Troubleshooting Chart - Compaq AlphaServer GS80 User Manual

6.1

Troubleshooting Chart

Table 6–1 lists a number of potential symptoms along with their
possible causes and suggested solutions.
Table 6–1 Troubleshooting Chart
Symptom
SMC System
System takes a
long time to boot.
Communications
No communica-
tion between the
terminal server
and the SMC
system.
6-2 System Management Console User's Guide
Possible Cause
File default.config
has become too
large.
Terminal server is
not powered.
Terminal server
software has not
been configured.
SMC is incorrectly
cabled.
Suggested Solution
Run the Expunge utility. (Section
2.3)
Connect the terminal server to the
power source (see Section A.4 or
B.4 of the System Management
Console Installation Guide).
Configure the software (see
Chapter 10 of the Installation
Guide).
Multiple-system installation:
Check that cables from the
terminal server to the hub and
from the hub to the SMC system
are connected correctly (see
Chapter 4 of the Installation
Guide).
Single-system installation:
Check that the cable from the
terminal server to the SMC system
is connected correctly (see Section
3.1 of the Installation Guide).