Compaq 5600 - TFT RKM Maintenance And Service Manual
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Compaq 5600 - TFT RKM Maintenance And Service Manual

Compaq 5600 - TFT RKM Maintenance And Service Manual

Tft5600 rackmount keyboard and monitor (rkm) model m5fae maintenance and service guide
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TFT5600 Rackmount Keyboard and
Monitor (RKM)
Model M5FAE
Maintenance and Service Guide
First Edition (May 2001)
Part Number 230204-001
Compaq Computer Corporation

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Summary of Contents for Compaq 5600 - Compaq TFT RKM

  • Page 1 TFT5600 Rackmount Keyboard and Monitor (RKM) Model M5FAE Maintenance and Service Guide First Edition (May 2001) Part Number 230204-001 Compaq Computer Corporation...
  • Page 2 Notice © 2001 Compaq Computer Corporation Compaq and Compaq Insight Manager Registered United States Patent and Trademark Office. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Contents About This Guide Symbols in Text......................v Symbols on Equipment....................vi Compaq Technician Notes..................vii Where to Go for Additional Help ................viii Integrated Management Display............... viii Telephone Numbers..................viii Chapter 1 Identifying Components Front Panel Components..................1-2 Rear Components..................... 1-3 Serial Number Location................... 1-4 Chapter 2 Illustrated Spare Parts List Exploded View of Spare Parts .................
  • Page 4 iv Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removal and Replacement Preliminaries continued Rack Stability......................3-3 Chapter 4 Removal and Replacement Procedures Spare Replaceable Parts ................... 4-2 Product Kit Contents....................4-3 Tools Required......................4-3 SPS-PLASTICS 229846-001 ................... 4-4 Removing the Rear Cover.................

  • Page 5: About This Guide

    About This Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing a Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment.

  • Page 6: Symbols On Equipment

    vi Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards.

  • Page 7: Compaq Technician Notes

    About This Guide vii Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 8: Where To Go For Additional Help

    viii Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Where to Go for Additional Help In addition to this guide, the following information sources are available: User Documentation Compaq Service Quick Reference Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Insight Manager ™...

  • Page 9: Identifying Components

    Chapter Identifying Components This chapter provides the illustrated parts breakdown and a serial number location for the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). Use the following information to locate and identify the components of the TFT5600 Rackmount Keyboard and Monitor (RKM).

  • Page 10: Front Panel Components

    1-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Front Panel Components Figure 1-1. Identifying front panel components Table 1-1 TFT5600 Rackmount Keyboard and Monitor (RKM) Front Panel Components Reference Component Reference Component Display release latch Scroll lock LED Display switch Track ball On-screen display scroll up...

  • Page 11: Rear Components

    Identifying Components 1-3 Rear Components Figure 1-2. Identifying rear components Table 1-2 TFT5600 Rackmount Keyboard and Monitor (RKM) Rear Components Reference Component AC brick Rear cover VGA cable Power cord Brace assembly Clutch covers Controller board Metal controller cover...

  • Page 12: Serial Number Location

    1-4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Serial Number Location You will need to provide the TFT56000 RKM serial number to Compaq whenever you request information or order spare parts. The serial number is located on the bottom of the tray near the agency label. Figure 1-3.

  • Page 13: Illustrated Spare Parts List

    Chapter Illustrated Spare Parts List This chapter provides an illustrated parts breakdown and a spare parts list for the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). See Table 2-1 for the names of referenced spare parts.

  • Page 14: Exploded View Of Spare Parts

    2-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Exploded View of Spare Parts Figure 2-1. Exploded view of the TFT5600 RKM...
  • Page 15 Illustrated Spare Parts List 2-3 Table 2-1 TFT5600 Rackmount Keyboard and Monitor (RKM) Spare Parts List Reference Description Spare Parts Number SPS-DISPLAY,LCD,15” 229842-001 SPS-PLASTICS 229846-001 BEZEL,TRAY,FRONT (224046-001) REST,PALM (222178-001) COVER,REAR-TOP (222179-001) COVER,CLUTCH (222180-001) SPS-RAIL,MOUNTING,W/SLIDES 229845-001 MOUNTING RAILS,W/SLIDES BRACE,CMA 229843-001 SPS-TRAY,METAL TRAY, METAL COVER, METAL CLIP, GROUNDING...
  • Page 16 2-4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Table 2-1 TFT5600 Rackmount Keyboard and Monitor (RKM) Spare Parts List continued Reference Description Spare Parts Number SPS-CA,AC,LINE,C5- 192514-001 C14,ADAPTER SPS-KEYBOARD SPS-KEYBOARD,CBN 230978-001 SPS-KEYBOARD,CBN-UK 230978-031 SPS-KEYBOARD,CBN-GR 230978-041 SPS-KEYBOARD,CBN-FR 230978-051 SPS-KEYBOARD,CBN-IT 230978-061...

  • Page 17: Removal And Replacement Preliminaries

    Chapter Removal and Replacement Preliminaries IMPORTANT: Before beginning any of the procedures in Chapter 4, read and understand the cautions and warnings in this chapter. This chapter provides general service information for the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). Adherence to the procedures and precautions described in this chapter are essential for proper service.

  • Page 18: Electrostatic

    3-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Electrostatic CAUTION: When the computer is plugged into an AC power source there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

  • Page 19: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries 3-3 Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jackets are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.

  • Page 20: Removal And Replacement Procedures

    Chapter Removal and Replacement Procedures This chapter provides guidance for removing and replacing spare parts for the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). Before you begin any of these procedures, be sure to turn off the power to the monitor, computer system, and other attached devices;...

  • Page 21: Spare Replaceable Parts

    4-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Spare Replaceable Parts The TFT5600 RKM contains the following replaceable parts: SPS-PLASTICS 229846-001 Clutch covers Rear cover Front plastic bezel Palm rest SPS-KEYBOARD 230978-XXX SPS-DISPLAY,LCD,15” 229842-001 SPS-BD,CNTRLR 229847-001 SPS-RAIL,MOUNTING,W/SLIDES 229845-001 Mounting rails Slides...

  • Page 22: Product Kit Contents

    Removal and Replacement Procedures 4-3 Product Kit Contents M-6 cage nuts (2) M-6 screws (8) 6-32 screws (12) Mounting rail and slides (2) Cable management arm (1) Brace (1) TFT5600 Rackmount Keyboard Monitor (1) Model M5FAE, TFT5600 RKM Saleable Part Number 221546-001,-xxx Lock plate (2) Rack template (1) Keyboard hot key label (2)

  • Page 23: Sps-Plastics 229846-001

    4-4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide SPS-PLASTICS 229846-001 Figure 4-1. SPS-PLASTICS 229846-001 Table 4-1 SPS-PLASTICS 229846-001 Reference Component Rear cover Clutch covers Front plastic bezel Palm Rest...

  • Page 24: Removing The Rear Cover

    Removal and Replacement Procedures 4-5 Removing the Rear Cover To remove the rear cover: Remove the screw , slide the rear cover back , rotate and remove it out of position Figure 4-2. Removing screw and sliding rear cover off IMPORTANT: When replacing the rear cover, make sure the plastic hooks, on the underside of the rear cover, hook to the metal tray.

  • Page 25: Removing The Clutch Covers

    4-6 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Clutch Covers To remove the clutch covers: Unsnap the clutch covers, rotate them toward the front of the unit, and remove them. Figure 4-3. Removing clutch covers IMPORTANT: Before replacing the clutch covers, the rear cover must be installed and the cables must be aligned properly so there is no interference.

  • Page 26: Removing The Palm Rest

    Removal and Replacement Procedures 4-7 Removing the Palm Rest To remove the palm rest: Turn the unit over and remove the four screws securing the palm rest, slide the palm rest up and out , and remove it Figure 4-4. Removing screws securing palm rest IMPORTANT: Before replacing the palm rest, the front plastic bezel must be installed.

  • Page 27: Removing The Front Plastic Bezel

    4-8 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Front Plastic Bezel IMPORTANT: You must remove the palm rest before you remove the front plastic bezel. To remove the front plastic bezel: Remove the four screws securing the front plastic bezel to the metal tray; then remove the front plastic bezel.

  • Page 28: Sps-Keyboard 230978-Xxx

    Removal and Replacement Procedures 4-9 SPS-KEYBOARD 230978-XXX Figure 4-6. SPS-KEYBOARD 230978-XXX...

  • Page 29: Removing The Keyboard Assembly

    4-10 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Keyboard Assembly IMPORTANT: You must remove the clutch covers, rear cover, and AC brick before you remove the keyboard assembly. To remove the keyboard assembly: 1. Disconnect all cables from their source. 2.
  • Page 30 Removal and Replacement Procedures 4-11 3. Turn the unit right side up and remove the palm rest by sliding the palm rest up and out. Figure 4-8. Removing palm rest...
  • Page 31 4-12 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide IMPORTANT: Before removing the keyboard assembly, the tie wraps holding the cables together in the rear of the unit must be cut. 4. Remove the keyboard assembly, paying special attention to the cord in the rear.

  • Page 32: Sps-Display,Lcd,15" 229842-001

    Removal and Replacement Procedures 4-13 SPS-DISPLAY,LCD,15” 229842-001 Figure 4-10. SPS-DISPLAY,LCD,15” 229842-001...

  • Page 33: Removing The Display

    4-14 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Display IMPORTANT: You must remove the clutch covers, rear cover, keyboard assembly, and palm rest before you remove the display. To remove the display: 1. Remove the screw securing the grounding clip and cable to the metal controller cover.
  • Page 34 Removal and Replacement Procedures 4-15 2. Unplug the three cables connecting the display assembly to the controller board. WARNING: Do not pull on the exposed wires, only pull on the plastic shroud connectors attached to the wires. Figure 4-12. Disconnecting cables connecting display assembly...
  • Page 35 4-16 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide 3. Remove the four screws securing the display to the metal tray; then remove the display Figure 4-13. Removing screws securing display To replace the display, reverse the above procedure.

  • Page 36: Sps-Adptrac 40W 4Prong/Minijck 218319-001

    Removal and Replacement Procedures 4-17 SPS-ADPTRAC 40W 4PRONG/MINIJCK 218319-001 Figure 4-14. SPS-ADPTRAC 40W 4PRONG/MINIJCK 218319-001...

  • Page 37: Removing The Ac Brick

    4-18 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the AC Brick IMPORTANT: You must remove the rear cover before you remove the AC brick. To remove the AC brick: 1. Disconnect all cables from their source. 2.

  • Page 38: Sps-Bd,Cntrlr 229847-001

    Removal and Replacement Procedures 4-19 SPS-BD,CNTRLR 229847-001 Figure 4-16. SPS-BD,CNTRLR 229847-001...

  • Page 39: Removing The Controller Board

    4-20 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Controller Board IMPORTANT: You must remove the rear cover and AC brick before you remove the controller board. To remove the controller board: 1. Remove the screw securing the grounding clip to the metal controller cover.
  • Page 40 Removal and Replacement Procedures 4-21 4. Slide the metal controller cover and lift it straight out Figure 4-18. Removing metal controller cover...
  • Page 41 4-22 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide 5. Unscrew the VGA cable. 6. Remove the two screw locks from the VGA cable connector. Figure 4-19. Removing screw locks...
  • Page 42 Removal and Replacement Procedures 4-23 7. Remove the three screws securing the controller board to the metal controller cover. Figure 4-20. Removing screws from metal controller cover 8. Remove the controller board from the metal controller cover. To replace the controller board, reverse the above procedure.

  • Page 43: Sps-Rail,Mounting,W/Slides 229845-001

    4-24 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide SPS-RAIL,MOUNTING,W/SLIDES 229845-001 Figure 4-21. SPS-RAIL,MOUNTING,W/SLIDES 229845-001 Table 4-2 SPS-RAIL,MOUNTING,W/SLIDES 229845-001 Reference Component Mounting rails Slides Brace assembly...

  • Page 44: Removing The Brace Assembly

    Removal and Replacement Procedures 4-25 Removing the Brace Assembly To remove the brace assembly: 1. Disconnect all cables from their source. 2. Unthread the cables from the cable management arm. 3. Remove the two screws securing the cable management arm to the rear of the metal tray.
  • Page 45 4-26 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide 4. Remove the two screws securing the brace assembly to the rear of the rack, and remove the brace assembly Figure 4-23. Removing screws securing brace assembly To replace the brace assembly, reverse the above procedure.

  • Page 46: Removing The Mounting Rails With Slides

    Removal and Replacement Procedures 4-27 Removing the Mounting Rails with Slides IMPORTANT: You must remove the unit before you remove the mounting rails with slides. To remove mounting rails with slides: 1. Remove the two screws, on each side of the mounting rails, securing them to the brace assembly.
  • Page 47 4-28 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide 4. Remove the screw and mounting rails from the rear of the rack. Figure 4-25. Removing mounting rails from rear of rack 5. Remove the mounting rails with slides. To replace the mounting rails with slides, reverse the above procedure.

  • Page 48: Sps-Tray,Metal 229843-001

    Removal and Replacement Procedures 4-29 SPS-TRAY,METAL 229843-001 Figure 4-26. SPS-TRAY,METAL 229843-001 Table 4-3 SPS-TRAY,METAL 229843-001 Reference Component Metal tray Metal controller cover Metal grounding clip (not shown)

  • Page 49: Removing The Metal Controller Cover

    4-30 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Metal Controller Cover IMPORTANT: You must remove the clutch covers, rear cover, and AC brick before you remove the metal controller cover. To remove the metal controller cover: 1.
  • Page 50 Removal and Replacement Procedures 4-31 4. Slide the metal controller cover and lift straight out Figure 4-28. Removing metal controller cover 5. Unscrew the VGA cable. 6. Remove the two screw locks from the VGA cable connector. 7. Remove the three screws securing the controller board to the metal controller cover.

  • Page 51: Removing The Metal Tray

    4-32 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide Removing the Metal Tray IMPORTANT: You must remove the clutch covers, rear cover, and metal controller cover before removing the metal tray. To remove the metal tray: 1. Disconnect all cables from their source. 2.
  • Page 52 Removal and Replacement Procedures 4-33 3. Remove the palm rest. 4. Turn the unit right side up and lift the keyboard assembly straight out, paying special attention to the cord in the rear. Figure 4-30. Removing keyboard assembly...
  • Page 53 4-34 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide 5. Remove the front plastic bezel. 6. Remove the four screws securing the display to the metal tray and lift the display out Figure 4-31. Removing screws and lifting out monitor assembly To replace the metal tray, reverse the above procedure.

  • Page 54: Sps-Ca,Vga,Male-Male,9Ft 238729-001

    Removal and Replacement Procedures 4-35 SPS-CA,VGA,MALE-MALE,9FT 238729-001 Figure 4-32. SPS-CA,VGA,MALE-MALE,9FT 238729-001...

  • Page 55: Specifications

    Chapter Specifications Table 5-1 TFT5600 RKM Specifications 15-in 38.1 cm Display Flat panel, Active matrix-TFT LCD Type 15-in diagonal 38.1 cm Viewable Image Size Face Treatment Transparent protector with antiglare coating 13.75 lb 6.25 kg Maximum Weight (Unpacked) Maximum Dimensions Height 1.7 in 4.32 cm...

  • Page 56: Environmental Temperature

    5-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Table 5-1 TFT5600 RKM Specifications continued Maximum Graphics 1024 x 768 @ 60Hz Refresh Rate Resolution Horizontal Frequency 48.2 kHz Vertical Frequency 60 Hz Environmental Temperature Requirements (Independent of Altitude) 10 to 50°C Operating 0 to 60°C...

  • Page 57: Index

    Index AC brick cable management arm photograph 4-17 photograph 4-24 rear components 1-3 removing 4-25 replacing 4-18 cap lock LED 1-2 agency label, serial number cautions See also warnings location 1-4 electrostatic 3-2 grounding vii overheating vii retaining hardware 4-1 bezel, removing front plastic 4-8 symbols in text v boot straps, grounding...
  • Page 58 2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenanace and Service Guide controller board scroll photograph 4-19 left and right button 1-2 rear components 1-3 lock LED 1-2 removing 4-20 up and down button 1-2 replacing 4-23 track ball 1-2 front plastic bezel 1-2 photograph 4-4 removing 4-8...
  • Page 59 Index 3 screw and slding rear cover 4-5 installing screw locks 4-22 AC brick 4-18 screws and lifting out monitor brace assembly 4-26 assembly 4-34 controller board 4-23 screws from bottom of display 4-16 unit 4-10, 4-32 front plastic bezel 4-7 screws from front plastic keyboard 4-12 metal controller cover 4-32...
  • Page 60 4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenanace and Service Guide mounting rails with slides photograph 4-24 rack stability 3-3 removing 4-27 rails and slides spare kit replacing 4-28 brace assembly 4-2 cable management arm 4-2 mounting rails 4-2 removing 4-24 nine hot keys 1-2 slides 4-2...
  • Page 61 Index 5 replacing AC brick 4-18 tables brace assembly 4-26 front panel components 1-2 clutch covers 4-6 metal tray 4-29 controller board 4-23 mounting rails with display 4-16 slides 4-24 keyboard assembly 4-12 plastics 4-4 metal controller cover 4-32 rear components 1-3 metal tray 4-34 spare parts list 2-3 mounting rails with...
  • Page 62 6 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenanace and Service Guide improper repairs vii multiple sources of power vi warnings See also cautions personal injury v, vii component level repairs vii rack stability 3-3 electrical shock v, vi symbols in text v equipment damage vii voiding warranty vii exposed wires 4-15...

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