Guided Setup Attach Stand Attach the stand as shown below. Connect Handset and Optional Headset Note: Your phone supports wired headsets, including electronic hookswitch (EHS) headsets. For connection directions, refer to your headset documentation. EHS port RJ-9 port Note: Your phone supports USB and wired headsets, including Electronic Hookswitch (EHS) headsets.
Connect Cables Please follow the diagram to install your phone. Once plugged in, the The voicemail box will be functional with a default greeting. Optional: Ethernet connection to computer AC power connection (optional accessory) Use if Power over Ethernet (POE) is unavailable. Note: Only use the power supply designed for your phone to avoid damaging the phone.
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(secures the phone at high angles) Soft keys Speaker Navigation keys / Select key ‹ Back key Home key USB port (on side; VVX 250 only) Transfer key Headset key Hold key Speakerphone key PQRS WXYZ Volume keys Mute key...
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Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING 1. Press the "Home" button. 2. Press option 2 for "Messages". 3. Press option 1 for "Message Center". and press the "Connect" soft key. 4. Enter the PIN provided to you by your Administrator, followed by the # key.
Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...
REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to voicemail. Note: Caller will continue to hear ringing after pressing "Reject" if you have multiple devices assigned to your User. IGNORING AN INCOMING CALL Press the "More" soft key followed by the "Ignore" soft key to send the caller to voicemail.
TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number. Press the “Transfer” soft key again. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.
CALL WAITING (CONTINUED) To Ignore the Second Call: Press the down arrow button to access the second call. Press the "More" soft key and press the "Ignore" soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding”...
FORWARDING CALLS Press the “Forward” soft key OR Press the “Home” button and press the option corresponding to "Forward". If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always.” Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
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