Installing The Teams Apk (Or Any Other Apk) Using Ssh; Getting Company Portal Logs - AudioCodes 400HD Series User's And Administrator's Manual

CHAPTER 9 Troubleshooting
➢ To get the Microsoft Teams version using SSH protocol, type the following at the shell
prompt:
getprop ro.teams.version
➢ To get the Microsoft Company Portal version using SSH protocol, type the following at
the shell prompt:
getprop ro.portal.version
➢ To get the Microsoft Admin version using SSH protocol, type the following at the shell
prompt:
getprop ro.agent.version

Installing the Teams APK (or Any Other APK) using SSH

Network administrators can install the Microsoft Teams APK (or any other APK) using SSH pro-
tocol. Here's an example of how to replace the Microsoft Teams application version.
➢ To replace the Microsoft Teams application version:
1. Upload the .apk file to the phone
curl http://<ip_address>/Microsoft-Teams-xxx.apk > /data/teams.apk
2.
Install the .apk
pm install -r -d /data/teams.apk
3.
Remove the .apk from /data
rm /data/teams.apk

Getting Company Portal Logs

Company Portal logs can be helpful to network administrators when there are issues with
signing in to Teams from the phone.
➢ To get Company Portal logs:
1. Reproduce the issue (logs are saved to the device so you first need to reproduce the issue
and then get the logs).
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