Computers
You do not know if the OS of your computer is compatible with the camera.
Check "Recommended computer environment" (pages 128, 135).
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Your computer does not recognize your camera.
Turn on the camera.
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When the battery level is low, install the charged battery pack (
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First"), or use the AC Adaptor/charger (not supplied) (page 165).
Use the USB cable (supplied) (page 129).
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Disconnect the USB cable, and connect it again firmly.
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Set [USB connection] to [Mass Storage] (page 124).
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Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
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jacks of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
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device (page 129).
You cannot copy images.
When you are copying images from the camera to your computer, if you open the memory
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card cover, the copy is canceled. Do not open the memory card cover during copying.
Make the USB connection by properly connecting the camera with your computer (page 129).
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Follow the designated copy procedure for your OS (pages 130, 131).
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When you shoot images with a memory card formatted by a computer, you may not be able to
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copy the images to a computer. Shoot using a memory card formatted by your camera
(page 115).
The image cannot be played back on a computer.
If you are using "Picture Motion Browser", refer to the "Picture Motion Browser Guide".
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Consult the computer or software manufacturer.
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After making a USB connection, "Picture Motion Browser" does not start
automatically.
Make the USB connection after the computer is turned on (page 129).
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You do not know how to operate the software (supplied).
See the help or the guide of each software.
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step 1 in "Read This
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