AudioCodes 400HD Series User's And Administrator's Manual page 80
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Also See for 400HD Series:
- Administrator's manual (235 pages) ,
- User's and administrator's manual (130 pages) ,
- User manual (60 pages)
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CHAPTER 9 Troubleshooting
Shell (SSH) protocol. Whenever an issue occurs, the Admin can dump the logs into the SD
Card.
➢ To use the tool:
1.
Log in to the phone as an Admin user
2.
Open the Debugging screen ( Device Administration > Debugging ).
3.
Touch the Diagnostic Data option.
4.
Touch OK to confirm.
5.
Wait until the screen shown in the preceding figure disappears; the phone creates all
necessary logs and copies them to the its SD Card / Logs folder.
6.
Get the logs using SCP notation as follows:
C470HD | Users & Administrator's Manual
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