Troubleshooting; Warning Messages List - Cafection Encore Ground Service & Installation Manual

10

TROUBLESHOOTING

There are two (2) types of service messages: Warnings and Errors. Warnings will temporarily disable some
features, while errors will put the coffee brewer out of order.
10.1

Warning Messages List

Filter Paper Roll Empty
The coffee brewer is out of filter paper. All coffee-based recipes will be temporarily disabled on the
selection screen. Only hot water and drinks containing solubles will be available. Install a new filter
paper roll (see section 4.10).
Advanced tech info: the status of the filter paper sensor can be monitored using the
green LED DS14 on the mainboard of the machine (see section 3.6).
Rinse Required Soon
The number of drinks served has reached the "Rinse at" parameter set in Service mode (see
section 6.6.1). All drinks will continue to be dispensed. The warning will be displayed on the screen
until a rinse cycle is performed on the machine (see section 7.1).
Waste Bin Full
The number of coffee drinks served has reached the "Waste bin max" parameter set in Service
mode (see section 6.6.1). All coffee-based recipes will be temporarily disabled on the selection
screen. Only hot water and drinks containing solubles will be available. Empty the waste bin and
reset its count (see section 6.2).
Bill Value Too High, Returning Bill
The bill inserted in the bill acceptor has exceeded the maximum accepted value of $ 10. The bill will
be returned to the customer.
Not Enough Coins, Returning Bill
The bill inserted exceeds the coin value available in the coin changer. The bill will be returned to the
customer.
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SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground
www.cafection.com 800-561-6162
ENCORE GROUND Rev. 0 2017-04