1. Display the events. You can display the events for one console only or for all
consoles.
•
One console: From the left navigation panel select Operations. From
the selection links select Consoles. The Show Consoles screen opens.
Select the console for which you want to acknowledge events from the
list. The console_name Configuration screen opens. At the top of the
screen select the Events link. The console_name Events screen opens.
•
All consoles: From the lower navigation panel select Events Detail.
The ConsoleWorks Events Detail screen opens (Figure 3–36).
2. Select the event or events to acknowledge.
•
Individual events: Each occurrence of an event is listed on a line.
Click in the checkbox on that line to select the event.
•
All events on the page: Click the link Select All. This selects all
events on the page. Click this link on other pages to select all events.
3. Optionally, enter a comment in the Comment box.
4. Click the button labeled Acknowledge Selected Events. The screen
redisplays with the name of the user who acknowledged the event and the
date in place of the checkbox and the comment, if included, in the
description column.
5. To delete the acknowledged events, click the button labeled Purge
Acknowledged Events. The screen redisplays without the event.
ConsoleWorks
3-61
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