If you forget the password for the console_manager account, you will not be able
to perform administrative tasks such as purging or expunging events, creating
new users, or adding or deleting consoles.
Follow this procedure to reset the password.
1. Stop the ConsoleWorks services:
a. From the Start button select Settings|Control Panel. The Control Panel
box opens.
b. Double-click the Services icon. The Services box opens (Figure 3–46).
c.
Scroll down to ConsoleWorks LMF Server. Click to select this service,
and click Stop.
d. Repeat step c to stop the ConsoleWorks Server service.
2. Run the program conwrks_reset_password.exe:
a. From the Start button select Run. The Run box opens (Figure 3–47).
b. In the Open block, enter
c:\cwks\bin\consoleworks_reset_password.exe
c.
Click OK.
3. Restart the ConsoleWorks services:
a. Return to the Services box.
b. Select ConsoleWorks LMF Server service and click Start.
c.
Repeat step b to start ConsoleWorks Server service.
d. Close the Services box and the Control Panel.
The password for console_manager is now set to the default, setup. Log into
ConsoleWorks with the username console_manager and the password setup.
(After logging in, you can change the password. See Section 3.5.3.)
ConsoleWorks
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