Compaq AlphaServer GS80 User Manual page 183

Table 6–1 Troubleshooting (Continued)
Symptom
Communications (continued)
No prompt in a
terminal window.
Possible Cause
Position identifier
dial is set
incorrectly.
The SMC system
and the terminal
server are connected
by the wrong cable.
Terminal server is
hung.
Console line is not
associated with a
partition.
Baud rate
mismatch.
Incorrect IP Host
setting for terminal
server.
The terminal server
and standard I/O
module (PCI box)
are connected by the
wrong cable.
The connector on the
PCI box is the wrong
type.
Suggested Solution
Set the position identifier dial on
the terminal server to
management agent (see Section
A.3 or B.3 of the Installation
Guide).
Change the cable to a BN24Q.
Reload the terminal server using
Access Server Manager (see
Section 10.2 of the Installation
Guide).
No action required.
Change the baud rate (Sections 6.2
and 6.3 of this manual).
Check the console settings in the
ConsoleWorks console configura-
tion screen (Section 3.3.3 of this
manual). See Section 1.5 for the IP
Host setting for each system.
Change the cable to a BN25G.
Change the connector to an
H8585–AA.
Troubleshooting 6-3