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19
Troubleshooting
Fault
The door does not open
The motor does not start
The motor starts
The door does not close
The operator has un-
known spring pre-ten-
sion
* Adjusting the SPTE before power up increase the SPTE range 4 times i.e. 180° on the SPTE will
tension the spring 2 turns = 720°. Adjusting to zero during power on will reset range of SPTE.
1009728-en-9.0
Possible reasons why
Control switch is set to OFF
Electrical power power is missing
Activation unit does not function
Presence detection is activated
KILL activated
Potentiometer SPTE not turned to 0°
Mechanical lock is locked
Something jammed beneath the door
Electric striking plate is binding
Arm system has come loose
Control switch is set to HOLD
Presence impulse is activated
Something jammed beneath the door
Too many adjustments carried out
Issue 2021-02-24
Remedies/Explanations
Change the setting of the control switch
Check the electrical power power switch
Strap impulse inputs
Check that there are no objects in the detection
zone
Deactivate KILL
Turn SPTE to 0°
Unlock the lock
Remove object
Select lock release
Adjust striking
Turn potentiometer SPTE until the door-stop hits
the stop-block. Put the door in required open posi-
tion. Tighten the arm system. Turn SPTE to 0°
Change the setting of the ON/OFF/HOLD open switch
Remove objects in the detection zone
Remove object
a Turn up the potentiometer SPTE until it is pos-
sible to loosen the door arm stop
b Remove the door stop and the arm system
c Unplug the electrical power and let spring close
d Unplug the motor plug
e Mount the drive arm from the arm system and
find the 0 pre-tension by moving back and forth
f
Loosen the arm
g Connect the motor plug
h * Turn the SPTE pot to 90° = 360° pretension
(180°= 720°pretension etc.)
i
Connect the electrical power. The operator will
now tension the spring to to required pretension
j
Mount the door stop against the closing stop
block
k Turn down SPTE to 0º - operator is now factory
set
l
Turn to section
13
to adjust open stop position
19 Troubleshooting
79
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