.3 Adding a Console Select Operations|Consoles in the left navigation panel, then Add Console at the top of the screen. The type is telnet. Privileges required: Admin – R W C; Console – none Figure 3–19 Add Telnet Console Screen 3-32 System Management Console User's Guide...
  • Page 75 1. In the left navigation panel select Operations. From the selection links select Consoles. The Show Consoles screen opens. NOTE: The maximum number of consoles that can exist on an SMC is set by the ConsoleWorks license. If the Show Consoles screen lists the maximum number of consoles (not including the ConsoleWorks internal console, CONWRKS), do not attempt to add another.
  • Page 76: Console_Name Configuration Screen

    Figure 3–20 console_name Configuration Screen 3-34 System Management Console User's Guide...
  • Page 77 5. Click the Add Console button. The console_name Configuration screen opens (Figure 3–20). 6. If you want ConsoleWorks to automatically delete events, enter a number from 1 to 999 in the AutoPurge Events block. The number corresponds to the number of days before events are purged. Enter 0 to prevent ConsoleWorks from deleting events.
  • Page 78: Renaming A Console

    3.3.4 Renaming a Console ConsoleWorks does not allow direct renaming of a console. To change a name, delete the console and add a new one with the preferred name. Privileges required: Admin – R W C; Console – none Figure 3–21 console_name Configuration Screen 3-36 System Management Console User's Guide...
  • Page 79 The SMC is configured with the number of consoles chosen at installation. Since ConsoleWorks does not allow direct renaming of a console, to change a name, you must delete the console and add a new one with the name you choose. NOTE: If the Show Consoles screen lists the maximum number of consoles permitted by the ConsoleWorks license (not including the ConsoleWorks internal console, CONWRKS), be sure to delete the console before...
  • Page 80: Giving A Console An Alias

    3.3.5 Giving a Console an Alias Enter the alias in the Alias block on the console_name Configuration screen and click the Update Console button. Figure 3–22 console_name Configuration Screen 3-38 System Management Console User's Guide...
  • Page 81 An easier way to give a console a different name than renaming it (Section 3.3.4) is to give it an alias. The alias displays in ConsoleWorks and CAPM wherever the console’s name would be used. To give a console an alias, enter it in the Alias block on the console_name Configuration screen (Figure 3–22) and click the Update Console button.
  • Page 82: Adding A Console Group

    3.3.6 Adding a Console Group Select Manage|Groups from the left navigation panel, then Add Group from the top of the screen. All consoles in a system must be in the same group before the system can be partitioned. Privileges required: Admin – R W; Console – none Figure 3–23 Add Group Screen All consoles in a system are configured into a group when the system is installed.
  • Page 83 2. At the top of the Show Groups screen select Add Group. The Add Group screen opens (Figure 3–23). 3. Enter a name in the Group Name box. The name is limited to 31 characters. 4. Optionally, enter a description. 5.
  • Page 84: Deleting A Console Group

    3.3.7 Deleting a Console Group Select Manage|Groups from the left navigation panel, then Delete Group from the top of the screen. Privileges required: Admin – R W C D; Console – none Figure 3–25 Delete Group Screen 3-42 System Management Console User's Guide...
  • Page 85 1. In the left navigation panel select Manage. From the selection links select Groups. The Show Groups screen opens. 2. At the top of the screen select Delete Group. The Delete Group screen opens (Figure 3–25). 3. In the pulldown list select the group to delete. Click the Delete Group button.
  • Page 86: Removing A Console From Or Adding One To An Existing Group

    3.3.8 Removing a Console from or Adding One to an Existing Group Select Manage|Groups from the left navigation panel, then the link for the group. Figure 3–26 Group group_name Screen 3-44 System Management Console User's Guide...
  • Page 87 Removing a Console from a Group 1. In the left navigation panel select Manage. From the selection links select Groups. The Show Groups screen opens. 2. Select the link for the group. The Group group_name screen opens (Figure 3–26). 3. In the Included Consoles list, click the checkbox for the console to clear the box.
  • Page 88: Managing Events And Actions

    Managing Events and Actions An event is a text string in the input or output of a console’s SCM, SRM, or operating system instance for which ConsoleWorks monitors. Based on the event, ConsoleWorks can trigger an action. Each event is associated with one or more scans, or collection of events.
  • Page 89 ConsoleWorks tests. The string can be to or from the SCM, SRM, or operating system. A number of events are supplied by ConsoleWorks and by Compaq; the user can create others (Section 3.4.3). Compaq supplies a number of events that are specific to the GS80/160/320 system (Section 3.4.1).
  • Page 90: Importing And Using Compaq-Supplied Events

    GS_VITAL_POWER_FAILURE Vital power failure in a QBB The Compaq-supplied events warn of a number of AlphaServer conditions that require attention (Table 3–5). These events must be brought into ConsoleWorks before they can be used. Unless ConsoleWorks is re-installed, this procedure is done only once.
  • Page 91: Import Polycenter Console Manager Data Screen

    To use the Compaq-supplied events, do the following: 1. The ConsoleWorks script (c:\cwks\default\actions\event\mail.pl) should have been been modified at installation to include the name of your mail server. If it was not, or if you want to change it, do so now by opening the file Mail.pl in Notepad and following the instructions under the heading...
  • Page 92: Services Dialog Box

    Figure 3–29 Services Dialog Box 3-50 System Management Console User's Guide...
  • Page 93 This is the second procedure for importing Compaq-supplied events. 1. Stop the ConsoleWorks services: a. Open the Control Panel. From the Start button select Settings|Control Panel. b. In the Control Panel double-click the Services icon. The Services dialog box opens (Figure 3–29).
  • Page 94: Enabling An Action

    3.4.2 Enabling an Action Each event can have a number of associated actions. Privileges required: Admin – R W C; Console – none Figure 3–30 Event event_name Screen 3-52 System Management Console User's Guide...
  • Page 95: Event Event_Name Actions Screen

    1. In the left navigation panel select Manage. From the selection links select Events. The Show Events screen opens. 2. Select the event link from the list. The Event event_name screen opens (Figure 3–30). 3. Select the Automatic Actions link (above the Pattern box). The Event event_name Actions screen opens (Figure 3–31).
  • Page 96: Mail From Consoleworks

    Figure 3–32 Mail from ConsoleWorks 3-54 System Management Console User's Guide...
  • Page 97 6. Click the checkbox(es) of the action or actions that you want to have triggered by the event. Four items are listed; they represent the four files in the folder C:\Cwks\Actions\Event. Three of them represent valid actions: • AUTOCANCEL.BAT – Acknowledge an event immediately after it occurs and, optionally, purge it.
  • Page 98: Adding An Event

    3.4.3 Adding an Event Select Manage|Events in the left navigation panel, then Add Event at the top of the screen. Privileges required: Admin – R W C; Console – none Figure 3–33 Add Event Screen 3-56 System Management Console User's Guide...
  • Page 99 1. In the left navigation panel select Manage. From the selection links select Events. The Show Event screen opens. 2. At the top of the Show Event screen select Add Event. The Add Event screen opens (Figure 3–33). 3. Enter the information for the event: a.
  • Page 100: Adding A Scan

    3.4.4 Adding a Scan Select Manage|Scans in the left navigation panel, then Add Scan at the top of the screen. Privileges required: Admin – R W C; Console – none Figure 3–34 Add Scan Screen 1. In the left navigation panel select Manage. From the selection links select Scans.
  • Page 101 3. Enter the information for the scan: a. Scan – Name of the scan, limited to 30 characters. b. Description – Description of the event, maximum 126 characters. 4. Click the Add Scan button. The Scan scan_name screen opens. 5. At the top of the screen select Events. A list of events displays; all are shown as excluded.
  • Page 102: Acknowledging And Purging Events

    3.4.5 Acknowledging and Purging Events Click Events Detail. Select individual events or the Select All link. Click Acknowledge Selected Events, then Purge Acknowledged Events. Privileges required: Acknowledge: Admin – none; Console – R A Delete: Admin – none; Console – R A W C Figure 3–36 ConsoleWorks Events Detail Screen 3-60 System Management Console User's Guide...
  • Page 103 1. Display the events. You can display the events for one console only or for all consoles. • One console: From the left navigation panel select Operations. From the selection links select Consoles. The Show Consoles screen opens. Select the console for which you want to acknowledge events from the list.
  • Page 104: Expunging Events

    3.4.6 Expunging Events Expunging acknowledges and deletes all events of a specified priority and lower from a console. Select Admin|Expunge. Select the console or consoles from which events are to be deleted and click Expunge Events. Privileges required: Admin – R W C; Console – none Figure 3–37 Expunge Events Screen 3-62 System Management Console User's Guide...
  • Page 105: Expunge Completed Message

    Expunging acknowledges and deletes all events of a specified priority and lower from a console in one operation. 1. In the left navigation panel select Admin. From the selection links select Expunge. The Expunge Events screen opens (Figure 3–37). 2. In the box labeled Priorities equal to or lower than, select the highest priority of events to delete.
  • Page 106: Managing Users

    Managing Users The SMC system administrator determines the consoles to which a user has access and the level of that access. The level of access is controlled by a profile; each user is associated with one or more profiles. Figure 3–39 Show Users Screen 3-64 System Management Console User's Guide...
  • Page 107 Users gain access to consoles through profiles. A profile specifies the privileges granted to any user who is listed in its Users Granted table. Each user has access to one or more profiles but can use only one profile at a time. Profiles specify two types of privileges: Console and Admin (administrative).
  • Page 108: Adding A User

    3.5.1 Adding a User Select Manage|Users in the left panel, then Add User at the screen top. Privileges required: Admin – R W C; Console – none Figure 3–40 Add User Screen 1. In the left navigation panel select Manage. From the selection links select Users.
  • Page 109 b. Description – For information only; not used elsewhere in ConsoleWorks. Password – Must be at least six characters long. d. Verify – Enter the password again. Verify must match Password. 4. Click the Add User button. The user_name screen opens (Figure 3–41). 5.
  • Page 110: Communicating With Another User

    3.5.2 Communicating with Another User To send a message, select Operations|Send Message in the left navigation panel. To read messages, click the mailbox icon in the bottom panel. Privileges required: Admin – none; Console – none Figure 3–42 Send a User Message Screen Sending a Message 1.
  • Page 111: User User_Name Messages Screen

    3. Enter the message in the Message text box. The maximum length is 255 characters. 4. Enter the timeout period in the Expires text box and select the units in the dropdown menu to the right of the text box. The default is 1 hour, the minimum 1 minute, and the maximum 9999 days.
  • Page 112: Changing A User Password

    3.5.3 Changing a User Password Select Change|Password in the left navigation panel. Privileges required: Admin – R W C (none for user’s own) ; Console – none Figure 3–44 Change Password Screen 1. In the left navigation panel select Change. From the selection links select Password.
  • Page 113: Password Change Screen

    3. Enter the information for the password: a. Password – The new password; six characters or longer. b. Verify – Retype the new password. 4. Click the Change Password button. The Password Change screen (Figure 3– 45) opens, confirming the change. NOTE: If the password is changed for an account in use, that user’s session ends, and the user must log in with the new password.
  • Page 114: Resetting The Console_Manager Password

    3.5.4 Resetting the console_manager Password Stop the ConsoleWorks services, run C:\ Cwks\bin\consoleworks_ reset_ password.exe, and restart the services. Figure 3–46 Services Box Figure 3–47 Run Box 3-72 System Management Console User's Guide...
  • Page 115 If you forget the password for the console_manager account, you will not be able to perform administrative tasks such as purging or expunging events, creating new users, or adding or deleting consoles. Follow this procedure to reset the password. 1. Stop the ConsoleWorks services: a.
  • Page 116: Adding A Profile

    3.5.5 Adding a Profile Select Manage|Profiles in the left navigation panel, then Add Profile at the top of the screen. Privileges required: Admin – R W C; Console – none Figure 3–48 Add Profile Screen 3-74 System Management Console User's Guide...
  • Page 117 1. In the left navigation panel select Manage. From the selection links select Profiles. The Show Profiles screen opens. 2. At the top of the Show Profiles screen select Add Profile. The Add Profile screen opens (Figure 3–48). 3. Enter the information for the profile: a.
  • Page 118: Modifying A Profile

    3.5.6 Modifying a Profile Select Manage|Profiles in the left navigation panel. Privileges required: Admin – R W C; Console – none Figure 3–50 Show Profiles Screen 3-76 System Management Console User's Guide...
  • Page 119 1. In the left navigation panel select Manage. From the selection links select Profiles. The Show Profiles screen opens (Figure 3–50). 2. Select the profile to modify from the list. The profile_name screen opens (Figure 3–51). 3. Make the changes to the profile. Click the Update Profile button. Figure 3–51 profile_name Screen ConsoleWorks...
  • Page 120: Managing Consoleworks Log Files

    Managing ConsoleWorks Log Files ConsoleWorks creates log files for each console. These logs are text files that can be viewed or deleted through ConsoleWorks or by accessing them in the directory. Figure 3–52 console_name Logfiles Screen 3-78 System Management Console User's Guide...
  • Page 121 ConsoleWorks creates a new log file for each console every day at midnight. These log files are on the SMC hard drive in the directory D:\cwks\log. The naming convention is console_name.LOG_yyyy_mm_dd. A console log shows all activity on the console for the specified day. The log for CONWRKS shows activity and events from all consoles on the specified day.
  • Page 122: Viewing A Log File

    3.6.1 Viewing a Log File Select Operations|Consoles in the left navigation panel. Then select the console from the list. At the top of the screen select the Logs link and the log to view from the list. Privileges required: Admin – none; Console – R Figure 3–53 Log File Screen 3-80 System Management Console User's Guide...
  • Page 123 1. From the left navigation panel select Operations. From the selection links select Consoles. The Show Consoles screen opens. 2. Select the console from the list. The console_name Configuration screen opens. 3. At the top of the screen select Logs. The console_name Logfiles screen opens (Figure 3–52).
  • Page 124: Deleting Log Files

    3.6.2 Deleting Log Files Select Operations|Consoles in the left navigation panel. Then select the console from the list. At the top of the screen select the Logs link. Figure 3–54 console_name Logfiles Screen 3-82 System Management Console User's Guide...
  • Page 125 1. From the left navigation panel select Operations. From the selection links select Consoles. The Show Consoles screen opens. 2. Select the console from the list. The console_name Configuration screen opens. 3. At the top of the screen select Logs. The console_name Logfiles screen opens (Figure 3–54).
  • Page 126: Mailing A Log File

    3.6.3 Mailing a Log File Start Outlook Express, then include the log file as an attachment. Figure 3–55 Outlook Express Message Window 3-84 System Management Console User's Guide...
  • Page 127 1. Double-click the Outlook Express icon on the SMC desktop. The Outlook Express Window opens. 2. From the Compose menu select New Message. The New Message window opens (Figure 3–55). 3. Enter recipients' names or addresses and the subject. The title bar text changes to the subject.
  • Page 129: Chapter 4 Compaq Alphaserver Partition Manager

    Chapter 4 Compaq AlphaServer Partition Manager The Compaq AlphaServer Partition Manager (CAPM) simplifies creation of partitions. Sections in this chapter are: • Starting CAPM • Overview of CAPM • Partition Maps • Working With Hard Partitions • Creating Hard Partitions •...
  • Page 130: Starting Capm

    Starting CAPM Start CAPM from the SMC desktop icon or from the SMC Web page. Figure 4–1 SMC Web Page System Management Console User's Guide...
  • Page 131 2 Runtime Environment, Standard Edition ™ running on the system on which you are working. Go to the URL http://java.sun.com/j2se/1.3/jre to download it. The Java 2 plug-in for Tru64 UNIX can be found at http://www.compaq.com/java. Continued on page 4-5 Compaq AlphaServer Partition Manager...
  • Page 132: Error Selecting System

    Figure 4–2 Error Selecting System System Management Console User's Guide...
  • Page 133 These Windows NT services must be running on the SMC system: ConsoleWorks LMF Server Service, ConsoleWorks Server Service, and Compaq CAPM Server. Additionally, if you run CAPM from the SMC Web page, the Compaq SMC HMMO Server service must be running on the SMC system.
  • Page 134: Overview Of Capm

    If you enter an invalid username or password, an error message displays. Click OK to redisplay the login box. If you are not familiar with partitions, see the manual AlphaServer GS80/160/320 Getting Started with Partitions. System Management Console User's Guide...
  • Page 135: Choose System Window

    SMC system for any other operation. When the discovery phase is complete, CAPM displays a partition map for the current system configuration. Figure 4–4 Choose System Window Compaq AlphaServer Partition Manager...
  • Page 136: Partition Maps

    Partition Maps The partition map provides partitioning information about the GS80/160/320 system. Figure 4–5 Partition Map System Management Console User's Guide...
  • Page 137 You can resize the columns in the display by clicking on a divider between columns and dragging. Roll the mouse over a button at the bottom of the screen to see a description of it in the block above the buttons. Continued on page 4-10 Compaq AlphaServer Partition Manager...
  • Page 138: System Information

    Figure 4–6 System Information Figure 4–6 shows the Current Partition Map screen with the System Information option button selected. This selection provides QBB information about the GS80/160/320 system. QBB – The hard QBB number. There is one line in the partition map for each QBB.
  • Page 139 Partition – The partition number of which this QBB is a part; Unassigned if it is not part of a partition. Details – Click this button for additional information about the system, as shown in Figure 4–7. Figure 4–7 Details Compaq AlphaServer Partition Manager 4-11...
  • Page 140: Working With Hard Partitions

    Working With Hard Partitions Hard partitions do not share resources. CAPM can create, add, and delete hard partitions and modify, save, validate, and commit partition maps. Figure 4–8 Current Partition Map Screen 4-12 System Management Console User's Guide...
  • Page 141 • Creating Hard Partitions • Adding a Hard Partition • Deleting a Hard Partition • Modifying a Partition Map • Saving, Validating, and Committing a Partition Map • Loading a Saved Partition Map Compaq AlphaServer Partition Manager 4-13...
  • Page 142: Creating Hard Partitions

    4.4.1 Creating Hard Partitions Figure 4–9 Work with Partition Maps Screen 4-14 System Management Console User's Guide...
  • Page 143 3. Enter a number in the box labeled Number of partitions. Click Next. If the GS80/160/320 system does not have sufficient resources to create the number of partitions specified, a message displays indicating that the system has insufficient resources. Continued on page 4-17 Compaq AlphaServer Partition Manager 4-15...
  • Page 144: Create Or Modify A Partition Map

    Figure 4–10 Create or Modify a Partition Map 4-16 System Management Console User's Guide...
  • Page 145 When this new partition map displays, the operating system (OS Type) defaults to Tru64 UNIX. To specify a different operating system for a partition, select the partition in the map and click Modify…. (See Section 4.4.3.) Compaq AlphaServer Partition Manager 4-17...
  • Page 146: Adding A Hard Partition

    4.4.2 Adding a Hard Partition Figure 4–11 Add or Modify Hard Partition Screen 1. From the Current Partition Map screen (Figure 4–8) click Next. The Work with Partition Maps screen displays (Figure 4–9). 2. Select the option button labeled Modify the current partition map. The Create or Modify Partition Map screen displays (Figure 4–10).
  • Page 147: Add Or Modify Hard Partition Screen

    QBB that is powered and if the hardware requirements for a valid partition have been met. Memory in the unpowered QBB cannot be seen until the QBB is powered on. Figure 4–12 Add or Modify Hard Partition Screen Compaq AlphaServer Partition Manager 4-19...
  • Page 148: Deleting A Hard Partition

    4.4.3 Deleting a Hard Partition Figure 4–13 Create or Modify a Partition Map Screen 1. From the Current Partition Map screen (Figure 4–8) click Next. The Work with Partition Maps screen displays (Figure 4–9). 2. Select the option button labeled Modify the current partition map. The Create or Modify a Partition Map screen displays (Figure 4–13).
  • Page 149: Delete Confirmation Message

    No to keep the partition. When a hard partition is deleted, all of its resources are returned to Unassigned, indicating that the hardware is not part of any partition. Figure 4–14 Delete Confirmation Message Compaq AlphaServer Partition Manager 4-21...
  • Page 150: Modifying A Partition Map

    4.4.4 Modifying a Partition Map Figure 4–15 Work with Partition Maps Screen 1. From the Current Partition Map screen (Figure 4–8) click Next. The Work with Partition Maps screen displays (Figure 4–15). 2. Select the option button labeled Modify the current partition map. Click Next.
  • Page 151: Add Or Modify Hard Partition Screen

    NOTE: A QBB can be assigned to only one partition at a time. Figure 4–16 Add or Modify Hard Partition Screen Any hard partition that is running an operating system is grayed out. The QBBs in this partition are also grayed out and cannot be assigned. Compaq AlphaServer Partition Manager 4-23...
  • Page 152: Saving, Validating, And Committing A Partition Map

    4.4.5 Saving, Validating, and Committing a Partition Map Figure 4–17 Saving a Partition Map Figure 4–18 Validating a Partition Map Saving a Partition Map 1. In the Create or Modify a Partition Map screen click the Save As… button. An information box displays (Figure 4–17). 2.
  • Page 153: Committing A Partition Map

    GS80/160/320 system and restarts the system. A status box displays (Figure 4–19), showing the progress of the commit, and the commit status is written to the log file. (See Section 4.6.) Figure 4–19 Committing a Partition Map Compaq AlphaServer Partition Manager 4-25...
  • Page 154: Loading A Saved Partition Map

    4.4.6 Loading a Saved Partition Map Figure 4–20 Work with Partition Maps Screen 4-26 System Management Console User's Guide...
  • Page 155 4.4.5. CAPM does not validate the partition map file when it loads. To ensure that the map is valid, click the Validate button in the Create or Modify a Partition Map screen. (See Section 4.4.5.) Compaq AlphaServer Partition Manager 4-27...
  • Page 156: Working With Soft Partitions

    Working With Soft Partitions Soft partitions can share memory, and CPUs can be moved among them. CAPM can create soft partitions by two methods. Figure 4–21 Add or Modify Hard Partition Screen Showing Soft Partitioning Options 4-28 System Management Console User's Guide...
  • Page 157 NOTE: Do not attempt to create soft partitions if the hard partition contains an unpowered QBB. Commit the hard partitions first (see Section 4.4.5), and then create the soft partitions. When the hard partitions are committed, the unpowered QBB is powered on. Compaq AlphaServer Partition Manager 4-29...
  • Page 158: Basic Soft Partitioning

    4.5.1 Basic Soft Partitioning Figure 4–22 Basic Soft Partitioning Message Figure 4–23 Basic Soft Partition Screen 4-30 System Management Console User's Guide...
  • Page 159 Amount of Total Memory allocated to Shared Memory – An amount of memory is allocated to shared memory. The lower limit is 64 MB; the upper limit is the total of memory for all soft partitions within the hard partition less 128 MB. Compaq AlphaServer Partition Manager 4-31...
  • Page 160: Adding A Soft Partition

    4.5.2 Adding a Soft Partition Figure 4–24 Add or Modify Soft Partition Screen 4-32 System Management Console User's Guide...
  • Page 161 64 MB blocks, so the amount shown is a multiple of 64. b. Select the checkbox labeled Allocate shared memory equally among QBBs to take an equal (or nearly equal) amount of memory from each QBB in the hard partition for the shared memory. Compaq AlphaServer Partition Manager 4-33...
  • Page 162: Modifying A Soft Partition

    4.5.3 Modifying a Soft Partition Figure 4–25 Basic Soft Partition Screen; Modifying a Partition 4-34 System Management Console User's Guide...
  • Page 163: Add Or Modify Soft Partition Screen

    Allocate shared memory equally among QBBs. Click OK. Figure 4–26 Add or Modify Soft Partition Screen Compaq AlphaServer Partition Manager 4-35...
  • Page 164: Deleting A Soft Partition

    4.5.4 Deleting a Soft Partition Figure 4–27 Basic Soft Partition Screen; Deleting a Partition Figure 4–28 Delete Confirmation 4-36 System Management Console User's Guide...
  • Page 165: Basic Soft Partition Screen; Partition Deleted

    2. A message displays, asking for confirmation of the action (Figure 4–28). Click the appropriate button. 3. The Basic Soft Partition screen updates if you chose to delete the partition. (See Figure 4–29.) Click OK. Figure 4–29 Basic Soft Partition Screen; Partition Deleted Compaq AlphaServer Partition Manager 4-37...
  • Page 166: Advanced Soft Partitioning

    4.5.5 Advanced Soft Partitioning Figure 4–30 Advanced Soft Partition Screen CAUTION: Advanced Soft Partitioning is intended for users who are familiar with AlphaServer SRM environment variables. CAPM does not validate any information entered in these screens. Advanced Soft Partitioning gives the user more precise control than the Basic Soft Partition process.
  • Page 167: Advanced Soft Partitioning Variables

    For descriptions of the AlphaServer SRM environment variables used to create soft partitions, and examples of using them, see the manual AlphaServer GS80/160/320 Getting Started with Paritions. Figure 4–31 Advanced Soft Partitioning Variables Compaq AlphaServer Partition Manager 4-39...
  • Page 168: Managing Capm Files

    Managing CAPM Files CAPM creates log files and partition map files. Figure 4–32 CAPM Log File 4-40 System Management Console User's Guide...
  • Page 169 This is for ease of sorting and processing. CAPM partition map files are written to c:\smc\capm\maps. This is done only when you select the Save As… button and provide a file name. The default extension is .PMF. Compaq AlphaServer Partition Manager 4-41...
  • Page 171: Chapter 5 Graphical Configuration Utility

    Chapter 5 Graphical Configuration Utility The Graphical Configuration Utility (GCU) is an OpenVMS Galaxy utility for creating and maintaining partitions. Sections in this chapter are: • Setting Up the GCU • Using the GCU Graphical Configuration Utility...
  • Page 172: Setting Up The Gcu

    Setting Up the GCU Define information for the Galaxy instances in the eXcursion Control Panel. 5.1.1 Establish Access Control Figure 5–1 eXcursion Control Panel Access Tab System Management Console User's Guide...
  • Page 173 1. From the Start menu select Programs|eXcursion V7|eXcursion Control Panel. The eXcursion Control Panel window opens with the Info tab displayed. 2. Select the Access tab (Figure 5–1). 3. In the Access tab select the Enable Access Control checkbox, enter the Node Name, and click the Add button.
  • Page 174: Create An Account For Each Galaxy Instance

    5.1.2 Create an Account for Each Galaxy Instance Figure 5–2 Accounts Tab System Management Console User's Guide...
  • Page 175 1. In the eXcursion Control Panel window select the Accounts tab (Figure 5–2). 2. Enter the Account Alias, Host name, Username, and Password. Click the Add button. 3. Repeat step 2 for each instance. Graphical Configuration Utility...
  • Page 176: Define The Applications

    5.1.3 Define the Applications Figure 5–3 Applications Tab System Management Console User's Guide...
  • Page 177 1. In the eXcursion Control Panel window select the Applications tab (Figure 5–3). 2. Enter an alias in the Application Alias box. 3. In the Command box enter $mcr gcu. 4. Select an Account Alias from the dropdown list. 5. Click the Add button. 6.
  • Page 178: Using The Gcu

    Using the GCU From the eXcursion icon select Applications and the Galaxy instance. Figure 5–4 eXcursion Icon System Management Console User's Guide...
  • Page 179 Guide for information on managing Galaxy partitions. This manual is available in HTML and PDF formats on the Web. Go to the URL http://www.openvms.compaq.com:8000/ and click the link OpenVMS Operating System. Scroll down the list to OpenVMS Alpha Galaxy Guide.
  • Page 181: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting This chapter contains troubleshooting tips for the system management console hardware and software. Sections in this chapter are: • Troubleshooting Chart • Changing Baud Rates: System with Multiple Console Lines • Changing Baud Rates: System with Single Console Line •...
  • Page 182: Troubleshooting Chart

    Troubleshooting Chart Table 6–1 lists a number of potential symptoms along with their possible causes and suggested solutions. Table 6–1 Troubleshooting Chart Symptom Possible Cause Suggested Solution SMC System System takes a File default.config Run the Expunge utility. (Section long time to boot. has become too 2.3) large.
  • Page 183 Table 6–1 Troubleshooting (Continued) Symptom Possible Cause Suggested Solution Communications (continued) Position identifier Set the position identifier dial on dial is set the terminal server to incorrectly. management agent (see Section A.3 or B.3 of the Installation Guide). Change the cable to a BN24Q. The SMC system and the terminal server are connected...
  • Page 184 Table 6–1 Troubleshooting (Continued) Symptom Possible Cause Suggested Solution Communications (continued) Text is garbled Partition’s baud rate Set terminal server’s or SMC’s when UNIX is was set to 9600 by baud rate to 9600 (Sections 6.2 and booting. UNIX; terminal 6.3).
  • Page 185 Table 6–1 Troubleshooting (Continued) Symptom Possible Cause Suggested Solution ConsoleWorks (continued) The SMC system Reboot the SMC system. has hung. (The pointer does not move when the mouse moves, or windows cannot be selected.) ConsoleWorks ConsoleWorks Start ConsoleWorks services does not start. services are not (Section 6.5).
  • Page 186 CAPM service is not Start the CAPM service in the running. same way as the ConsoleWorks services (Section 6.5). The service name is Compaq CAPM Server. A message CAPM service is not Start the CAPM service in the displays when running.
  • Page 187 Table 6–1 Troubleshooting (Continued) Symptom Possible Cause Suggested Solution CAPM (continued) CAPM no longer The consoles in the Create a group consisting of the recognizes a system are not part consoles in the system (see Section system. of a group. 3.3.6).
  • Page 188: Smc Web Page

    Start the service in the same way page does not not running on the as the ConsoleWorks services display. SMC system. (Section 6.5). The service name is Compaq SMC HMMO Server. You must have the Go to the URL http://java.sun.com/j2se/1.3/jre to Java 2 Runtime ™...
  • Page 189 Table 6–1 Troubleshooting (Continued) Symptom Possible Cause Suggested Solution Restart after Power Fail The SMC system The system has not Depending on the model, change a does not been configured to switch setting or a BIOS setting automatically restart (Section 6.6). restart after a automatically.
  • Page 190: Changing Baud Rates: System With Multiple Console Lines

    Changing Baud Rates: System with Multiple Console Lines Change the terminal server port’s baud rate to match the GS80/160/320 partition’s rate and establish communication. Then change the partition baud rate to 9600, and finally change the terminal server rate to 9600. 6.2.1 Set the Terminal Server Port Speed to Match the GS80/160/320 Partition Speed...
  • Page 191: Ports Configuration Dialog Box

    1. Open Access Server Manager (ASM). From the Start menu select Programs|Access Server Manager|Access Server Manager. A Browser window displays (Figure 6–1). 2. In the Browser window select the item with IP address 90.0.0.1. Click Open. The Access Server window displays. 3.
  • Page 192: Configuration Dialog Box

    Figure 6–3 Configuration Dialog Box 6-12 System Management Console User's Guide...
  • Page 193: Connection Service Configuration Dialog Box

    4. Select the port for which you will change the baud rate and click the Configure… button. The Configuration dialog box displays (Figure 6–3). 5. Click the Properties button. The Connection Service Configuration dialog box displays (Figure 6–4). 6. Change the port speed in this box, and check that the other settings are correct for your environment.
  • Page 194: Test For A Baud Rate Match And Set Both To 9600

    6.2.2 Test for a Baud Rate Match and Set Both to 9600 Figure 6–5 Show Consoles Screen 6-14 System Management Console User's Guide...
  • Page 195 1. In the left navigation panel of a ConsoleWorks window, select Consoles. The Show Consoles screen displays. 2. Find the name of the console that is attached to the port you worked with in Section 6.2.1. Click the icon to the left of the name. A terminal emulator window for the console displays.
  • Page 196: Changing Baud Rates: System With Single Console Line

    Changing Baud Rates: System with Single Console Line Change the baud rate of the system’s COM1 port to match the GS80/160/320 system and establish communication. Then change the system rate to 9600, and finally change the COM1 rate to 9600. 6.3.1 Set the SMC System Speed to Match the GS80/160/320 Speed...
  • Page 197: Settings For Com1 Dialog Box

    1. From the Start button select Settings|Control Panel. 2. In the control panel, double click the Ports icon. The Ports dialog box displays (Figure 6–6). 3. Select COM1 and click the Settings… button. The Settings for COM1 dialog box displays (Figure 6–7). 4.
  • Page 198: Test For A Baud Rate Match And Set Both To 9600

    6.3.2 Test for a Baud Rate Match and Set Both to 9600 Figure 6–8 Show Consoles Screen 6-18 System Management Console User's Guide...
  • Page 199 1. In the left navigation panel of a ConsoleWorks window, select Consoles. The Show Consoles screen displays (Figure 6–8). 2. Click the icon to the left of the ASGS1_CONSOLE1 link. A terminal emulator window for the console displays. 3. In the terminal emulator window press Enter. If an SRM console prompt displays, the baud rates match, and you can set the GS80/160/320 baud rate (step 4).
  • Page 200: Changing The Internet Explorer Proxy Setting

    Changing the Internet Explorer Proxy Setting From the Internet Explorer Tools menu select Internet Options. Select the Connections tab and LAN Settings. Figure 6–9 LAN Settings Dialog Box – Automatic Configuration 6-20 System Management Console User's Guide...
  • Page 201: Lan Settings Dialog Box - Proxy Server

    1. Ask the network administrator if settings are configured automatically or if proxy server information must be entered. 2. From the Tools menu select Internet Options… The Internet Options dialog box displays. 3. Select the Connections tab. Near the bottom click the LAN Settings… button.
  • Page 202: Starting The Consoleworks Services

    Starting the ConsoleWorks Services Open the Control Panel and double-click the Services icon. Select the ConsoleWorks services and click Start. Figure 6–11 ConsoleWorks Services 6-22 System Management Console User's Guide...
  • Page 203: Service Dialog Box

    1. Open the Control Panel. From the Start button select Settings|Control Panel. 2. In the Control Panel double-click the Services icon. The Services dialog box displays (Figure 6–11). 3. Check the Status and Startup columns for the two ConsoleWorks services. If one or both do not look like the illustration, do the following: a.
  • Page 204: Configuring The Smc System To Restart After A Power Failure

    Configuring the SMC System to Restart After a Power Failure The SMC system should power up and boot following a power failure. If it does not, corrective action is necessary. The action to take depends on the system model. Figure 6–13 Switch Setting for Models DPENM and DPEND PK-2733-00 6-24 System Management Console User's Guide...
  • Page 205 5. Replace the cover and connect the power cord. Models ENCM and ENL 1. Start or restart the SMC system. 2. During power-up, at the initial screen with the large Compaq logo, press the F10 key for setup. A list of languages, with English selected, displays. Press Enter.
  • Page 206: Setting The Path Variable

    Setting the Path Variable Open the Control Panel and double-click the System icon. In the Environment tab select Path and add the path to the Java Runtime Environment in the Value box. Figure 6–14 System Properties Dialog Box 6-26 System Management Console User's Guide...
  • Page 207 1. From the Start menu, select Settings | Control Panel. Double-click the System icon. The System Properties dialog box displays. 2. Select the Environment tab (Figure 6–14). 3. In the System Variables block, highlight the Path variable. The name and value of the variable display near the bottom of the dialog box, in the Variable and Value boxes, respectively.
  • Page 208: Setting A Hot Key In The Consoleworks Terminal Emulator Window

    Setting a Hot Key in the ConsoleWorks Terminal Emulator Window In the terminal emulator window select Hot Keys from the Options menu. Figure 6–15 Color Dialog Box 6-28 System Management Console User's Guide...
  • Page 209 A GS80/160/320 system connected to an SMC without a terminal server can have problems with menu-driven applications displayed in the ConsoleWorks terminal emulator window. (This is the window that displays when you click the Connect link in the ConsoleWorks console_name Configuration screen or when you click the icon to the left of the console name in the Show Consoles screen.) Examples of this problem are that input appears invalid during a Tru64 UNIX install or when running 'setup' in Tru64 UNIX.
  • Page 211: Appendix A Using The Smc Software Cd

    Appendix A Using the SMC Software CD Instructions for using the AlphaServer GS80/160/320 Console Management Software CD (AG–RRNCA–BE) can be found in the document AlphaServer GS80/160/320 System Management Console Installation and Release Notes (AA–RRNEA–TE). The printed version of the installation and release notes is packaged with the CD.
  • Page 212: Consoleworks

    Software Version Access Server Loader Acesss Server Manager Acrobat Reader 4.05c Carbon Copy Access Edition WinVNC 3.3.3 Compaq Management Agents 4.37 REV H Compaq AlphaServer Partition Manager (CAPM) ConsoleWorks 1.5WNT eXcursion 7.2.177 Internet Explorer 1.3.0_01 KEA! Perl 5.60.613 Windows NT 4.0 (Service Pack 6)
  • Page 213: Scm.port

    Polycenter Console Manager (PCM). This file is imported to ConsoleWorks to supply definitions of scans and events. The name of the scan is GS_SCM_SCAN. All Compaq-supplied events, which are described in Table B–1, are part of this scan. The event pattern triggers are automatically defined during the import.
  • Page 214: Loading

    All events listed in Table B–1 have a priority of 50 and a severity of critical. Note that event GS_PCI_PBM_SYSEVENT can be triggered by any of three subevents. These are defined and recognized in the Perl script, as described in Section B.2.
  • Page 215: Loading And Configuration

    # name. For example: # $remote = "16.158.232.65" # or # $remote = "my.email.server.name.com" # In the line below insert the customer’s smpt e-mail server # address or name between the quotation marks: $remote = "post-office.domain.com"; #------------------------------------------------------------ Compaq-Supplied Configuration Files for ConsoleWorks...
  • Page 216: Contents

    B.2.2 Contents The content of the MAIL.PL file is included in Section B.5. Verification and Testing The following procedures can be used to ensure that the setup was performed properly and that alerts from the GS80/160/320 system do in fact notify the designated persons.
  • Page 217: Contents Of The Scm.port File

    NAME: GS_VITAL_POWER_FAILURE END: ADD_EVENT: NAME: GS_VITAL_POWER_FAILURE INFO: Vital power failure from a PSM TEXT: ~E~ QBB%/PSM%% SysEvent: VITAL_POWER_FAILURE*Reg0:*Reg1:* CLASS: SCM SUB_SYSTEM: CSB REGULAR_EXPRESSION: Y START: 0 COUNT: 1 PRIORITY: CRITICAL END: DELETE_EVENT: NAME: GS_QBB_OVERTEMP_FAILURE END: ADD_EVENT: Compaq-Supplied Configuration Files for ConsoleWorks...
  • Page 218 NAME: GS_QBB_OVERTEMP_FAILURE INFO: Overtemp failure from a PSM TEXT: ~E~ QBB%/PSM%% SysEvent: QBB_OVERTEMP_FAILURE*Reg0:*Reg1:* CLASS: SCM SUB_SYSTEM: CSB REGULAR_EXPRESSION: Y START: 0 COUNT: 1 PRIORITY: CRITICAL END: DELETE_EVENT: NAME: GS_HS_OVERTEMP END: ADD_EVENT: NAME: GS_HS_OVERTEMP INFO: Overtemp failure from an HPM TEXT: ~E~ HSW%/HPM%% SysEvent: HS_OVERTEMP*Reg0:*Reg1:* CLASS: SCM SUB_SYSTEM: CSB REGULAR_EXPRESSION: Y...
  • Page 219 REGULAR_EXPRESSION: Y START: 0 COUNT: 3 PRIORITY: CRITICAL END: DELTE SCAN: NAME: GS_SCM_SCAN END: ADD_SCAN: NAME: GS_SCM_SCAN INFO: SCM ASCII messages EVENT: GS_AIR_MOVER_FAILURE EVENT: GS_VITAL_POWER_FAILURE EVENT: GS_QBB_OVERTEMP_FAILURE EVENT: GS_HS_OVERTEMP EVENT: GS_PWR_FAIL EVENT: GS_SYSCLK_FAIL EVENT: GS_PCI_PBM_SYSEVENT END: Compaq-Supplied Configuration Files for ConsoleWorks...
  • Page 220: Contents Of The Mail.pl File

    # Date: 16-Oct-2001 # Used By: ConsoleWorks # Copyright: 2001 Compaq Computer Corporation #------------------------------------------------------------ # WARNING !!! # =========================== # This file MUST be modified before it can be used. # The smpt e-mail server that is used at the customer’s site # needs to be placed into the command below.
  • Page 221 MAIL.PL doesn't use this. #------------------------------------------------------------ use Socket; sub smtpmail { my ($to, $subj, $whoami, $mf, @msg) = @_; my ($port, $iaddr, $paddr, $proto, $line); # This setting would supercede the one in the block comments Compaq-Supplied Configuration Files for ConsoleWorks...
  • Page 222 above, so its commented. $remote = "my.email.server.name.net"; $port = 25; $iaddr = inet_aton($remote) || die "no host: \"$remote\"\n"; $paddr = sockaddr_in($port, $iaddr); $proto = getprotobyname('tcp'); select(SOCK); $| = 1; # Force flush after every write or print socket(SOCK, PF_INET, SOCK_STREAM, $proto) || die "socket: $!";...
  • Page 223 (Sequence $ARGV[2])"; open (SC, $ARGV[3]) || die "Can not open event context file - $ARGV[3] $!"; while ($l=<SC>) { push @msg, $l; close(SC); if ($domail) { foreach $to (@tolist) { smtpmail($to, $subj, $whoami, $mf, @msg); Compaq-Supplied Configuration Files for ConsoleWorks B-11...
  • Page 225: Appendix Csmc Hard Disk

    Appendix C SMC Hard Disk The hard disk in the SMC is partitioned at the factory. It is recommended that the partitions be used as shown in Table C–1. Table C–1 Use of Disk Partitions Partition Recommended Use Operating system and applications User setups (unique scripts, other inputs) and log files SMC Hard Disk...
  • Page 227: Appendix D Consoleworks Licenses

    Appendix D ConsoleWorks Licenses The ConsoleWorks license for the first GS80/160/320 system (eight console lines) is included with the SMC. Each additional GS80/160/320 system connected to the SMC requires a ConsoleWorks license for the number of console lines planned for the system. The part numbers for these licenses are shown in Table D–1.
  • Page 229: Index

    Index Windows NT services required for running, 4-5 Actions (ConsoleWorks) COM1 port, SMC system, 6-16 enabling, 3-52 Compaq AlphaServer Partition Adding console line, 3-32 Manager. See CAPM Alias (ConsoleWorks), 3-38 Console Group Validator utility does not show a system, 6-7...
  • Page 230 6-3 events, B-1 testing setup, B-4 acknowledging, 3-60 user adding, 3-56 adding, 3-66 AlphaServer specific, 3-48 communicating with another, Compaq-supplied, 3-48 3-68 defined, 3-56 user password, changing, 3-70 deleting, 3-60 username, 3-5 expunging, 3-62 users, managing, 3-64–3-77 managing, 3-46–3-63...
  • Page 231 AlphaServer specific, 3-48 Compaq-supplied, 3-48 KEA!, using with ConsoleWorks, defined, 3-56 3-18 deleting, 3-60 expunging, 3-62 managing, 3-46–3-63 License, ConsoleWorks, D-1 modifying, 3-56 Log file (ConsoleWorks) eXcursion, 5-2 deleting, 3-82 mailing, 3-84 viewing, 3-80 Files (CAPM), managing, 4-40 Logging on to ConsoleWorks, 3-5 Files (ConsoleWorks), managing, 3-78–3-85...
  • Page 232 modifying, 4-34 COM1 port, 6-16 Partition map, 4-8 desktop icons, 1-7 loading, 4-26 hard disk partitions, C-1 logging on to, 1-4 modifying, 4-22 Partitions, SMC hard disk, C-1 long boot time, 6-2 Password not communicating with terminal CAPM, 4-6 server, 6-2 ConsoleWorks restart after power fail, 6-9 changing user password, 3-70...
  • Page 233 not communicating with SMC system, 6-2 UNIX, text unreadable when ports, 6-11 booting, 6-4 position identifier dial, 6-3 User (ConsoleWorks) Testing ConsoleWorks setup, B-4 adding, 3-66 Troubleshooting, 6-1–6-29 communicating with another, 3-68 managing, 3-64–3-77 Index-5...

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