Error Messages List - Cafection Encore Ground Service & Installation Manual

SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground
www.cafection.com
10.2

Error Messages List

Communication with the Mainboard Has Been Lost.
The link between the computer screen and the coffee brewer is broken. The mainboard of the
brewer might be out of power.
- Check the overflow cup. It must be empty and the float needs to be pointing downwards.
- Check the 5 A and 15 A circuit breakers located on the back of the unit.
- Check the electrical connection between the mainboard connector J14 and the computer
screen COM1 port (see section 3.6).
Broken Link Between Mainboard and Thermostat.
The link between the thermostat and the coffee brewer is broken. The thermostat is located on the
back of the coffee brewer. Check the cable connection between the thermostat connector J1 and
the mainboard connector J12 (see section 3.6).
Water Temp. Sensor Defective (open contact).
The water tank temperature probe is defective or unplugged from the thermostat
(see section 3.7).
Water Temp. Sensor Defective (short circuit).
The water tank temperature probe is defective due to a short circuit (see section 3.7).
Brew Group Starting Position Switch Error.
The brew group failed to detect its starting position. The following parts might be defective:
- Brew group motor.
- Cam switch or pin of the dog drive wheel.
- Brew group starting position switch.
Remove the brew group assembly from the coffee machine. Press the "Activate Brew Group"
button on the error screen. The brew group motor will be activated and will stop running when the
brew group starting position switch hits the hole in the cam switch. It will then be possible to verify
if the parts are working properly.
The status of the brew group starting position switch can be monitored using the green LED
DS13 on the mainboard of the machine. At starting position (open contact), the light is off (see
section 3.6).
Water in the Overflow Tray.
Verify if there is water in the overflow tray and make sure no water is touching the two (2) water
probe wires.
The status of the water probes can be monitored using the green LED DS18. When the overflow
tray is empty, the light is off (see section 3.6).
ENCORE GROUND Rev. 0 2017-04
800-561-6162
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