CHAPTER 7 Troubleshooting
SSH
The phone is by default accessed via Secure Shell (SSH) cryptographic network protocol after
the network administrator signs in. Administrators need to know their username and
password in order to sign in; admin and 1234 are the defaults.
SSH access allows network administrators debugging capabilities such as:
■
Getting the Phone IP Address below
■
Pulling files from the phone sdcard (using the curl command)
■
Activating DSP Recording on page 108
■
Deactivating DSP Recording on the previous page
■
Installing the Teams APK (or Any Other APK) using SSH below
Getting the Phone IP Address
Network administrators can get a phone's IP address using SSH protocol.
➢ To get the phone's IP address using SSH protocol, type the following at the shell
prompt:
su
ifconfig
Installing the Teams APK (or Any Other APK) using SSH
Network administrators can install the Microsoft Teams Android Application Package (or any
other APK) using SSH protocol. Here's an example of how to replace the Microsoft Teams applic-
ation version.
➢ To replace the Microsoft Teams application version:
1.
Upload the .apk file to the phone
curl http://<ip_address>/Microsoft-Teams-xxx.apk > /data/teams.apk
2.
Install the .apk
pm install -r -d /data/teams.apk
3.
Remove the .apk from /data
rm /data/teams.apk
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