CHAPTER 7 Troubleshooting
DSP recording can be deactivated on the fly without requiring the network admin-
istrator to reset the phone.
SSH
The phone can be accessed via Secure Shell (SSH) cryptographic network protocol after the
network administrator signs in.
SSH is by default disabled and can be enabled with Administrator permissions in the
phone screen (Device Administration > Debugging > SSH).
To sign in, the administrator needs to know their username and password; admin and 1234 are
the defaults. SSH access allows administrators debugging capabilities such as:
Getting the Phone IP Address below
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Pulling files from the phone sdcard (using the curl command)
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Activating DSP Recording on page 106
Deactivating DSP Recording on the previous page
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Installing the Teams APK (or Any Other APK) using SSH below
Getting the Phone IP Address
Network administrators can get a phone's IP address using SSH protocol.
➢ To get the phone's IP address using SSH protocol, type the following at the shell prompt:
su
ifconfig
Installing the Teams APK (or Any Other APK) using SSH
Network administrators can install the Microsoft Teams Android Application Package (or any
other APK) using SSH protocol. Here's an example of how to replace the Microsoft Teams applic-
ation version.
➢ To replace the Microsoft Teams application version:
1.
Upload the .apk file to the phone
curl http://<ip_address>/Microsoft-Teams-xxx.apk > /data/teams.apk
2.
Install the .apk
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