HYOSUNG NH-1800CE Operator's Manual page 192

NH-1800CE
Error Code
2080200 Receipt printer head overheated
2080300 Receipt paper jam
2080400 Receipt paper empty
2080500 Receipt paper setting error
2080600 Command is received while doing self-test
2080700 No receipt paper
2080800 Receipt paper cutting error
2080900 No sensing black mark (dark sensor)
2080A00 The size of image print data is abnormal
Receipt printer communication error
9720000
during SP opening
Receipt Printer communication failure
9722010
during COM port open
Receipt Printer communication failure
9722DN0
during sending command to Receipt Printer
97912XX DEV_SPR Time Over Error
97922XX DEV_SPR FATALERROR (WARNING)
Open lever detected before executing
A010100
command
Printer thermal head overheated while
A010200
executing command
A010300 Paper jam detected before executing command Remove any jammed paper from the printer.
Paper setting error detected before executing
A010400
command
Paper check error detected before executing
A010500
command
Description
6- 12
Trouble shooting
Wait the time until the temperature of head
adequately slow down and try to initialize
Remove jammed paper between printer head and
rollers
1. Replenish receipt paper
2. Check the status of sensor and its connector
1. Check the status of setting paper
2. Check the status of sensor and its connector
After terminating self-test and initialize receipt
printer
1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor
and its connector
1. Check the Cutter module
2. Check if printer head lever is properly close
1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using
Black mark)
Check the AP version and initialize
Check if communication cable or COM port is not
connected
1. Do RESET at Operator Function
2. Reboot ATM
1. Do RESET at Operator Function
2. Reboot ATM
1. Reboot ATM
2. Call your attendant
1. Reboot ATM
2. Call your attendant
Close the feed lever.
Check the thermal printer head and change if
necessary.
Remove and re-install the receipt paper.
Remove and re-install the receipt paper.
6. Appendix